J. Pauley Toyota
Fort Smith, AR
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My husband and I have purchased dozens of cars over the years and have never had such an excellent buying experience as we have had at JPAULEY Toyota! We’ll never buy from any other dealership again. Huge years and have never had such an excellent buying experience as we have had at JPAULEY Toyota! We’ll never buy from any other dealership again. Huge thanks to sales, finance Dept and service Dept too. Since our purchase we’ve been back to service twice to rotate tire and change the oil! They’re fast friendly service Dept scores an A+ More
I went to this location for vehicle service (oil change, etc…). The staff there were fast and effective. However, the staff inside (sales) were not approachable. I am not please with their customer servi etc…). The staff there were fast and effective. However, the staff inside (sales) were not approachable. I am not please with their customer service. Only one lady was kind and friendly to check on me. More
I had a great experience at this dealership! James Summers knows everything about these cars and went above and beyond to make sure I did too. Everyone was very helpful. Summers knows everything about these cars and went above and beyond to make sure I did too. Everyone was very helpful. More
They were always very friendly and patient. The dealership was clean and everyone was very professional. They always called me back when they said they were going to. dealership was clean and everyone was very professional. They always called me back when they said they were going to. More
Although we did not come to agreement on the value of my trade-in which resulted in a no sale, my experience with J Pauly Toyota was a very good one. I was there on a mission to purchase an FJ Cruiser for trade-in which resulted in a no sale, my experience with J Pauly Toyota was a very good one. I was there on a mission to purchase an FJ Cruiser for a up coming YouTube project and converting it into a Search & Rescue/Storm Chaser. Found a perfect one (even though it was still over priced.) but would still fit the budget just that my trade-in there just was valued near as much as other than Toyota dealerships were offering which put the available unit out of reach for me. The sales person Kerk was a absolute awesome person to work with, he was very kind and easy to communicate with and all so friendly. The manager that came out was very nice as well and very transparent and up front with everything. There was no beating around the bush or crazy tactics as I had experiended at other dealerships. I look forward to working with these guys again in the future even though a sale was not made (hence the 4 star instead of 5). I will continue looking for a good FJ for this project. Thank you Kerk and everyone there for the experience. More
Walked in with no appointment to get oil change and tire rotation. Done in less than an hour. Inexpensive and friendly service staff. Perfect experience rotation. Done in less than an hour. Inexpensive and friendly service staff. Perfect experience More