
J T Auto Mart Corporation
Sanford, NC
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Awful sales people! What awful sales people. Call in ready to drive 3 hours to pick up a car they can't seem to sell and they won't even budget $200 on the price. Aggre What awful sales people. Call in ready to drive 3 hours to pick up a car they can't seem to sell and they won't even budget $200 on the price. Aggressive in trying to offer other vehicles to me when I was clear that I'd only be giving them money for one particular vehicle. More
Typical used car dealership I had found my vehicle online and being that I live a few hours away I had asked the salesperson a few questions about the vehicle before driving to s I had found my vehicle online and being that I live a few hours away I had asked the salesperson a few questions about the vehicle before driving to see it. I had asked about the interior, exterior, engine, etc. I was told there were no scratches in the leather or paint and everything else worked perfect and was great. When I got to the lot I had noticed many smaller scratches, two paint chips the size of a fingernail, a small/medium dent on a fender well, a large gash in the leather and a rattle from the exhaust. I had just lost out on a great vehicle the day before so those issues did not bother me much as I liked the car overall. I did bring it up and was told that he just forgot about all of that and the sales manager had come up with some excuses about them not being an issue. He was very very typical of a used car sales manager trying to make excuses and telling me the 3" tear in the leather was just fine. I was fine dealing with him because I wanted the vehicle and once I buy it, I don't need any more interaction with him, but he came across very un trustworthy and sleezy. They knew if I drove 3hours to see it, they could lie and I would probably still buy. Unfortunately they were right but if I was a young person buying my first car or most anyone else, I would be turned off and would not purchase just because of him. My salesperson was nice and friendly, I was turned off by whoemever his sales manager was. The car seemed fine and everything checked out. I bought the car and within one week I had the car in the shop because of a leak in the transmission and radiator causing it to leak and fail, causing me $1,500 in repairs. The "mechanic" for this used car lot had even included some bogus checklist that he had reviewed the car, checked all oils, paint, leather, etc. And as we already know the leather had a 3" tear, paint chipping, etc. They didn't show me this checklist, I had found it in the car. My transmission mechanic had said there was a leak causing the transmission fluid to change color.. if the dealer "mechanic" had checked over the car he would have noticed the fluid was not red as all transmission fluid is ! This is my fault for rushing into the sale all because I lost a good deal the day before, but it goes to show how sleezy the salesmanship is and the trustworthiness of this dirt lot dealer. The ladies in the front office were very nice though and had helped a lot with getting me paperwork and helping get the vehicle titled. Do yourself a favor and dont go through this experience. There is nothing worse than paying top dollar for a car and then doing repairs. Have a real mechanic check the vehicle first if you find a deal you like. More
follow up to my earlier review, I wrote a glowing review 2 weeks ago, when we first purchased a used car for my daughter. Sure enough less than a week later her rear brakes started I wrote a glowing review 2 weeks ago, when we first purchased a used car for my daughter. Sure enough less than a week later her rear brakes started to make a terrible grinding noise. Took my car to AAA $1400 called the dealer with no expectation, since we had turned down the extended warranty. and yet despite that, they repaired the brakes, calipers rotors and pads.... no charge!!! talk about integrity and customer service. I will not even consider buying a car elsewhere, best experience i have ever had! Thank you so much Bob Thompsen More
Great experience! Great used car dealer, worked closely with us to get the car we wanted. Jason and Ryan made the entire experience easy and enjoyable. This was the fir Great used car dealer, worked closely with us to get the car we wanted. Jason and Ryan made the entire experience easy and enjoyable. This was the first automotive purchase for my daughter, and I was her research guy. the entire experience was tremendous. the paperwork took almost no time, the car had been fully prepped and was ready for a test drive 5 minutes after we arrived. we will definitely recommend these folks to friends and family! Thanks Bob More
Awesome mechanic (Andy) at JTAuto Mart Andy is professional in the service department, ask him for advice he has the answer, I would recommend everyone to go see Andy. Great job Andy! Andy is professional in the service department, ask him for advice he has the answer, I would recommend everyone to go see Andy. Great job Andy! JStone More
Amazing Experience!! My experience at JT Auto was amazing.. Jerry did everything he could to get me in the vehicle I wanted, with payments that would fit into my budget. My experience at JT Auto was amazing.. Jerry did everything he could to get me in the vehicle I wanted, with payments that would fit into my budget. He's a great salesmen I would definitely recommend everyone to go see JERRY!! at Jt Auto Hes The Man!!! All the employees I interacted with were very friendly and helpful I Thank You All!!! More
Beware I regret even stoping at that place, I purchased a 2008 nissan armada, the engine light came on my way home, panel board went dark and vehicle started I regret even stoping at that place, I purchased a 2008 nissan armada, the engine light came on my way home, panel board went dark and vehicle started shaking. The next day, I took it to Advance an had check and had 4 codes. Went I to dealership and told them about, JT Auto Mart had their mechanic checked and said that only Nissan dealership were able to get fixed. Lowi Akila said that I bought as-is , vehicle had pass "inspection" and had nothing else to do. In my defense, a $14,000 vehicle should last you more than a day. The engine light will come on and off, gauges sometimes will work and sometimes not. $1,000 to start trying to get it fixed. They run an auto mill, erased engine lights and clean them up. Be weary when buying from them, better yet don't, stop to buy from them. More
One satisfied customer Provided me great service and made shore i got in the car that i wanted for the price i wanted ill be going back to them for my next car Provided me great service and made shore i got in the car that i wanted for the price i wanted ill be going back to them for my next car More
Keys anyone? They failed to mention the dealership only had one key. No big deal right? WRONG! The key they did have was broken and deprogrammed. Now I have to pa They failed to mention the dealership only had one key. No big deal right? WRONG! The key they did have was broken and deprogrammed. Now I have to pay $200 to get another one. Honesty? No. Integrity? No. What a horrible experience. Buy somewhere else. But anywhere else. More
Great experience. I had a great experience with this dealership. The people were great hosts and answered all my questions. The atmosphere was more like I was dealing w I had a great experience with this dealership. The people were great hosts and answered all my questions. The atmosphere was more like I was dealing with a friend and not the usual used car salesman. Very family friendly. Went out of there way to make sure my kids had a great experience as well. More