J & R Auto Sales

The experience on getting my car was great! I had a very good experience acquiring my car. Thanks Ben for all the help and great service provided! I like my new ride very much, I am very satisf I had a very good experience acquiring my car. Thanks Ben for all the help and great service provided! I like my new ride very much, I am very satisfied with the purchase I made.! More

It was a great experience! I gave this a 5 star rating because it was a great experince and i love my car!! The employees were very helpfull and nice. I gave this a 5 star rating because it was a great experince and i love my car!! The employees were very helpfull and nice. More

Randy's New Hemi Aaron Koehn was very helpful with my purchase. Everyone very friendly great company. Made sure the truck was detailed. Happy we found J&R Auto. Aaron Koehn was very helpful with my purchase. Everyone very friendly great company. Made sure the truck was detailed. Happy we found J&R Auto. More

Good customer service J&R Auto was great to work with, good customer service, I didn't have any hassle, didn't try and screw me around, fair deal on a good car. J&R Auto was great to work with, good customer service, I didn't have any hassle, didn't try and screw me around, fair deal on a good car. More

Great People I was looking for a new car and told the salesman Brian Smith exactly what I was looking for. he took the time to find the exact vehicle I wanted wit I was looking for a new car and told the salesman Brian Smith exactly what I was looking for. he took the time to find the exact vehicle I wanted with all the options and more. Better than buying from a catalog! He and all the people were very nice and understanding of my kiddos (that had to be with me). More

Great Place, Great People!! sometines it's as simple as great people and service. I read all the views after posting this and was so surprised as had a great experience, simple a sometines it's as simple as great people and service. I read all the views after posting this and was so surprised as had a great experience, simple as that. I would definitely recommend them! More

Not a good experience I found this Avalanche online. When I talked to the salesman I asked repeatedly if it had rust. That was my biggest concern. The pictures looked fine I found this Avalanche online. When I talked to the salesman I asked repeatedly if it had rust. That was my biggest concern. The pictures looked fine and he assured me that it didn't have "any more rust than any vehicle that age." I got a ride from my boss from Rapid City because he was going there anyway, but I didn't have a ride back. When I got there I noticed a lot of rust underneath and on the engine. They assured me it was a local trade-in, but I found out later it was from New Jersey. When I was driving home, the check-engine light came on so I went back to the dealership. They reset it and said it was nothing. Within 15 minutes the light came on again. They told me to have it looked at when I got back to Rapid City. It also started leaking antifreeze when I got back to Rapid. The mechanic said it needed a new water pump. J&R decided they would give me $100 toward the $350 repair. Also, I had put $200 down and they took 3 weeks to get it back to me. I feel like they were deceptive and if he had been honest I would not have bought the truck. But since I didn't have a ride back home, I felt like I had to. I should not have put myself in that situation I realize but I just trusted them too much. More

Great Customer Service I LOVE this dealership! They were honest, fair and most importantly provided GREAT customer service. My payments are perfect for me and I love my ne I LOVE this dealership! They were honest, fair and most importantly provided GREAT customer service. My payments are perfect for me and I love my new Jeep! I would highly recommend J and R Auto Sales! More

How can these guys get away with this Bought a SUV 4 months ago, the 2nd day the check engine light came on and called BEN right away and told me it will go away then last week it refused Bought a SUV 4 months ago, the 2nd day the check engine light came on and called BEN right away and told me it will go away then last week it refused to turn over and this entire time the engine light was on. Took it to local mechanic since i live 2 hrs away and he said they engine tranny and radiator was tampered with and it was going to cost us 7000 to fix it. He said that J&R mechanics should have seen it and that we were set up. Have tried to call them and they give us the run around which is complete BS. No wonder you guys have a horrible name and its to bad i didn't read up on this dealership prior. DON"T buy from this place they have junk cars with band aids and the customer will be the ones that get screwed over. More

Terrible Bought a $8,000 car. 10 days after engine blew on the interstate. Refused to help. Would not respond to any calls, messages, emails, etc. Refused Bought a $8,000 car. 10 days after engine blew on the interstate. Refused to help. Would not respond to any calls, messages, emails, etc. Refused to return any calls whatsoever. More