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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
345 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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345 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
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June 04, 2020
Great Service and Hospitality I had a great experience! I received a friendly greeting and was even offered breakfast. My service was expedited and I even received souvenir hats. I had a great experience! I received a friendly greeting and was even offered breakfast. My service was expedited and I even received souvenir hats. More
by 2DENNISEV
Verified Customer
Helpful June 04, 2020
Incompetent service staff Service staff is incompetent claimed to change out my TPMS sensors but merely rotated the tires. Service tech left grease marks all over my interior. Service staff is incompetent claimed to change out my TPMS sensors but merely rotated the tires. Service tech left grease marks all over my interior. Avoid this dealer. More
by no234n1ssdg5231090
Employees Worked With
May 31, 2020
Staff are all professional, friendly, helpful and knowledgeable. Made me comfortable while waiting. They kept me updated on maintenance needs of my car. Love the service overall. knowledgeable. Made me comfortable while waiting. They kept me updated on maintenance needs of my car. Love the service overall. More
by MSERRANO.WFG
Employees Worked With
Cindy (receptionist
May 31, 2020
Sensor repair Drove into service area with two check engine lights and low tire pressure warning. Cindy, the service writer, greeted us, and within five minutes h Drove into service area with two check engine lights and low tire pressure warning. Cindy, the service writer, greeted us, and within five minutes had a service technician running a diagnostic check. He determined what was needed, repairs were made, and we were back on the road the next day. More
by MKYLLI
Employees Worked With
Cindy Shelton
May 30, 2020
I know that times are difficult, but I was told that they didn't have the proper tool to do the job. Being a business owner, I offered to buy or make a tool for them. They gave me no reply, a call w they didn't have the proper tool to do the job. Being a business owner, I offered to buy or make a tool for them. They gave me no reply, a call would have worked. With the job taking a week, seemed a little excessive. There response was not very good More
by apierce88017
Employees Worked With
Jay Ligorria
May 30, 2020
New gas tank and repair exhaust manifold Everybody did a great job for me. Will bring the truck back for service again. Jay was really great, kept me informed while my truck was in the shop. Everybody did a great job for me. Will bring the truck back for service again. Jay was really great, kept me informed while my truck was in the shop. Thanks so much More
by erichitch
Employees Worked With
Jay Ligorria, Baylee Shelton
May 29, 2020
Awesome dealership! Service and sales have great customer service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything More
by monicamarlene3
Employees Worked With
Other Employees :
Tim Glenn, Adrian Rivodeaux, Monica Porras, Jay Ligorria, Cindy Shelton, Baylee Shelton
May 29, 2020
Great dealership! I was greeted as soon as I walked in the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. I would highly recommend Jstar! More
by jagreen101
Employees Worked With
Other Employees :
Jason Green, Monica Porras, Jay Ligorria, Cindy Shelton, Baylee Shelton
May 29, 2020
Cindy was extremely helpful and made my experience at J Star a great one. Her customer service is nothing short of top notch; making customers feel welcome and appreciated. Star a great one. Her customer service is nothing short of top notch; making customers feel welcome and appreciated. More
by STACYVALDEZ77
Employees Worked With
Cindy Shelton
May 21, 2020
Excellent, service department was good to work with and very friendly. Will keep going back to jstar. Everyone was will to work and make things right. very friendly. Will keep going back to jstar. Everyone was will to work and make things right. More
by Jeep02
