J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Killer dealership with a very attentive service dept. Great service and even better customer service. Highly recommend Great service and even better customer service. Highly recommend More

Clean, professional and courteous, blah, blah, blah. Blah, blah, blah, blah, blah, blah, blah and blah. Blah, blah, blah, blah, blah, blah, blah and blah. More

Very nice experience. There was a comfortable waiting area. They repaired my car quickly. They explained everything to me. There was a comfortable waiting area. They repaired my car quickly. They explained everything to me. More

Juan was very attentive and got my oil change done in a timely manner. Thank you for your great service ! timely manner. Thank you for your great service ! More

It is so nice to deal with a very professional service staff that have your back in dealing with your car. Fast and caring service with a big smile. Outstanding service come from the top down and it start staff that have your back in dealing with your car. Fast and caring service with a big smile. Outstanding service come from the top down and it start with Abraham Gama, Abraham always treat his customers with a smile and a warm welcome, which make you feel at home when you come to J*STAR. More

Thorough service & great customer service! Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. More

Upon pickup, I waited 25-30 minutes for someone to go get my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system be my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system between the service techs and the porters. To top it off, when I drove off I noticed the check engine light was on (which was the whole reason for bringing it in. Thankfully Jay was understanding and helpful in immediately diagnosing the issue, however I will still have to bring my car in again once a part arrives. Overall very frustrating experience More

I called for status and there was no answer. The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overwo The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overworked. More

I appreciate Diego for finally installing a part from March 2022. Won't be back March 2022. Won't be back More

My service advisor, Harvey, communicated well with us and was very helpful with our warranty work. was very helpful with our warranty work. More