J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

I had to call for updates, otherwise no communication for 2 weeks while they had my car. Just received it back, and still having same issue I dropped it off for! No clue what they did with my car for 2 weeks 2 weeks while they had my car. Just received it back, and still having same issue I dropped it off for! No clue what they did with my car for 2 weeks, but it wasn’t “service”. More

Jay was very nice and all people in dealership are very friendly. The wait was very reasonable. Also the guy works at the part department is very nice too. friendly. The wait was very reasonable. Also the guy works at the part department is very nice too. More

Service department was great Baylee and Jay were very friendly and knowledgeable with what I needed. I would highly recommend them to anyone who is looking to service their vehicles. friendly and knowledgeable with what I needed. I would highly recommend them to anyone who is looking to service their vehicles. More

Originally, we were scheduled for service at two different Moss Bros. Dealerships (San Berdo and Riverside) for two different vehicles. Well, they fouled that up and said we weren’t on the schedule different Moss Bros. Dealerships (San Berdo and Riverside) for two different vehicles. Well, they fouled that up and said we weren’t on the schedule and it might take a week to finish. And no ride back home! Then we found J Star in Anaheim. What a difference! They called ME to let me know a loaner car is scheduled for me. They completed the work on both vehicles in a timely fashion, and always kept me advised of status. Free car wash too! I’ll be back to see these guys again. F__k Moss Bros. ! More

The customer service is always great at JStar! Dallas was great. He made sure to stay in touch and kept me updated on my services. great. He made sure to stay in touch and kept me updated on my services. More

First rate service Nacho my service writer always takes excellent care of my car and my service. I always make an appt,. and it makes it so simple to get in and out. I h Nacho my service writer always takes excellent care of my car and my service. I always make an appt,. and it makes it so simple to get in and out. I have used other dealers closer to me, but their service became a hassle. J Star has been a nice change for sure. More

Always great service experience with Jay, He is very pleasant and will always go out of his way to help and happy to help you pleasant and will always go out of his way to help and happy to help you More

Jay never followed up with me. Was short and rude like i was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few things about customer service from her. More

Good and bad. The good is they got me in fast and had a loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long before my recall and warranty part will arrive. More

Just in for service Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. More