J T Auto Mart Corporation
Sanford, NC
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My recent experience at JT Auto Mart was a good one. Robin Emmons took care to see that all of my questions were answered immediately. It was great to leave in a Toyota Corolla. Robin Emmons took care to see that all of my questions were answered immediately. It was great to leave in a Toyota Corolla. More
The salesperson was very friendly and able to help with all the questions. Very professional and dedicated to the customer. I will definitely come back in the future. Thank you all the questions. Very professional and dedicated to the customer. I will definitely come back in the future. Thank you More
Sell Vehicles with bad parts (Bad Alternator) PLEASE STAY AS FAR AWAY AS YOU CAN!!!! if i could leave a negative review I would. I should have followed my gut when I was communicating with this PLEASE STAY AS FAR AWAY AS YOU CAN!!!! if i could leave a negative review I would. I should have followed my gut when I was communicating with this dealership and go to another dealer......I purchased a 2017 Chevy Colorado that I didn't have checked out like I knew I should have so I truly blame myself for falling pray to this awful dealership and their hazardous vehicles that they sale knowing they could hurt people but they don't care. I test drove a vehicle at or around 12 on 6July 2020 there were no lights on the vehicle that indicated there was a safety issue. Vehicle was delivered at 10 PM...The morning the service theft deterrent system light was on and it would not turn off. I can only assume the service detection light came on during the 45 mile trip from Sanford. The very next day I was driving the vehicle and the vehicle stalled in traffic and just stopped. The stalling and dieing in traffic happened 2 additional times in 5 days...I thought maybe it was the battery but I was informed it is the alternator and it is at about 15.8 which is a dangerous level the truck could catch on fire is not fixed. I contacted the dealer the night of the 10th and called on 11 July 2020 and spoke to service manager Samantha she informed me she had passed the email to her manager. I did not receive a response via email or telephonically. Eventually Ricardo contacted me stating give him to Monday to respond....Surprise Surprise I never heard from him...The vehicle was sold as is therefore my complaint is the dealer is selling vehicles that are dangerous and they had to know the vehicle had alternator issues and didn't fix it. My sales ripoff person was Ricardo and I can only suggest and warn you to be better than I me..stay away!!! More
JT Automart is a great dealership! Kim was very helpful and worked really hard to make sure I drove away with the car I wanted and within my means! I would recommend them to anyone, this was my second time and worked really hard to make sure I drove away with the car I wanted and within my means! I would recommend them to anyone, this was my second time purchasing a vehicle through them! More
Good honest people no run around about buying a car straight to the point excellent service go see them for your next vehicle purchase anytime straight to the point excellent service go see them for your next vehicle purchase anytime More
I had Caleb showing me a 2019 Subaru WRX and the process was smooth and fast. Great experience overall. Would recommend, also ask for Caleb. was smooth and fast. Great experience overall. Would recommend, also ask for Caleb. More
This is the second car I have bought from JT Auto. I love their customer service and the dependability of their cars! All around an amazing dealership! their customer service and the dependability of their cars! All around an amazing dealership! More