J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Absolutely blown away with how great the customer service is. Herm was great to work with and got me on my way asap. Very easy to talk to. Will highly recommend to anyone looking for new/used vehicle. is. Herm was great to work with and got me on my way asap. Very easy to talk to. Will highly recommend to anyone looking for new/used vehicle. More

I am very happy with my purchase. The only thing was that even though I had already provided everything for the financing the day before and was told everything was ready for me to come and pick up my vehicl even though I had already provided everything for the financing the day before and was told everything was ready for me to come and pick up my vehicle, it took 2.5 hours to go through financing because the financing guy left sick and someone else had to cover for him. More

Chris Rhyner and Jared the owner are amazing and helped me immensely to sort out a challenging situation and I appreciate their time, efforts, diligence, and persistence to make things work. Dawn my sales me immensely to sort out a challenging situation and I appreciate their time, efforts, diligence, and persistence to make things work. Dawn my sales girl is also amazing and personable. She's positive and fun to deal with. I had a guy before her, glad I don't remember his name. He was awful, it was a relief to be dealing with Dawn. She made me feel comfortable. More

Super great communication during the process of the purchase. Great sales support . Buying out of state due to great deal and ease of purchase . Thank you purchase. Great sales support . Buying out of state due to great deal and ease of purchase . Thank you More

Disappointed in Cust svc Told me it would be a couple of hours so I had someone give me a ride back after 2 hrs. Sat another 2.5 hrs. hours so I had someone give me a ride back after 2 hrs. Sat another 2.5 hrs. More

Nacho was very welcoming and took care of the recall repair on our Jeep that we just purchased. I would come back again for any future needs. repair on our Jeep that we just purchased. I would come back again for any future needs. More

Went in for an oil change for my 2003 Jeep Wrangler and asked service to check an annoying noise under the frame. 2 weeks later and $2,054.87 bill I got the car back. Noise not fixed!?! WTH did they do? asked service to check an annoying noise under the frame. 2 weeks later and $2,054.87 bill I got the car back. Noise not fixed!?! WTH did they do? In the two weeks I probably called Jay in service department 20 times. Lack of assistance, no information, I’ll call you back - but didn’t-, was a joke. I know- you got an early Christmas present from Stupid Frank Brewer! unfortunately, I just bought last January an Escalade from JStar, I’ll now need to find a shop! Terrible experience that cost this old fart a lot! Frank Brewer More

Excellent service. Nacho and the rest of the team were great. Was in a tough spot, wife at work, and 1 yr old being watched limiting ability to be there to assist with tow truck car delivery. They took ca great. Was in a tough spot, wife at work, and 1 yr old being watched limiting ability to be there to assist with tow truck car delivery. They took care of it, allowed me to handle life back at home. Thank you guys! 5 star! More

I baught 2017 Range Rover sport last week for $59000. Second day for that car engine light came on , no oil , steering when u turn big noise.. when I try to call the dealership they talk attitude, bad c Second day for that car engine light came on , no oil , steering when u turn big noise.. when I try to call the dealership they talk attitude, bad costomer service .. I didn’t really like this deal , seem like I get screwd More

Great service. Did everything I asked and then some. Jose was very courteous and the whole staff was very pleasant to interact with. Great company. was very courteous and the whole staff was very pleasant to interact with. Great company. More