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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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354 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
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August 13, 2020
Warranty Work Well Done Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! Had some warranty work done on my truck, done quickly and with a a free wash. Fast, Friendly and I was in and out. Thank you! More
by BRODOG49
Verified CustomerEmployees Worked With
Cindy Shelton
August 12, 2020
Cindy Shelton have very good customer Servise and Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. Cindy Shelton have very good customer Servise and satisfied customer.This is reason giving 5 stars. Due to Cindy I like to visit J Star. More
by vpatelh
Employees Worked With
Cindy Shelton
August 12, 2020
Excellent service. Cindy was informative, knowledgeable, professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. professional, helpful and friendly. I could not have had a better experience nor have a better service representative for my Jeep. More
by kdirwin
Employees Worked With
Cindy Shelton
August 10, 2020
Jason in the aftermarket Dept did a great job for. All good. Thanks Jason in the aftermarket Dept did a great job. Thanks again Thanks again A 25 word minimum is silly! good. Thanks Jason in the aftermarket Dept did a great job. Thanks again Thanks again A 25 word minimum is silly! More
by w.bent
Employees Worked With
Jason great job. Thanks
August 10, 2020
Nacho was superb That’s twice we have had to use Nacho and he’s superb , Would recommend to ask for him anytime you need help there , courteous and well mannered and v That’s twice we have had to use Nacho and he’s superb , Would recommend to ask for him anytime you need help there , courteous and well mannered and very customer focused. More
by ALANMCWATT
Employees Worked With
Nacho Mora
August 07, 2020
On top of it I have been using J Star for more than a year now. Jay my service writer has taken excellent care of every issue that has come up. I have been using J Star for more than a year now. Jay my service writer has taken excellent care of every issue that has come up. More
by MRMOPAR63
Employees Worked With
Jay Ligorria, Baylee Shelton
August 05, 2020
Oil Change I dropped my car off for an oil change and a tire rotation. Cindy was very kind and helpful. I appreciate that they allowed me to change my appointmen I dropped my car off for an oil change and a tire rotation. Cindy was very kind and helpful. I appreciate that they allowed me to change my appointment time a few hours day off due to my hectic schedule. More
by Christal
Employees Worked With
Cindy Shelton
August 05, 2020
Was quoted 2 days max for my vehicle to be serviced. Called constantly to check in and no progress was made till a whole week passed. Was told I'd get a call back with updates same day and never got cal Called constantly to check in and no progress was made till a whole week passed. Was told I'd get a call back with updates same day and never got called. I knew the issue when I went in and they fixed it but now my vehicle is running like crap. My steering is now off and my breaks make a loud thud noise when I depress them. For a small evap leak idk why my vehicle has so many new issues since the small repair that it needed should have nothingntondo with everything else. Now I gotta fix it myself. I figured since it was under warranty and the dealer would take care of it I wouldn't have an issue. Boy was I wrong. More
by NICHOLAS.B.ALLISON
Employees Worked With
Jay Ligorria
August 05, 2020
The service overall was great. I was disappointed that only 1/3 of the staff at the dealership was wearing a mask because I waited in the customer service area. My car sat out in the lot for a long time, only 1/3 of the staff at the dealership was wearing a mask because I waited in the customer service area. My car sat out in the lot for a long time, I finally had to ask if it was finished, and it was. More
by gch17
Employees Worked With
Jay Ligorria, Baylee Shelton
