J. Pauley Toyota
Fort Smith, AR
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Fast and friendly service. Kerk was the best to help me with my options on my car. Made me love my car even better. He should be recognized for going above and beyond. with my options on my car. Made me love my car even better. He should be recognized for going above and beyond. More
Surprised with the buying experience. Don’t know how it could have been better. Great salesman. Car was extra clean and all options explained well. could have been better. Great salesman. Car was extra clean and all options explained well. More
Service is prompt. However, every time my truck is in there it has a vibration issue with the tires/rims. 55-65 MPH. It is never been resolved. Rebalancing the tires doesn't work. Aluminum rims from Toyo there it has a vibration issue with the tires/rims. 55-65 MPH. It is never been resolved. Rebalancing the tires doesn't work. Aluminum rims from Toyota are know for this. It has done this since it was new. Will it be fixed? More
Dishonest, does not take care of you after the sale. If you have a problem after the sale you can NOT count on them for anything at all. I would not recommend them to anyone. you have a problem after the sale you can NOT count on them for anything at all. I would not recommend them to anyone. More
Buying experience was great at the dealership. Was very happy with customer service. Tony, James and Harold provided great customer service. Would recommend this dealership. happy with customer service. Tony, James and Harold provided great customer service. Would recommend this dealership. More
They got my van in right away even without any appointment and completed the service work quickly. The dealership was very clean and the workers were friendly and helpful. appointment and completed the service work quickly. The dealership was very clean and the workers were friendly and helpful. More
Took vehicle in for oil change but it wasn’t due. They did tire rotation and checked the radio and Bluetooth because my phone keeps dropping calls. He told me there was an update but O was unaware there w did tire rotation and checked the radio and Bluetooth because my phone keeps dropping calls. He told me there was an update but O was unaware there was a fee to update the radio. Within 10 minutes of being on my phone calls were dropping repeatedly again More
J Pauley’s Service Dept employees are always friendly, organized and quick. They do a great job. The best service dept I have ever used organized and quick. They do a great job. The best service dept I have ever used More