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J T Auto Mart Corporation
Sanford, NC
336 Reviews
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Showing 336 reviews
April 04, 2025
Samantha as a sales person is absolutely amazing but that is where the amazing stops! I purchased a 2017 Jeep Wrangler back in Sept 24 already lifted brand new tires looked great! Still needed some work done is where the amazing stops! I purchased a 2017 Jeep Wrangler back in Sept 24 already lifted brand new tires looked great! Still needed some work done to the steering as you couldn’t keep it straight but knew what I was buying! When purchasing the vehicle also purchased an extended warranty! Now extended warranties are ment to be used for repairs that are covered but it was never disclosed to me that the warranty could only be used at that dealership! $3400 later additional to my vehicle purchase they have not instated the warranty with the company as the warranty company has nothing on file with my warranty number and following the instructions on the warranty to call prior to service they cannot help me! I live over and hour and half away and JT Auto Group is refusing to release the warranty or in fact pay for it so it can be used the correct way! They in turn want me to drive a now over heating vehicle over and hour to their shop for service! I didn’t pay $3400 to not be able to use this or have a warranty company tell me I don’t even have a contract with them when I’m holding the signed contract! Don’t buy here if you don’t have to! More
by tanitablack84
Employees Worked With
Jack Abutaha, Samantha Thomas
March 25, 2025
If you are thinking about buying a car from this place DON'T! We drove over 8 hours to buy a truck that was put on hold with a fully refundable deposit. When we arrived we noticed several things wrong wit DON'T! We drove over 8 hours to buy a truck that was put on hold with a fully refundable deposit. When we arrived we noticed several things wrong with the truck. I wouldn't start and had to be boosted off and when driving it immediately started throwing codes. We decided against purchasing and we were immediately told that they wouldn't refund the deposit while we were there and told us to call corporate back Monday. Now they will not return phone calls and we have been hung up on twice by the salesman when asking about our refund. I will be contacting my attorney. Nothing but dishonest thieves! RUN don't walk away from this dishonest dealer! More
by Jkrhymer
Employees Worked With
Jack Abutaha
March 20, 2025
Thank you Keith at JT’s Auto! !! You were an awesome salesman in helping me find my new car! You did not push but rather allowed me to decide what I wanted. You were also very know !! You were an awesome salesman in helping me find my new car! You did not push but rather allowed me to decide what I wanted. You were also very knowledgeable in giving me instructions on how to operate the vehicle! I’m so happy that i stopped there to look for my car! Excellent customer service l! Keep Up the great work!!! More
by Jackulene Nelson
Employees Worked With
Keith , Jack Abutaha, Christie Rivas, Samantha Thomas, Greysi Aleman
December 12, 2024
Keith at JT Automart in Sanford, NC was fantastic in helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this veh helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this vehicle!! They don’t make many young men in auto sales like him anymore!! Ask for Keith if you’re looking for a quality ride, and live in NC!! It’s definitely worth the drive to see their inventory, and have Keith help you get the vehicle you’re looking for!! Keith is a 5 star salesman!! Check him out at JT Automart in Sanford, NC!! More
by HDentaldude
Employees Worked With
Keith , Jack Abutaha, Samantha Thomas
July 04, 2024
Quiero agradecer a jt auto y a todo su personal en especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes More
by edelgado925
Employees Worked With
Sp Jan paul
January 20, 2024
Good place to visit for a reasonably priced vehicle, good customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close o customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close out our transaction. Jon assisted in the close and was very thorough, just wanted to end at least with Austin in the building, very friendly guy to work with. More
by llerdahc
Employees Worked With
Austin and Jon
January 17, 2024
I had an appointment yet they conveyed that was seemed to be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. More
by brown279
Employees Worked With
Samantha Thomas
September 11, 2023
Jon Tew is a dishonest coward. Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questio Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questioned the $2000.00 added cost and specifically asked what warranty covers; Jon Tew told us everything! except for maintenance items such as brakes, shocks, and oil changes. Jon Tew did not disclose any warranty limitations. When our vehicle broke down, we discovered that the warranty only covers specific and internal sections of the vehicle. Jon Tew did not respond to any of phone calls or emails. Jon Tew also claimed that the vehicle had been fully serviced by JT Auto Mart 2 service department, which was also not truthful. All fluids were old: engine, brake system, coolant system, rear and front differentials. The air cabin filter and engine air filter were extremely dirty and clogged. We managed to cancel the warranty, but the vehicle finance company is still having a tough time getting Jon Tew’s portion refunded, wow wonder why! More
by matt.blockholm
Employees Worked With
Christie Rivas
March 08, 2023
Was driving down US HWY# 1 in Sanford, NC. Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very info Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very informative, and we ended up buying a Nissan Frontier. Their prices are very reasonable. John took great care of us, and treated us like we were his only customer, even though he was very busy. John made us feel very special. Thank you so much John Tew. More
by Kendarhower
Employees Worked With
John Tew
June 11, 2022
Found the car online that we were interested in and called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were in and out in a timely manner and not to mention the awesome deal Billy gave us! Very much worth the drive after searching for this particular car for months! Thank you! More
by Busy Mom
Employees Worked With
Billy Chaplin
