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J Star Chrysler Dodge Jeep Ram of Anaheim Hills
Anaheim, CA
658 Reviews
Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including RAM 1500 and Wrangler
Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle.
Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate.
We are conveniently located in Anaheim Hills, CA, and offer the best selection of new Chrysler, Dodge, Jeep, and Ram vehicles. We also have a great selection of used inventory to peruse through. Our finance department is comprehensive and will help make the process a breeze- you can even calculate our your future payment now on our easy-to-use online tool! Contact us or visit today to learn more. Come in and find out why JSTAR CDJR is your ONLY CHOICE for a new or pre-owned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 658 reviews
July 23, 2020
Great service with great cars. Kelvin Perez and Chris in finance were friendly and very professional. I definitely recommend this dealership. You will not be disappointed. finance were friendly and very professional. I definitely recommend this dealership. You will not be disappointed. More
by KAMTABULOUS
Verified CustomerEmployees Worked With
Kelvin Perez
Helpful July 23, 2020
Cindy was honest and very kind. Getting my truck serviced was an easy and pleasant experience. I did not have the same experience last time I visited JStar. Cindy really made the difference. was an easy and pleasant experience. I did not have the same experience last time I visited JStar. Cindy really made the difference. More
by NICK.DONOVAN76
Employees Worked With
Cindy Shelton
July 22, 2020
Great group of people . Very friendly. Extremely polite . Very clean dealership . Would recommend all friends and family to come here for sales and service . Thank you Very clean dealership . Would recommend all friends and family to come here for sales and service . Thank you More
by tktoomalatai
Employees Worked With
Other Employees :
Jay Ligorria, Cindy Shelton, Baylee Shelton
July 22, 2020
I was sent an email about a recall on my ram truck. I made an appointment and when I arrived I was told the recall had been completed in 2019 but, in fact, this was a new recall which did not appear. Nor made an appointment and when I arrived I was told the recall had been completed in 2019 but, in fact, this was a new recall which did not appear. Normally I would have just been sent home but it turns out there was another pending recall regarding another issue. Everything seems to have been resolved appropriately but I still wonder why there was a second uncompleted recall. Additionally, virtually no one at the dealership, including my service advisor, was wearing a mask despite the mandate from the governor. More
by edward.schumann
Employees Worked With
Jay Ligorria
July 22, 2020
I dropped my truck off for some recall work, they got me in and out with a loaner quickly. Cindy was the service advisor I worked with, I really appreciate that I got regular updates on the progress. Baylee in and out with a loaner quickly. Cindy was the service advisor I worked with, I really appreciate that I got regular updates on the progress. Baylee took care of getting me a loaner, she was great to work with as well. More
by ovis1969
Employees Worked With
Cindy Shelton, Baylee Shelton
July 20, 2020
JStar got my Ram 2500 in and out but.....I wonder This was my first service visit with JStar. I usually bring it to the dealership I bought it from in Costa mesa, but since I live In Yorba Linda; and This was my first service visit with JStar. I usually bring it to the dealership I bought it from in Costa mesa, but since I live In Yorba Linda; and we are all working from home, I figured I would give them a try. The Appointment process is pretty straight forward. if you do it via their website, you just need your VIN , Mileage and standard info, to get things going. Overall the online appointment process was easy. Since I had an early AM appointment, I pulled up, and was greeted by a friendly service advisor who promptly asked me to wait a moment while my service advisor attached to my appointment. Cindy plugged into my truck, confirmed my info, and went over what the services were for the day. Oil, Filters, tire rotation, change wipers, etc. I asked her how long the appointment would take, they said before lunchtime. I then asked if they could give me a ride back to my house, since i only lived a few miles away. After waiting about 15 minutes, I got a ride home. It was now lunchtime, so around 12pm I called to find out the status of my RAM. They said they were "Finishing Up" and asked if I needed a shuttle pickup. I told them yes, and confirmed my address. After waiting about 30 minutes, they called me back because their guy was making a parts run in the shuttle. So I got a ride from my neighbor instead. When I arrived, the truck was waiting in the service drive area. It was about 130pm by this point, so I walked in and Cindy met my near the Cashier. It was a little more than I wanted to pay, but the 45K service is sort of involved, and I just dont have the time to perform all those services in a timely manner. Overall, I would give them a "B" for service, because they really didnt go above and beyond to service my $70K truck. I also noticed my DEF tank was only half full, so it made me wonder if they actually looked at and completed the other services. Below is a list of things my other service dealer would have done without charging me extra. 1. Tire Rotation and check the tire pressure, I ended up with 75/72 in the front and 75/78 rear. 2. Wiper Blade replacement. they left one of the old blades on my wiper cowling. 3. Fill the DEF tank (that stuff is so cheap). did they change my oil ? did they check other fluids? who knows ? 4. Wash the darn Truck. hose the thing off at least. More
by jason@goodtogotech.com
Employees Worked With
Cindy Shelton
July 18, 2020
Working hard I have had some issues with my new Ram 1500, and the factory is involved trying to resolve them. Jay has been helping to get the work completed and re I have had some issues with my new Ram 1500, and the factory is involved trying to resolve them. Jay has been helping to get the work completed and resolve the issues. Much better service at J Star than I had previously at the other dealer. More
by MRMOPAR63
Employees Worked With
Jay Ligorria
July 17, 2020
It was amazing !! Adrian was so amazing to my husband and I, I am so grateful!! also Markie was amazing I couldn't stay there and we did everything via text and email. Adrian was so amazing to my husband and I, I am so grateful!! also Markie was amazing I couldn't stay there and we did everything via text and email. The finance guy was great as well.. I met the owner... amazing chill man. I will for sure go back for my next car and tell friends and family to go see this team!! More
by LAW.NAIRACRUZ
Employees Worked With
Markie, Adrian Rivodeaux
