J T Auto Mart Corporation

I looked on JT Autos website for about a month or so and liked the big selection of cars they have. So I finally saw a car that I thought would be great for me and my 2 girls I have!! I test drove the car a liked the big selection of cars they have. So I finally saw a car that I thought would be great for me and my 2 girls I have!! I test drove the car and liked the car a lot but there was a few things that concerned me starting with a radio not working, airbag light (they fixed airbag light after I told them I'm not driving off with that on), brake light out, ( all these other issues came on after I left dealer within 3 days) wheels needed balancing and alignment, coolant needed flushing, radio cost me $500, check engine light came on along with brake pads light and last the back windshield wiper doesn't spray right. I've bought a few cars in my life and I've never had a dealer sell me a car with all these issues and the warranty they sold me doesn't even cover it. Paid full list price to top it off cause I felt good about it at first. I was going to bring it back to the dealer and tell him what happened(I called and left a voicemail about it) but if they didn't bother running a used car through a inspection and checkpoint list then I don't even trust them to touch my car again to be honest!! The finance manager was great and owner made me feel a little good about fixing airbag light. The only thing that might help with all these issues is some kind of reimbursement of some sort. I'm a entrepreneur and customer service is #1 for me as a business owner / the customers always right! Hope this helps someone in there future purchase. Very upset and diss appointed with the whole transaction. Never recieved the 25$ gift card either that was promised to me in the sales office! -ChadT. More

Purchased truck and a warranty, both parties agreed that they would fix window switch panel. I live in a different county and work two jobs and go to nursing school. So the salesman Ryan offered to pick my they would fix window switch panel. I live in a different county and work two jobs and go to nursing school. So the salesman Ryan offered to pick my truck up from my job and drive it back to dealership to have the part fixed. We agreed he would be there before 7am and he didn't show up until 10am then I didn't get my truck back until 7pm and no work had been done. Another salesman brought it back and said Ryan didn't get it there until 4pm so no one could work on it. So that was the first tank of gas wasted and no clue where Ryan and his cousin went joyriding in my truck all day. After the joyride the ABS and check engine light came on and still haven't gone off 3 months later and now I have to jump start the truck every single time I wan to go anywhere. The next week after working third shift in the ER and first shift at my other job I drove up their because they said they would fix the truck. Once I wasted my gas to get there they didn't have the part so the salesman said I have good news and I have bad news...you can go home and sleep, because I was falling asleep from exhaustion while sitting on the couch but we don't have the part today. So at this point I had to wait until they got the real part and guess what my temporary tags expired. My brother took the truck up there once again, I asked them to check abs and battery while they had it. Their response was it wasn't covered under the warranty they sold me. And oddly enough I got a new temporary tag and no one told me why. My second temporary tag was about to expire so I went to DMV and they told me I had to contact the DMV inspector who filled me in on what was going on not JT's, whom I bought the truck from. So I had to ride around on expired tags for a month before I got an actual license plate and jt's never bothered to tell me why. So after getting fed up with jump starting the truck three times a day between school and two jobs I told them I wanted my money back they told me if I could get the finance company to agree to that they would give me back my cash. Well today when I went to collect because Chase finance so no problem they said they refused to buy out the contract and it wasn't that easy. More

I really enjoyed my experience with JT Auto Mart. Overall my the staff provided great customer service and was very helpful with the purchase of my new car. I would recommend this dealer to anyone!!! Devin my the staff provided great customer service and was very helpful with the purchase of my new car. I would recommend this dealer to anyone!!! Devin was wonderful!!!! More

I visited JT Automart located on us-1 in Sanford NC last month and purchased a vehicle in full because they did not approve me for payments no matter my down payment. The car nearly killed my entire family month and purchased a vehicle in full because they did not approve me for payments no matter my down payment. The car nearly killed my entire family three days later because the Radiator pulley, radiator belt, fuse box, tuning, brakes, and two catalytic converters were all bad. after I had purchased it and they gave it to me from their auto detailer down the street I noticed it smelled strongly of bonding agents burning. The copies of the papers given to me with my signed name are not what I remember signing either. She did scan the originals and print out a duplicate. I now feel they may have altered my copies. This was my first vehicle purchase so I know I was completely fooled by them. I tried to contact them twice by phone and the manager Jim would not get on the phone with me. So I e-mailed them informing them that their failure to communicate leaves me no choice but to write reviews and that their secretary failed to sign some documents. All they responded with was You can't do anything. I am now paying out of pocket because I am unable to get an extended warranty because the car is so damaged. More

I went here looking for a used car and I have never been treated so nice I would recommend this place to anyone that is looking to buy a used car thay treat people so good.Thay have a super team. treated so nice I would recommend this place to anyone that is looking to buy a used car thay treat people so good.Thay have a super team. More

i was very pleased with the level of service, and the selection of cars to choose from ..thanks for the smooth transaction, i will tell everyone about jt auto mart in sandford nc selection of cars to choose from ..thanks for the smooth transaction, i will tell everyone about jt auto mart in sandford nc More

I have been very disappointed with my time at JT Auto-Mart. I attempted to purchase a 2005 Mazda 3 from these guys about two weeks ago. The first issue was caused when the salesman screwed up the pa Auto-Mart. I attempted to purchase a 2005 Mazda 3 from these guys about two weeks ago. The first issue was caused when the salesman screwed up the paperwork to finance the car. We had agreed that our monthly payment was going to be 234 a month, so we drove off the lot with our new purchase. A few days later a finance company called us and was asking if we would like to be financed a loan threw them? We replied that we had already gotten a loan and have been driving the new car for a few days. Both myself and my boyfriend were confused by the call? The reason the call was made was because the dealership had messed up the paperwork and payments were going to actually be around 285. So instead of JT Auto contacting us and telling us that they had messed up the paperwork, they went behind our backs and tried to fix the problem without us knowing there was a problem. This means that the car we have in our possession is not financed nor do we own it. The next issue that came about was the car itself. We had taken the car to be looked over to make sure there were n major problems and there wasn't, as far as we could tell. After a few days of driving the car the battery started to die, then it died again and again. So we went to take it to O'Reily's to get the battery tested, on the way there the power steering went out! After all the run around and a faulty car we decided to return the vehicle. It appears that this is not going to be an easy task by the way that the salesman starting yelling at us and threatening to destroy our name to the loan agencies. Overall our experience has be horrifying and is not even begun to be resolved. More

I really enjoyed my experience at J.T. Auto mart! They provided excellent customer service! Everyone was very helpful with the purchase of my car. I would recommend this dealership to any one! provided excellent customer service! Everyone was very helpful with the purchase of my car. I would recommend this dealership to any one! More

The sales staff was great. They took time to show us the vehicles they had that was in our price range. All the vehicles we looked at were exceptionally clean. When we went to close sales and management wer vehicles they had that was in our price range. All the vehicles we looked at were exceptionally clean. When we went to close sales and management were very helpful and answered all our questions. They went the extra mile to help us. More

Buying a car from JTAutomart was an enjoyable experience. The salesman was very knowledgeable about the Acura product and was able to answer all our questions, was friendly and nice to work with. The vehicl The salesman was very knowledgeable about the Acura product and was able to answer all our questions, was friendly and nice to work with. The vehicle was prepared for delivery while we waited and was completed in a professional manner. I would consider JTAutomart for any future auto purchase. John Manley More