J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

I appreciated J Star's willingness to address any concerns I had when completing my Jeep Service. They went above and beyond to get it right and gave me a place to work while I waited. Thx! concerns I had when completing my Jeep Service. They went above and beyond to get it right and gave me a place to work while I waited. Thx! More

The team is very knowledgeable and great at customer service. I trust JStar explicitly with my cars and highly recommend them to anyone in need of service or a new ride. service. I trust JStar explicitly with my cars and highly recommend them to anyone in need of service or a new ride. More

Very professional service and transportation to and from for the appointment. Jay was an amazing advisor who stayed on top of the work for me. for the appointment. Jay was an amazing advisor who stayed on top of the work for me. More

The service department at J Star quickly diagnosed, and fixed the issue with my vehicle. Jay Ligorria made the experience easy from beginning to end. fixed the issue with my vehicle. Jay Ligorria made the experience easy from beginning to end. More

Work on my vehicle was good. Customer service was fair. Service advisor Jay was cordial, but has opportunity for growth in the area of being personable. Service advisor Jay was cordial, but has opportunity for growth in the area of being personable. More

They took me in on time, and fixed all my problems. Nacho was very helpful. He went above and beyond to help me with a tire selection. was very helpful. He went above and beyond to help me with a tire selection. More

Easy to schedule, timely service and my car was shiny clean afterwards. It was a tight parking lot but that must be the norm in CA. clean afterwards. It was a tight parking lot but that must be the norm in CA. More

JStar completed my upgrades as promised, on time, and for less than I was expecting. I definitely recommend their service department, and I will continue getting my maintenance and upgrades from JStar. less than I was expecting. I definitely recommend their service department, and I will continue getting my maintenance and upgrades from JStar. More

The service was average, my Jeep was there for 2 days, I called after a couple hours and the representative couldn’t tell me how long the service would take. Then the following day, I receive a call at 530P called after a couple hours and the representative couldn’t tell me how long the service would take. Then the following day, I receive a call at 530P, requesting to pick up my car which was too late of a notice. When I finally pick up my car the following day, hardly any of the staff were wearing masks. I only saw one woman who was the cashier wearing masks. Just seemed like the company had complete disregard a pandemic was happening. I even asked the woman why no one was wearing masks. She stated, we’re all supposed to be. More

Amazing staff from start to finish!! Loved working with Cindy and meeting a few other great people that were really kind and helpful- thank you! Cindy and meeting a few other great people that were really kind and helpful- thank you! More