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J T Auto Mart Corporation
Sanford, NC
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I purchased a vehicle from this awful dealership in June of 2024 and to say it was a mistake is an understatement. The salesperson I worked with Samantha was honestly very pleasent to work with and was very of 2024 and to say it was a mistake is an understatement. The salesperson I worked with Samantha was honestly very pleasent to work with and was very honest, unfortunately I cannot say that for the rest of this dealership.Not only was the vehicle misrepresented, needing several maintenance items such as a set of front brakes pads and rotors (this was brought up at the time of purchase but was assured they were fine as their mechanic had gone through the vehicle) the vehicle was also in need of an oil change and spark plugs which after doing on my own the vehicle mechanically has been sound since. Their new employee Jeanette in the title department left me a threatening voicemail 12/12/2024 which was saved telling me the vehicle I purchased legally and have made all on-time payments on stolen in Florida and to have Florida Highway Patrol looking for my vehicle. Not ONLY did she call me, she also called other family members that had nothing to do with the purchase of the vehicle with this same threat and that they did not have any contact information for! I am now receiving threats of legal action over paperwork I do not have over a vehicle I've not been able to drive since my temporary tag expired (which was never associated with the vehicle I found out after having been pulled over in Florida). Listen to the voicemail - https://www.youtube.com/watch?v=fgeEvj25OdM& The dealership claimed they wanted to resolve these issues, and have been ignoring multiple contact attempts via email and Jeanette more specifically within the title department has been ignoring both phone calls and text correspondence despite being the one that reached out to me and two other family members first. I just want to drive the car I've been paying for since June that's had to sit in a garage over peoples lack of attention to detail. If you want a horrible buying experience then by all means buy a vehicle here. Overall I am happy with my vehicle (that I still am unable to drive due to the clerical issues of the previous employee that handled titles) but the staff working here and the actual ethics of employees is deplorable. More
Keith at JT Automart in Sanford, NC was fantastic in helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this veh helping me get my new girl Pearl, Nissan 350Z! The car is a 2006 Touring Sportster with 35,000 miles!! He went over, and beyond, to get me this vehicle!! They don’t make many young men in auto sales like him anymore!! Ask for Keith if you’re looking for a quality ride, and live in NC!! It’s definitely worth the drive to see their inventory, and have Keith help you get the vehicle you’re looking for!! Keith is a 5 star salesman!! Check him out at JT Automart in Sanford, NC!! More
Quiero agradecer a jt auto y a todo su personal en especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes More
Good place to visit for a reasonably priced vehicle, good customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close o customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close out our transaction. Jon assisted in the close and was very thorough, just wanted to end at least with Austin in the building, very friendly guy to work with. More
I had an appointment yet they conveyed that was seemed to be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. More
Jon Tew is a dishonest coward. Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questio Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questioned the $2000.00 added cost and specifically asked what warranty covers; Jon Tew told us everything! except for maintenance items such as brakes, shocks, and oil changes. Jon Tew did not disclose any warranty limitations. When our vehicle broke down, we discovered that the warranty only covers specific and internal sections of the vehicle. Jon Tew did not respond to any of phone calls or emails. Jon Tew also claimed that the vehicle had been fully serviced by JT Auto Mart 2 service department, which was also not truthful. All fluids were old: engine, brake system, coolant system, rear and front differentials. The air cabin filter and engine air filter were extremely dirty and clogged. We managed to cancel the warranty, but the vehicle finance company is still having a tough time getting Jon Tew’s portion refunded, wow wonder why! More
Was driving down US HWY# 1 in Sanford, NC. Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very info Spotted JT Auto, decided to stop in, and just look at the trucks. Didn’t plan on buying anything, just looking. The salesman, John Tew, was very informative, and we ended up buying a Nissan Frontier. Their prices are very reasonable. John took great care of us, and treated us like we were his only customer, even though he was very busy. John made us feel very special. Thank you so much John Tew. More
Found the car online that we were interested in and called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were in and out in a timely manner and not to mention the awesome deal Billy gave us! Very much worth the drive after searching for this particular car for months! Thank you! More
We walked in without an appointment at a very busy time of day & were helped immediately. After walking around the lot searching for vehicles, we went inside where we were met by Sophia & Darren. We test d of day & were helped immediately. After walking around the lot searching for vehicles, we went inside where we were met by Sophia & Darren. We test drove the vehicles we were interested and during the entire experience were treated well. We closed a deal within 3 hours & they even helped us with some new tires. Highly recommend More