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J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

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Showing 185 reviews

July 12, 2021

Good service given with their friendly staff at JPauley Toyota More

by Jackster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
July 10, 2021

Fast and friendly service. Kerk was the best to help me with my options on my car. Made me love my car even better. He should be recognized for going above and beyond. More

by yourmeme1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Made apt with Kerk to help with my options before getting my car serviced at 5,000 miles. He was exceptional!
July 03, 2021

Great guys, seamless process, awesome customer service, will definitely check with them 1st when we purchase our next Toyota More

by JulsLoftis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Drake Curtis Michlitsch
July 03, 2021

Surprised with the buying experience. Don’t know how it could have been better. Great salesman. Car was extra clean and all options explained well. More

by bef3813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Summers
June 22, 2021

Service is prompt. However, every time my truck is in there it has a vibration issue with the tires/rims. 55-65 MPH. It is never been resolved. Rebalancing the tires doesn't work. Aluminum rims from Toyo More

by bschaffer
Recommend Dealer
Yes
Employees Worked With
Numerous
June 21, 2021

Dishonest, does not take care of you after the sale. If you have a problem after the sale you can NOT count on them for anything at all. I would not recommend them to anyone. More

by Vaughndrum92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Pauley - owner-poor
May 18, 2021

Buying experience was great at the dealership. Was very happy with customer service. Tony, James and Harold provided great customer service. Would recommend this dealership. More

by Uppen Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and James and Harold in finance
April 30, 2021

They got my van in right away even without any appointment and completed the service work quickly. The dealership was very clean and the workers were friendly and helpful. More

by Sienna2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember any name
April 27, 2021

Took vehicle in for oil change but it wasn’t due. They did tire rotation and checked the radio and Bluetooth because my phone keeps dropping calls. He told me there was an update but O was unaware there w More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
April 16, 2021

J Pauley’s Service Dept employees are always friendly, organized and quick. They do a great job. The best service dept I have ever used More

by amykayhale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would sh I could, but I don’t remember their names.
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