J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Easy and Friendly Experience I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised me to bring it in on a Saturday, so it would get looked at first thing Monday morning. I called Monday morning to talk to Cindy and she had to call me back to give me the update on my Jeep and 10 mins later she called me to let me know that my Jeep was ready for pick up! Just Cindy's customer service skills and friendliness make my experience at the dealership very good! I will definitely come back to J Star in the future. More

Oil Change Service I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove to the service drive and was out of there within minutes. I went for lunch and ran a couple errands and my car was done when they said it was going to be done and I was on my way home. I will continue to go to J Star for my services and recommend them to family and friends. More

Excellent customer service Jstar Chrysler Dodge Jeep and RAM of Anaheim Hills goes above and beyond in the customer service department, and all departments for that. Have had no Jstar Chrysler Dodge Jeep and RAM of Anaheim Hills goes above and beyond in the customer service department, and all departments for that. Have had nothing but excellent experiences with servicing my car there, leasing a car there and all the personal interactions with the employees. Best experience I’ve ever had at a car dealership. More

One happy customer My experience was the ABSOLUTE easiest and most inviting experience I’ve ever had at a car dealership! My Jeep Wrangler is my baby and I will NEVER tr My experience was the ABSOLUTE easiest and most inviting experience I’ve ever had at a car dealership! My Jeep Wrangler is my baby and I will NEVER trust it in anyone’s hands except for JStar! JStar feels more like a family or a welcoming place to hang out then a car dealership. Instead of just trying to hustle you in and out or treat you like a dollar sign, they take whatever time you need with you, answer any questions you might have and professionally handle anything you need! Fantastic owner, management and staff!!!! More

Recall Service Service was excellent! They performed the recall service in about an hour and a half. They even cleaned my daughters Jeep Wrangler inside and out! Service was excellent! They performed the recall service in about an hour and a half. They even cleaned my daughters Jeep Wrangler inside and out! More

Service 5 star Service Department is awesome. Never have to look for anyone. They are welcoming and ready to help. Cindy is personable, friendly, helpful and will ta Service Department is awesome. Never have to look for anyone. They are welcoming and ready to help. Cindy is personable, friendly, helpful and will take time overseeing and getting information for any questions or concerns. Nacho seems to take a personal look into what a customer is saying about their car and will also go the extra mile. My car is brand new, (born with a issue) and to have a problem from the first drive hasn’t been easy. But the service staff at J Star has taken on a challenge and in the process, is making me as a customer know I’ve found the right place. I can’t say enough about their customer service. Thank you to all the service staff for helping me with such a freak ordeal. I love my car and I appreciate all you are doing for me. J STAR IS THE BEST More

Excellent service I have always received excellent service from J Star since I bought my Jeep Wrangler from them! Excellent service after a car accident, it was repaire I have always received excellent service from J Star since I bought my Jeep Wrangler from them! Excellent service after a car accident, it was repaired to perfection! Excellent service with Mod’s, lift, wheels and tires, stereo and cameras... I highly recommend J Star ?? ???????? More

Always get it done I take my car to J STAR for regular oil changes (as my car is still new and does not require service) and they are always available to get my job done I take my car to J STAR for regular oil changes (as my car is still new and does not require service) and they are always available to get my job done - and with a very friendly attitude. More

Great Nacho is a great company representative, your people in the service department are great. Thank you for your interest and pass this on to the manager. Nacho is a great company representative, your people in the service department are great. Thank you for your interest and pass this on to the manager. More

Complete turnaround since my last visit. J Star has turned around their repair department. The first time I went there it was a nightmare. The customer service was terrible. I had coupons f J Star has turned around their repair department. The first time I went there it was a nightmare. The customer service was terrible. I had coupons from Mopar and they didn’t want to honor them. They didn’t even want to work on my vehicle and were sending me to another dealership until the owner got involved and had them fix my van. This time I went in and there were completely new personnel. New service Manager and staff. They took care of me and I had some concerns with my Ram 3500 Promaster (Winnebago). They assured me that they were aware of the van and had the lifts to work on it. I waited for the service and everything was done with no problems. They didn’t even question the coupons from Mopar and accepted them. I would definitely recommend J Star now to fellow Winnebago owners who have a Ram. Thank you for a great experience. More