Back

J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

Directions

By Type

Showing 185 reviews

June 08, 2022

Pleasant, quick, nice waiting area! ! I never mind the trip there because it’s always nice and they are very efficient!!! More

by pjsheff
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
May 28, 2022

Your customer service needs improvement and you need to get some more help in there so you can keep your promises to the customers. I am very disappointed and have always brought my car there but I am on t More

by Kathy Hurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Brooks
May 01, 2022

Very happy with my experience with j pauley Toyota service department. They caught a busted shock strut and ordered a repair for me More

by kody.morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
April 28, 2022

I had a good experience. Everybody was very nice. I will be back again soon. More

by canoedav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember their names.
April 27, 2022

I took my car for service. You always have vacuumed my car… not this time. It was very disappointing as we have been customer for 10 years. More

by pinkperennial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not ask his name.
March 06, 2022

Very quick and prompt service. Knowledgeable employees always ready to help you out with your concern. More

by pradipgandhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
February 22, 2022

Quick, fast, and friendly. Easy to do business with and apt time was right on time More

by Tim.ridgeway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
February 03, 2022

Quick to get you in and out but making sure your needs are taken care of. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
November 25, 2021

J Pauley Toyota tries to accommodate their customers in every way possible. Nice friendly people that work in the service dept. Sales rep James is a great guy to deal with. More

by kandishunsucker07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Brooks,Kalee Simmons,Bill King
November 20, 2021

Great service.Helpful with their explanations.Friendly.Please express my gratitude for their excellent help. More

by rnbrown3703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
...
7
...