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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
350 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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350 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
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July 31, 2020
Excellent service. Cindy was so nice and helpful. I'm really glad I found a reliable dealership to get my service done at. And it's so close to where I live so that's a major plus. really glad I found a reliable dealership to get my service done at. And it's so close to where I live so that's a major plus. More
by Jami Rosas
Verified CustomerEmployees Worked With
Cindy Shelton
July 30, 2020
Dallas Axcell is very accommodating from verifying whether my initial service quote was accurate to making sure I get a shuttle to & from my workplace. Asked me if I needed my car washed and giving me whether my initial service quote was accurate to making sure I get a shuttle to & from my workplace. Asked me if I needed my car washed and giving me additional discount for both parts & labor. He’s the best Service Advisor I’ve met! More
by benjie590
Employees Worked With
Dallas Axcell
July 29, 2020
Service They are always get me in quick and answer all my questions regarding my Hybrid. Waiting area is comfy with nice TV to pass the time. Always wash my They are always get me in quick and answer all my questions regarding my Hybrid. Waiting area is comfy with nice TV to pass the time. Always wash my car before returning. Highly remommend More
by DBEST05
Employees Worked With
Jay Ligorria
July 27, 2020
Cindy in Service My experience with Cindy in service has been excellent. She made it a quick painless process. She had great knowledge and made the experience very e My experience with Cindy in service has been excellent. She made it a quick painless process. She had great knowledge and made the experience very easy. I will be back based on my experience with this service team! More
by sterling2
Employees Worked With
Cindy Shelton, Baylee Shelton
July 26, 2020
Super helpful and quick. Will be going back for all my maintenance needs. Very clean and careful when getting in my car. Everyone was pleasant that I spoke with. maintenance needs. Very clean and careful when getting in my car. Everyone was pleasant that I spoke with. More
by JSSHOLIDAY
Employees Worked With
Cindy Shelton
July 24, 2020
Cindy is very friendly and efficient she took care of my cars issue quickly and made sure l didn't wait long and was comfortable in the waiting room. cars issue quickly and made sure l didn't wait long and was comfortable in the waiting room. More
by tkt2fly
Employees Worked With
Cindy Shelton
July 24, 2020
Jeep oil change service Cindy was great! Helpful, friendly, attentive, and knowledgeable. Although, I had an appointment, this service center was very busy and I had to wait Cindy was great! Helpful, friendly, attentive, and knowledgeable. Although, I had an appointment, this service center was very busy and I had to wait a long time for both drop off and pick up. Some of the staff are not very friendly or helpful, and one was even a little rude.... but Cindy was the best! I will come back only to have an appointment with her. More
by rk
Employees Worked With
Cindy Shelton
July 23, 2020
Cindy was honest and very kind. Getting my truck serviced was an easy and pleasant experience. I did not have the same experience last time I visited JStar. Cindy really made the difference. was an easy and pleasant experience. I did not have the same experience last time I visited JStar. Cindy really made the difference. More
by NICK.DONOVAN76
Employees Worked With
Cindy Shelton
July 22, 2020
I was sent an email about a recall on my ram truck. I made an appointment and when I arrived I was told the recall had been completed in 2019 but, in fact, this was a new recall which did not appear. Nor made an appointment and when I arrived I was told the recall had been completed in 2019 but, in fact, this was a new recall which did not appear. Normally I would have just been sent home but it turns out there was another pending recall regarding another issue. Everything seems to have been resolved appropriately but I still wonder why there was a second uncompleted recall. Additionally, virtually no one at the dealership, including my service advisor, was wearing a mask despite the mandate from the governor. More
by edward.schumann
Employees Worked With
Jay Ligorria
