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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
350 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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350 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
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August 10, 2020
Nacho was superb That’s twice we have had to use Nacho and he’s superb , Would recommend to ask for him anytime you need help there , courteous and well mannered and v That’s twice we have had to use Nacho and he’s superb , Would recommend to ask for him anytime you need help there , courteous and well mannered and very customer focused. More
by ALANMCWATT
Verified CustomerEmployees Worked With
August 08, 2020
Nacho was very helpful and got the repairs done within 1.5 hours and I was back on the road. Great service in no time. 1.5 hours and I was back on the road. Great service in no time. More
by BEN.APONTE
Employees Worked With
August 07, 2020
On top of it I have been using J Star for more than a year now. Jay my service writer has taken excellent care of every issue that has come up. I have been using J Star for more than a year now. Jay my service writer has taken excellent care of every issue that has come up. More
by MRMOPAR63
Employees Worked With
Jay Ligorria, Baylee Shelton
August 05, 2020
Was quoted 2 days max for my vehicle to be serviced. Called constantly to check in and no progress was made till a whole week passed. Was told I'd get a call back with updates same day and never got cal Called constantly to check in and no progress was made till a whole week passed. Was told I'd get a call back with updates same day and never got called. I knew the issue when I went in and they fixed it but now my vehicle is running like crap. My steering is now off and my breaks make a loud thud noise when I depress them. For a small evap leak idk why my vehicle has so many new issues since the small repair that it needed should have nothingntondo with everything else. Now I gotta fix it myself. I figured since it was under warranty and the dealer would take care of it I wouldn't have an issue. Boy was I wrong. More
by NICHOLAS.B.ALLISON
Employees Worked With
Jay Ligorria
August 05, 2020
The service overall was great. I was disappointed that only 1/3 of the staff at the dealership was wearing a mask because I waited in the customer service area. My car sat out in the lot for a long time, only 1/3 of the staff at the dealership was wearing a mask because I waited in the customer service area. My car sat out in the lot for a long time, I finally had to ask if it was finished, and it was. More
by gch17
Employees Worked With
Jay Ligorria, Baylee Shelton
August 05, 2020
Oil Change I dropped my car off for an oil change and a tire rotation. Cindy was very kind and helpful. I appreciate that they allowed me to change my appointmen I dropped my car off for an oil change and a tire rotation. Cindy was very kind and helpful. I appreciate that they allowed me to change my appointment time a few hours day off due to my hectic schedule. More
by Christal
Employees Worked With
Cindy Shelton
August 03, 2020
Good service but not good Customerservice I was interested in buying a used car they said the used car salesmen was not available. I left my information for the sale person to contact me I never he interested in buying a used car they said the used car salesmen was not available. I left my information for the sale person to contact me I never heard back.. That was over a month ago. More
by BOBBIEDELL
Employees Worked With
Jay Ligorria, Baylee Shelton
August 03, 2020
One of the best service I have been too. Everyone seems down to earth and out going. Everyone there is helpful and willing to go out there way to get stuff done. Nacho was amazing and Baylee made the proce down to earth and out going. Everyone there is helpful and willing to go out there way to get stuff done. Nacho was amazing and Baylee made the process easy going thanks J star More
by Jeep02
August 02, 2020
Cindy was an excellent service consultant! She communicated well and was courteous and efficient. The service department was quite impressive in its hygiene protocols as well. communicated well and was courteous and efficient. The service department was quite impressive in its hygiene protocols as well. More
by dschulte70
Employees Worked With
Cindy Shelton
August 02, 2020
Had my daughter bring her Jeep in for a recall and the dealer tried to get her to pay for over 700.00 in BS services. This dealership is a ripoff dealer tried to get her to pay for over 700.00 in BS services. This dealership is a ripoff More
by DRNH3
Employees Worked With
Cindy Shelton
