JD Byrider of Euclid

Worst experience ever My sales person Jeff was absolutely wonderful however everyone I encountered after him made me feel like a criminal not a customer. During the first y My sales person Jeff was absolutely wonderful however everyone I encountered after him made me feel like a criminal not a customer. During the first year of my loan I had one late payment which I was treated like I was a wanted man. After calling them back and playing phone tag I was accused of avoiding their calls even if I’m at work they expect you to answer your phone I guess. Will and Damon made my decision easy to find another finance company so that’s what I did and even then the harassment kept coming in the form of text messages and nasty voicemails. I’m not sure if this is common practice but I’ve never not felt like a valued customer by someone I was giving my hard earned money to. I sure they will troll this review and say just pay on time but even when dealing with the lost of my mom these caring individuals keep their tactics coming. I’m happy to say I will NEVER put myself in the position to ever deal with them again nor will I ever refer anyone to that company or dealership. They are spiteful , miserable people who seem to get off on trying to intimidate you and when that does not work they purposely try to sabotage you. Glad to be moving on from them looking out the review mirror of my brand new car with lower financing. More

Great Really good customer service. And very professional. They made sure that I understood everything that I was signing. Jeff made me feel comfortable and Really good customer service. And very professional. They made sure that I understood everything that I was signing. Jeff made me feel comfortable and didn't give me the run around. More

Great service for me in and out I'm happy Jeff myers was great right along with the whole JD byrider family the experience was great and time hassle free and the car was a great one Jeff myers was great right along with the whole JD byrider family the experience was great and time hassle free and the car was a great one More

Great customer service! Great customer services! I would let friends and family no we are a valued customer. Jeff Myers was a great salesman he answer all question. Thanks Great customer services! I would let friends and family no we are a valued customer. Jeff Myers was a great salesman he answer all question. Thanks More

Very good & pleasant Excellent, patients,everything was self explanatory, took out time with me on paper work, selection of a automobile, understanding, & reasonable. I wo Excellent, patients,everything was self explanatory, took out time with me on paper work, selection of a automobile, understanding, & reasonable. I would come back in the future. More

Very good place Best place ever Fred led helped me out he is a very good salesman I would recommend him to anyone. I have been coming to him until I got approved he n Best place ever Fred led helped me out he is a very good salesman I would recommend him to anyone. I have been coming to him until I got approved he never gave up on me More

Great Day I needed a car and needed it fast Fred took care of me and gave me exactly what I wanted! I enjoyed my experience and appreciate the help I needed a car and needed it fast Fred took care of me and gave me exactly what I wanted! I enjoyed my experience and appreciate the help More

Excllent customer service Fred was very helpful. He got me in & out. Had excellent customer service & made this a good experience for me. Glad I made this decision to purchase Fred was very helpful. He got me in & out. Had excellent customer service & made this a good experience for me. Glad I made this decision to purchase a car from j d byrider More

Pleasurable if you dont deal with DAMON Fred was my salesmen he was great at getting me my vechilce. Then I have Tom who is the best with everything he deals with. Then it comes to their gen Fred was my salesmen he was great at getting me my vechilce. Then I have Tom who is the best with everything he deals with. Then it comes to their general manager Damon who is on a power trip that makes you want to go places with him that isnt worth your time. He is rude disrespectful and has no customer service skills. I would never refer no one as long as I know they had to deal with him in any form he makes you wonder was he loved as a kid. More

Customer Down to earth customer friendly dealer with great low down payments an affordable monthly payments an they help build your credit I would recommend th Down to earth customer friendly dealer with great low down payments an affordable monthly payments an they help build your credit I would recommend them for great deals on reasonable cars More