
J T Auto Mart Corporation
Sanford, NC
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Very rude employees. Period. Ron is the only decent employee. Plain and simple do not do business with JT Auto Mart unless you want to get screwed over. employee. Plain and simple do not do business with JT Auto Mart unless you want to get screwed over. More
First of all I would like to thank Billy for his efforts on finding an answer for me! And then I would like to thank Llamar for making the deal happen! Also I have to thank Jim for his positive attitude and on finding an answer for me! And then I would like to thank Llamar for making the deal happen! Also I have to thank Jim for his positive attitude and making everything go smooth! Thank you so much! My story- I began looking for a car not knowing what I wanted or liked! So in October I decided that I wanted a Scion tC,,,, If you know anything about these cars they are not the cheapest cars! So I started applying for some that I liked only and everytime I got the same answer "i'm sorry but we cannot find a bank that will accept your credit for the amount that you need". UGH... so then I stumbled across JT Auto Mart... I live about 90 miles away! So I called and talked to Llamar he said that he thought that he may be able to get me a loan and told he to give my information to Heather, his assistant. So after that I heard back within 2 days and to my surprise I WAS APPROVED! Everything was going great till I realized that I didn't have the title for my trade; It was lost! Oh no! So I called and got the chance to talk to Billy. He was very nice and understanding and helped me through the process of signing over my title without the title. Problem solved! So then I went to JT Auto Mart and signed away. Jim helped me through the process of insurance and some of the signing. Overall I was very pleased with my first car buying experience! Thank you JT Auto mart!!! More
They could not do anything right, and lied when we called to ask questions. 1. Sent our paper work to the wrong place so our 30 day tags ran out. My vehicle had to sit and could not be driven. 2. "Forgo to ask questions. 1. Sent our paper work to the wrong place so our 30 day tags ran out. My vehicle had to sit and could not be driven. 2. "Forgot" to send in the payoff to the bank of the vehicle that I traded in. 3. Said they would overnight a part and it took over two weeks. 4. Salesman was rude, but we overlooked it at the time because he seemed to be stressed out. 5. Had to put brakes on it, line up the car, put a set of plugs, and change the oil as soon as we got it. 6. No customer service once you leave heir car lot. 7. Sent the wrong amount of tax money to DMV and had to be contacted by the DMV to send another check. This lead to another delay in getting the vehicle ready to drive. I have bought many cars over the years and have never had such a poor experience. More
They were very nice and professional towards me. They gave me fast and great service. They helped me walked out the door with the vehicle I wanted. gave me fast and great service. They helped me walked out the door with the vehicle I wanted. More
Great Service, very professional and great pricing. Would highly recommend this dealership to other people. They answers all my questions about the operations of the vehicle. highly recommend this dealership to other people. They answers all my questions about the operations of the vehicle. More
I am a 22 year old female trying to build my credit. I had been car shopping for a few months with lots of turn downs by other dealerships. I went to JT Auto Mart not thinking I was going to drive a car h had been car shopping for a few months with lots of turn downs by other dealerships. I went to JT Auto Mart not thinking I was going to drive a car home. The day I was there every thing was fine. They got be approved for the car I wanted a 2007 Honda accord with my payments being $240 a month, right where I wanted it. I had to have my dad cosign and they were able to do all the paper work the day I was there on a Saturday and just have my dad come in on the following Monday to sign his part. I drove the car home the happiest girl in the world! When me and my dad came back on Monday they had us wait so they could get the paper work done, (didn't understand this because all the paper work was done my dad just needed to sign) a lady came out asking if I wanted a warranty making my payments $284 a month, I declined the offer. When my dad and I was asked into the office finally, my payments all of a sudden went up to $278 which meant I was only paying $6 more for the warranty, which made me feel like it was a good deal. After thinking for a minute I grew concerned. I already signed the contract for my payments being $240 why is it going up? After arguing with Lamar I felt helpless because he made it sound "good" and I was basically told if I didn't want to do the deal anymore I would loose my $2400 down payment and if I took it to court I would loose. (it nice terms) My first day's paper work was shredded and I now only have the new paper work. So now I am paying more a month for the same amount of months....long story short I got screwed and as a young female I feel violated. More
I was going to buy a 2004 Chevrolet Express 3500 cargo van. I had talked with a salesman and agreed on a price then I drove 230 miles one way to pay cash and bring the van back to s.c. After looking and van. I had talked with a salesman and agreed on a price then I drove 230 miles one way to pay cash and bring the van back to s.c. After looking and driving the van I had decided to make the purchase and asked about the warranty the salesman said there is not one but i may purchase one. But on there webpage they offered a Free 90day-3000 mile warranty on all vechicles and when I showed the salesman the web-page print out and the salesman said they did offer a free 90 day warranty but they stopped that about a week ago and the web-page has not been changed yet. So I did not buy the van because of the "False advertising" and the salesman lying to me. The matter was even brought to the manager attention and I was told I can buy it or not he did not care nor the fact I had drove 230 miles one way and took a day off work. SO BUYER BEWARE DO NOT DO BUSSINESS WITH JT AUTO MART........ More
At first I had a great experience but when I got in accident and the car was totaled everything changed. Jack told me that he was going to keep the car, let me pay the difference, so I would still have accident and the car was totaled everything changed. Jack told me that he was going to keep the car, let me pay the difference, so I would still have a car with a salvage title but when the insurance agent got there he told them that he wanted all the money. Then the insurance company took the car. Jack did not keep his word and help me like promised. I understand that a business is out to make money but if your going to give your word then you should stand by it!! Jack also could not even tell me to my face that he was not going to get the salvage title and left the lot after telling the insurance agent to take the car. The insurance agent was the one that told me that he wanted the money not the title. More
The dealer ship was good. Had good sales service but wouldn't drop down on price very much to work with the customer. Car runs great besides for didn't come with a strong battery. wouldn't drop down on price very much to work with the customer. Car runs great besides for didn't come with a strong battery. More
The entire staff was awesome at JT Automart. My salesman, Jack, had an outstanding personality and went above and beyond. Llamar, sales manager, was the best sales manager I've ever worked with. salesman, Jack, had an outstanding personality and went above and beyond. Llamar, sales manager, was the best sales manager I've ever worked with. He made every effort he knew of to get me in the car I really wanted. Donna provided me with all the documentation I needed to sign, and was very polite and patient. Jim, the owner, is an outstanding person, who understood my situation, and never second guessed what I wanted to do. This is my car dealer for life. More