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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.7
345 Reviews

345 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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April 02, 2023

Juan was very nice and kept me informed. I will definitely use them Again for servicing More

by sherryperrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Khan
Apr 03, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you so much for stopping by to share your recent experience with Juan at J Star Chrysler Dodge Jeep Ram of Anaheim Hills! We hope you have a great day!

April 02, 2023

Great customer service, very easy to work with, communication was excellent, would recommend dealership to family and friends More

by EricMTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for reviewing J Star Chrysler Dodge Jeep Ram of Anaheim Hills! We truly appreciate your business!

March 30, 2023

Jay and Sophia were so helpful with my service at J Star. And Jay was even nice to look at! More

by stephaniedavid27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 31, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

We are glad to hear that Jay and Sophia made a great team. Thanks for working with us all at J Star Chrysler Dodge Jeep Ram of Anaheim Hills.

March 30, 2023

I would give 5 star but my oil change was completely forgot to be done in my initial appointment. As I was driving to work my Jeep alerted me I was at 0%. I texted Nacho a photo of the alert & we sche More

by jennamatcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

While we're glad we could welcome you with friendliness, it's disappointing to see we fell short of delivering a seamless experience. We strive to provide thorough service and I am so sorry for any oversight in completing your oil change. We appreciate you sharing this feedback, and if there's anything else we can do for you, please let me know. Drive safe and take care! Abraham Gama - Service and Parts Director - 714-685-7827

March 29, 2023

I purchased my Porsche from J-Star based on their excellent reputation, but when it came time to service my Porsche I had concerns that I might need to go to a Porsche dealer. I have to tell you that More

by moondgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 30, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

We are so delighted by this review! To hear that you can put your trust in us to service your Porsche is an honor and privilege. Thanks for choosing J Star Chrysler Dodge Jeep Ram of Anaheim Hills for all of your car-related needs. See you down the road!

March 29, 2023

I take my cars here for service and maintenance. No problems so far. Helpful and friendly staff. Also very convenient since i work around the area More

by Sal
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 29, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

We’re delighted to get your 5-star review, Sal. Thank you for your business and kind words about us here at J Star Chrysler Dodge Jeep Ram of Anaheim Hills. We wish you a great rest of your day and hope to see you in the future!

March 28, 2023

I recently had the pleasure of working with Jay Ligorria at J Star, their customer service always stands out! Always very helpfully and attentive answering all of my questions and making sure that I felt co More

by Stefany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Mar 29, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review, Stefany! We are so glad to hear that you had such a successful service experience working with Jay and the J Star Chrysler Dodge Jeep Ram of Anaheim Hills team. Drive safely, and we hope to see you back again down the road!

March 27, 2023

I was attended by Jay and Armando. They did a very professional work. As far to now, it seems that the work was well done. They informed me in advance about the cost. I recommend JStar More

by paz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Armando
Mar 28, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We appreciate the kind feedback about Jay and Armando and hope to see you again at J Star Chrysler Dodge Jeep Ram of Anaheim Hills. Safe travels!

March 27, 2023

You guys do a very good job I will all way bring car to J star More

by E.LAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Thank you for the review! We appreciate your business and hope to see you back again at J Star Chrysler Dodge Jeep Ram of Anaheim Hills!

March 26, 2023

The only problem I have with this dealership, is they keep your car way too long. No service is same day !!! Every service is a week or longer! They actually had my Jeep for 9 months no joke! I got it b More

by Charcookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

While we are happy to hear how great the overall service is, I apologize that it has not been as quick as you would have hoped for. We always aim to accommodate the needs of our valued guests through effective and efficient work, and I am sorry that this has not been the case for you. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Abraham Gama - Service and Parts Director - 714-685-7827

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