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J & R Auto Sales

Sioux Falls, SD

not yet
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98 Reviews
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2800 W 12th St

Sioux Falls, SD

57104

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Showing 98 reviews

July 22, 2016

The experience on getting my car was great! I had a very good experience acquiring my car. Thanks Ben for all the help and great service provided! I like my new ride very much, I am very satisf More

by JacksonN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
Jul 25, 2016 -

J & R Auto Sales responded

JacksonN, We are so happy to hear about your awesome experience working with Ben! It is very important for us to make sure that our service is above excellence! Enjoy the new ride and hope to see you again! Team J&R

July 21, 2016

It was a great experience! I gave this a 5 star rating because it was a great experince and i love my car!! The employees were very helpfull and nice. More

by Tayand13
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
Jul 25, 2016 -

J & R Auto Sales responded

Tayand13, We are thrilled to hear that you enjoyed your experience and that everything went great! Enjoy the ride and we hope to see you again! Team J&R

July 19, 2016

Randy's New Hemi Aaron Koehn was very helpful with my purchase. Everyone very friendly great company. Made sure the truck was detailed. Happy we found J&R Auto. More

by HemiRandy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Koehn
Jul 25, 2016 -

J & R Auto Sales responded

HemiRandy, Great to hear that Aaron was so much help and even got your truck cleaned before you took it home! We love hearing all the good comments and that your truck is treating you well! We hope to see you again! Team J&R

July 13, 2016

Good customer service J&R Auto was great to work with, good customer service, I didn't have any hassle, didn't try and screw me around, fair deal on a good car. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 25, 2016 -

J & R Auto Sales responded

Carolyn, It is great to hear that you loved the experience with us, which is what we work so hard to ensure that everyone has. We hope that you are loving your new ride and we hope to see you again! Team J&R

July 11, 2016

Great People I was looking for a new car and told the salesman Brian Smith exactly what I was looking for. he took the time to find the exact vehicle I wanted wit More

by lacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 25, 2016 -

J & R Auto Sales responded

Lacy, It is our pleasure knowing that we were successful in finding exactly what you were looking for! We know that Brian works extremely hard to ensure that he find the perfect vehicle with your wants and needs in mind! Team J&R

May 06, 2016

Great Place, Great People!! sometines it's as simple as great people and service. I read all the views after posting this and was so surprised as had a great experience, simple a More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Jun 27, 2016 -

J & R Auto Sales responded

We are so happy to hear that you had a great experience. We are constantly striving to make the car shopping process a fun and relaxed one. Hope you are enjoying the ride and to see you again!

February 21, 2016

Not a good experience I found this Avalanche online. When I talked to the salesman I asked repeatedly if it had rust. That was my biggest concern. The pictures looked fine More

by Jaulner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Jun 27, 2016 -

J & R Auto Sales responded

Jaulner, We are sorry to hear of your experience with us. We put every effort to make your car shopping experience a happy one. This has been brought up to management and will be an area we work on.

December 23, 2015

Great Customer Service I LOVE this dealership! They were honest, fair and most importantly provided GREAT customer service. My payments are perfect for me and I love my ne More

by Tessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 27, 2016 -

J & R Auto Sales responded

Tessa, Awesome to hear how happy you are! Here at J&R we are dedicated to making happy car owners. We hope you are enjoying the Jeep! Team J&R

December 04, 2015

How can these guys get away with this Bought a SUV 4 months ago, the 2nd day the check engine light came on and called BEN right away and told me it will go away then last week it refused More

by powertrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BEN
Jan 20, 2016 -

J & R Auto Sales responded

J and R Auto Sales deeply regrets the situation that has occurred with your vehicle. We know as a company it truly is our best interest to address our customers concerns, as we did in this situation. We understand that you live 2 hours away, and it is hard to get to one of our service faculties in Sioux Falls. We wanted to reach out to you and let you know that we are here to service your vehicle at anytime concerning these matters. Please contact your sales representative to direct you to the right division of our company. We apologize for any inconvenience that this may have caused and we thank you for your business with J and R Auto Sales.

November 25, 2015

Terrible Bought a $8,000 car. 10 days after engine blew on the interstate. Refused to help. Would not respond to any calls, messages, emails, etc. Refused More

by Bill Bixby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom & Dean
Jan 19, 2016 -

J & R Auto Sales responded

J and R Auto Sales deeply regrets the situation that has occurred on your vehicle. It was in our best interest to reach out and try to work with you in regards to this matter. We did reach out and in doing that we were unsuccessful in coming up with a reasonable solution. It is our number one interest to work with all of our customers in all of the situations that may occur. We do apologize for the inconvenience and we thank you for your business with J and R auto Sales.