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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.8
354 Reviews

354 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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October 15, 2020

My service advisor Jay was very knowledgeable and friendly, explained the problem and what needs to be done and my car was serviced in one day, very good job. I will recommend 100% More

by ALIRASTAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
October 15, 2020

Great job, fantastic experience. Jay is great as are all the service advisors, they go above and beyond the call of duty. Highly recommend J Star for Jeep Service! More

by Jenesaisquoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria, Cindy Shelton
October 14, 2020

I showed up in morning no appt. for oil change and they got me Oil change and wash and I was out. Great service! Thanks! More

by travisstephens2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
October 13, 2020

The service was excellent. I did not have any issues and it was an overall great experience. I would recommend J Star to others for sure. More

by gclarke4971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
October 11, 2020

Cindy Shelton made all the difference. Years ago I visited J Star and I was leading the service call, hence the blind leading the blind. Cindy was professional, knowledgeable, and most of all atten More

by bobby kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
October 09, 2020

Being from AZ I wasnt familiar with your dealership...what a great experience! From 1st phone call asking questions to picking my car up yoyr people ROCK. Thank You More

by smcabana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria, Baylee Shelton
October 09, 2020

I had my 2016 Wranglet serviced at J-Star. Service was great, they finished on time and I was back on the road (and then off the road) quickly. More

by brianjackpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
October 08, 2020

Excellent service from Jason at JStar. I had a lift and new wheels and tires put on my sons truck. The manufacturer of the lift kit was a nightmare and Jason always replied to my daily questions via text. More

by JSCARPULLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 06, 2020

GPS unit installed in the car has never worked properly since purchase. Been in for service 4 times in 11 months. Complimentary oil change offered to mitigate the bad service took 2.5 hours. Between lost t More

by JOHN91742
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy Shelton
October 01, 2020

Poor communication and unprofessional. Kept my vehicle for almost 3 months after estimating approximately 30days. I understand delays happen but failing to communicate is inexcusable. More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nacho Mora
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