J & R Auto Sales

Terrible Bought a 12000 van from them and when I got it home figured out it had so many problem, I'd have to write a book to tell them all.. called and asked t Bought a 12000 van from them and when I got it home figured out it had so many problem, I'd have to write a book to tell them all.. called and asked them to fix it or give me a diff car off their lot, and I brought it 3 hours to them and they didn't do anything to fix it. Just had mechanic call and tell me how much it would be to fix one thing that was wrong w it. Owner was "out of town" as always and never did return my calls. Will never buy my cars in the future except from a reputable dealership. I guess I should have done my homework beforehand, I hear they have these problems alot at j & r. I'm am supremely disappointed More

Good to do business with. John and everyone at J and R Auto have made us feel welcome and did their best to find us the vehicle we were looking for. John and everyone at J and R Auto have made us feel welcome and did their best to find us the vehicle we were looking for. More

i would buy more cars there i looked all over for a car and i got one here and love it ive been a mechanic for year and look at alot of cars and found one here. And the staff o i looked all over for a car and i got one here and love it ive been a mechanic for year and look at alot of cars and found one here. And the staff on the west side was helpful. the finance lady tracy did a woulderful job about the loan and the warranty. THANKS GUYS SEE U SOON More

Don't look anywhere else!!! J &R auto on the east side of sioux falls is the only place I'll go or send anyone. I've never felt so comfortable talking to a salesman than I did w J &R auto on the east side of sioux falls is the only place I'll go or send anyone. I've never felt so comfortable talking to a salesman than I did with Brian he was knowledge about the car I bought and wasn't trying to up sell me into to something I didn't need. He help me find the right car for what I needed and for the right price. I will be sending all my friends and family to him. More

Great (Fake) Customer Service I recently bought a 2001 Chrysler PT Cruiser from J & R east, It only had 104k miles and they were only asking 3k. So I reacted on impulse and bought I recently bought a 2001 Chrysler PT Cruiser from J & R east, It only had 104k miles and they were only asking 3k. So I reacted on impulse and bought it. Not 2 weeks later I notice a big puddle of oil on the ground in a parking lot. I took no notice since I didn't know if it was from my car. Then I proceed home, park it in my garage and smell something hot I look under my car and it was literally running oil out of the engine. I checked it and it showed no oil left in my car so I added two quarts and called J&R. By this time I was perturbed and the salesman suggest I take it to the closest mechanic well it was 6:30 and I live an hour away from Sioux Falls so i I am letting it sit till iI can get to a mechanic. But i swear if its anything big i will make one hell of a racket. Watch out JR you had best hope this is a tiny fix. More

car fell apart shortly after purchase Had car for month. Bad: struts, heater core, tranny, battery, filled with water not antifreeze, nasty leak from engine to inside on floor, smells hot Had car for month. Bad: struts, heater core, tranny, battery, filled with water not antifreeze, nasty leak from engine to inside on floor, smells hot when driving. They took advantage of me and sold me a lemon. More

I wish I had read these reviews before buying car from J & R of Sioux Falls. Last month I bought a chrysler-M300, year-2000, 44000 miles, VIN # 2C3HE66G4YH195639 from this dealership for $7975. At that time & R of Sioux Falls. Last month I bought a chrysler-M300, year-2000, 44000 miles, VIN # 2C3HE66G4YH195639 from this dealership for $7975. At that time I did not check the book value and just trusted what the salesman told me. Later I realized that actually the NADA book value of this vehicle was only $4712, and the Kelly book value was only $4860. In this way they charged me more than $3100 extra which is an unreasonably high price. I called the dealership several times to check why they charged me so much extra. But every time they told that only manager-Randy could answer this question and Randy would call me back, but then nobody called back. It can be argued that I should have checked the book value before buying the car. But in reality it is not always possible to do research on every single detail and sometimes you have to trust the dealership, especially when you take bus to go to the dealership and you don't have anybody to drive you around. They charged me unreasonably high price which does not make sense under any circumstances. I do not recommend buying car from this dealership. More

I have had some credit issues in the past and went to J&R after being turned down at a lot of other places and not wanting a Wheel City car. My salesman Scott Purdy was very helpful when I told him about J&R after being turned down at a lot of other places and not wanting a Wheel City car. My salesman Scott Purdy was very helpful when I told him about my credit. He got me with Chad the finance guy who sat me down and explained my options to me. I left very happy in a new Chevy Cobalt. Noticed a few issues with it the next day brought the vehicle back in and they took care of all my problems immediately. Great Dealership... Thanks for my new car.. More

They sold us a bunk car 8500. That causes my daughter serious medical harm. we had only had it a hour when it all started. Never buy a carfrom them. most of them are auction car,rentals or repos. serious medical harm. we had only had it a hour when it all started. Never buy a carfrom them. most of them are auction car,rentals or repos. More

Went to look at a car there and they said it was sold and they had a deposit. Called later that day and asked about the car and they told me all about it failing to tell me on the phone that the car was on h they had a deposit. Called later that day and asked about the car and they told me all about it failing to tell me on the phone that the car was on hold and to come down and look at it. It’s not like pulled in with a junk car either. It was worth money around half that the car I was looking at was. So I did end up going down there a few days later witch they still had the car and there where very rude. I don't see how they even sell a single car the way they act. After reading other reviews I almost fell like they did me a favor by being jerks. More