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J T Auto Mart Corporation

Sanford, NC

3.8
333 Reviews

3132 Jefferson Davis Highway

Sanford, NC

27332

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Showing 333 reviews

August 16, 2020

Everyone at JT Auto Mart was friendly and helpful. The financing process is somewhat lengthy but it was well worth the wait! Robin was the salesperson who helped us personally and she was awesome! The sal More

by pfred1968
Recommend Dealer
Yes
Employees Worked With
Devin Wicker, Robin Emmons
Aug 16, 2020 -

J T Auto Mart Corporation responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at JT Auto Group. We wish you safe travels in your new vehicle and look forward to seeing you again soon!  Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692

July 21, 2020

My recent experience at JT Auto Mart was a good one. Robin Emmons took care to see that all of my questions were answered immediately. It was great to leave in a Toyota Corolla. More

by hollandjeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Wicker, Robin Emmons
Jul 21, 2020 -

J T Auto Mart Corporation responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at JT Auto Group. We wish you safe travels in your new vehicle and look forward to seeing you again soon!  Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692

July 19, 2020

10 or less really seemed to care about my auto and financial needs and made sure I got the car I needed. I am grateful. More

by BriannaMckinzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Kim Riddick
July 18, 2020

Pleasant and well informed. Helped me to drive away happy in an hour after O did test drive. Thanks to Kim for all her help More

by mcwood61
Recommend Dealer
Yes
Employees Worked With
Eric, Kim Riddick
July 14, 2020

The salesperson was very friendly and able to help with all the questions. Very professional and dedicated to the customer. I will definitely come back in the future. Thank you More

by Hernandeztops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greysi Aleman, Robin Emmons
Jul 15, 2020 -

J T Auto Mart Corporation responded

Hearing that you had an amazing experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing JT Auto Group, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692

July 14, 2020

Sell Vehicles with bad parts (Bad Alternator) PLEASE STAY AS FAR AWAY AS YOU CAN!!!! if i could leave a negative review I would. I should have followed my gut when I was communicating with this More

by kimber33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricardo Quinones, Samantha Thomas
Jul 15, 2020 -

J T Auto Mart Corporation responded

While we do perform an NC state inspection on our vehicles before putting them out on the lot. An improperly functioning alternator isn't something that is checked in that inspection. We are resellers of used vehicles, we sell them as-is. In the buyers guide, which is in the window of all of our vehicles for sale and was also signed by the customer, states a list of "some major defects that may occur in used vehicles. " in that list is " Improperly functioning alternator, generator, battery, or starter. " While the salesman did try to remedy the issue of the "service theft deterrent system" message by sending you a replacement fob which then enables you to reset the system. There is not a way that he would have known about the alternator issue. On the drive to deliver the vehicle the salesman reported back, and said that there were no problems with the drive.In addition to that, we had the truck for about a month on our lot and we never experienced the vehicle turning off or doing anything abnormal. So for us to have hidden this issue from a customer isn't something that would have happened. We are focused on customer satisfaction and hope that we can help you in this situation please call 919-292-2626 so we can better understand how we can help. Respectfully, TAZ Autogroup 3590 Highway 87 Sanford, NC 27332 (888)272-1691

July 13, 2020

JT Automart is a great dealership! Kim was very helpful and worked really hard to make sure I drove away with the car I wanted and within my means! I would recommend them to anyone, this was my second time More

by stacyalanna36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Riddick
July 04, 2020

Good honest people no run around about buying a car straight to the point excellent service go see them for your next vehicle purchase anytime More

by garryhillis88
Recommend Dealer
Yes
Employees Worked With
Jack Abutaha, Charles Ragan, Devin Wicker, Kim Riddick, Christie Rivas, Ricardo Quinones
Jul 05, 2020 -

J T Auto Mart Corporation responded

Thank you so much for sharing your experience with JT Auto Group. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars"! Glad to hear you love your new vehicle. JT Auto Group's team will be thrilled to hear your feedback! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692

June 29, 2020

I had Caleb showing me a 2019 Subaru WRX and the process was smooth and fast. Great experience overall. Would recommend, also ask for Caleb. More

by Joseph B
Recommend Dealer
Yes
Employees Worked With
Caleb Brown and Dylan Brown, Christie Rivas
June 27, 2020

This is the second car I have bought from JT Auto. I love their customer service and the dependability of their cars! All around an amazing dealership! More

by Jasminedenmark0102
Recommend Dealer
Yes
Employees Worked With
Christie Rivas
Jun 27, 2020 -

J T Auto Mart Corporation responded

On behalf of all of us at JT Auto Group, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with JT Auto Group for the second time. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692

Jun 28, 2020 -

J T Auto Mart Corporation responded

On behalf of all of us at JT Auto Group, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with JT Auto Group for the second time. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692