Back

J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Anaheim, CA

4.7
671 Reviews
Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including RAM 1500 and Wrangler Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle. Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate. We are conveniently located in Anaheim Hills, CA, and offer the best selection of new Chrysler, Dodge, Jeep, and Ram vehicles. We also have a great selection of used inventory to peruse through. Our finance department is comprehensive and will help make the process a breeze- you can even calculate our your future payment now on our easy-to-use online tool! Contact us or visit today to learn more. Come in and find out why JSTAR CDJR is your ONLY CHOICE for a new or pre-owned vehicle!
Contact Dealership

8200 E Crystal Dr

Anaheim, CA

92807

Directions

By Type

Showing 671 reviews

November 15, 2020

Amazing service. Everyone took great care of me on my recent purchase. I will be a loyal customer for years to come. I appreciate everything. Thank you! More

by da1wind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glenn, Billy Armendizo, Teresa Toomalatai
November 14, 2020

Great interaction with everyone! Highly recommend this dealership! Jace, our salesman, was awesome! Very willing to work within our budget! Friendly, accommodating, and made our sale a very quick process. More

by jcicero57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace - Sales
November 14, 2020

Thanks for the speedy service. Super convenient hours n staff is friendly. I don’t think I have twenty five words to reach the minimum. More

by ile_is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thanks, Robert!
November 14, 2020

Jarred, Rizzo, and Chris were all courteous, knowledgeable, and accommodating! Great service! The amount of time and energy spent on making sure I got the right care for me was amazing! Thank yo More

by DOMINGA03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rizzo
November 13, 2020

Great experience! Tim was knowledgeable and efficient. No pressure sale or pushing endless add-ons. My truck is used and had fender issue they readily agreed to fix. More

by davidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Glenn
November 13, 2020

I appreciated J Star's willingness to address any concerns I had when completing my Jeep Service. They went above and beyond to get it right and gave me a place to work while I waited. Thx! More

by JeepGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora, Cindy Shelton
November 13, 2020

the worst dealer i have ever dealt withvery unethical the worst dealer i have ever dealt with very unethical business practices poor poor poor poor poor terrible terrible terrible people bunch of thie More

by KAITHERNCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glenn, Billy Armendizo, Monica Porras, Teresa Toomalatai
November 12, 2020

The team is very knowledgeable and great at customer service. I trust JStar explicitly with my cars and highly recommend them to anyone in need of service or a new ride. More

by GRANT.MOULDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacho Mora
November 12, 2020

I WAS SCAMMED!! ELO GPS AND CILAJET WAS ADDED TO MY PURCHASE CONTRACT WITHOUT MY KNOWLEDGE I ASKED TO HAVE IT REMOVED AND WAS DENIED EVEN THOUGH ITS AN OPTIONAL FEATURE!! More

by yuby44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Merrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Hello Yuby we are sorry to hear you feel that way. The packages are optional at time of sale. Everything we sale is disclosed and has there own form that discloses what you buy and the cost. When it comes to the gps it is on the retail contract, it is on the precontract disclosure as well as the gps form. We have three separate forms where we obtained you and your husbands signature. We are a family owned dealership that has been open since 1999 and we value good customer service and doing things fair and legal.

Nov 13, 2020 -

yuby44 responded

You stated it comes with the vehicle not that it was OPTIONAL once the contract was signed did we noticed it was OPTIONAL which I asked to have it REMOVED as I DONT WANT IT!! ELO GPS AND CILAJET IS AN OPTIONAL FEATURE...... WHICH CAN BE REMOVED IF I DON'T WANT TO PURCHASE IT!! I asked in good faith to rewrite the contract which you all refused.. SCAMMERS!!! you may be a family owned business who should be put out of business for scamming people.. A DMV INVESTIGATION WILL BE OPEN!!!!!

November 11, 2020

I met with Jared the owner of J Star he personally handled our transaction. He was very fair with my trade in and he walked me through the rest of the purchase of my new car. Thank you Jared and the More

by jtliii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
29
...