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J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

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Showing 185 reviews

November 19, 2021

My husband and I have purchased dozens of cars over the years and have never had such an excellent buying experience as we have had at JPAULEY Toyota! We’ll never buy from any other dealership again. Huge More

by Andrea O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holycross
November 16, 2021

Good clean dealership but had a pretty long wait for express service this time. Always good job. More

by Bobby Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 11, 2021

I went to this location for vehicle service (oil change, etc…). The staff there were fast and effective. However, the staff inside (sales) were not approachable. I am not please with their customer servi More

by joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 20, 2021

Very pleased with the Salesman Karl and how our entire purchased was handled. Very customer oriented. More

by chunx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl, Ming
October 11, 2021

I had a great experience at this dealership! James Summers knows everything about these cars and went above and beyond to make sure I did too. Everyone was very helpful. More

by Martha.Marlow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Summers
Oct 11, 2021 -

Martha.Marlow responded

I had a great experience at this dealership! James Summers knows everything about these cars and went above and beyond to make sure I did too. Everyone was very helpful.

September 27, 2021

Excellent service! Came in for service with no appointment, they worked me in quickly. Very kind and courteous. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Brooks
September 07, 2021

They were always very friendly and patient. The dealership was clean and everyone was very professional. They always called me back when they said they were going to. More

by Brucemedlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Gary
August 02, 2021

Although we did not come to agreement on the value of my trade-in which resulted in a no sale, my experience with J Pauly Toyota was a very good one. I was there on a mission to purchase an FJ Cruiser for More

by Cparsley27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerk
July 31, 2021

J Pauley can be trusted with my Highlander. Trust is the most important component of a relationship . I am thankful I can Trust them completely More

by Ben.f.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
July 27, 2021

Walked in with no appointment to get oil change and tire rotation. Done in less than an hour. Inexpensive and friendly service staff. Perfect experience More

by Fwmsquared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
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