J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Killer dealership with a very attentive service dept. Great service and even better customer service. Highly recommend Great service and even better customer service. Highly recommend More

Very nice experience. There was a comfortable waiting area. They repaired my car quickly. They explained everything to me. There was a comfortable waiting area. They repaired my car quickly. They explained everything to me. More

Juan was very attentive and got my oil change done in a timely manner. Thank you for your great service ! timely manner. Thank you for your great service ! More

It is so nice to deal with a very professional service staff that have your back in dealing with your car. Fast and caring service with a big smile. Outstanding service come from the top down and it start staff that have your back in dealing with your car. Fast and caring service with a big smile. Outstanding service come from the top down and it start with Abraham Gama, Abraham always treat his customers with a smile and a warm welcome, which make you feel at home when you come to J*STAR. More

Thorough service & great customer service! Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. More

My service advisor, Harvey, communicated well with us and was very helpful with our warranty work. was very helpful with our warranty work. More

I appreciate Diego for finally installing a part from March 2022. Won't be back March 2022. Won't be back More

The whole team, there are amazing very communicated with the issues I had and managed to get everything done, quicker than expected, and they even gave me a ride to the restaurant instead of waiting in the the issues I had and managed to get everything done, quicker than expected, and they even gave me a ride to the restaurant instead of waiting in the lobby More

Upon pickup, I waited 25-30 minutes for someone to go get my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system be my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system between the service techs and the porters. To top it off, when I drove off I noticed the check engine light was on (which was the whole reason for bringing it in. Thankfully Jay was understanding and helpful in immediately diagnosing the issue, however I will still have to bring my car in again once a part arrives. Overall very frustrating experience More

I called for status and there was no answer. The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overwo The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overworked. More