J. Pauley Toyota

Most amazing car dealer I have dealt with. Ask for Jackie and Curtis. They are incredible and the process went very smoothly. Ask for Jackie and Curtis. They are incredible and the process went very smoothly. More

They have Quick courteous service. Very informative about the service performed. In and out in no time Very informative about the service performed. In and out in no time More

They were really great and very professional. I appreciate them taking care of my nephew and making him feel appreciated. I appreciate them taking care of my nephew and making him feel appreciated. More

Very professional and courteous, great service very efficient process. Excellent facility clean and organized. Waiting room is very comfortable and accommodating efficient process. Excellent facility clean and organized. Waiting room is very comfortable and accommodating More

They took care of all my needs on my car. Polite and courteous when they were helping me. Polite and courteous when they were helping me. More

Very fast and honest service with our purchase. Thank you Adam R and Curtis M! Thank you Adam R and Curtis M! More

Always gives great and speedy service to my 2022 RAV4! have always been able to get in quickly! have always been able to get in quickly! More

Always a great shop to take my Toyota and confident they will take good care of it! will take good care of it! More

It is never my pleasure to do business here! As a matter of fact, from this point forward after 2 Tundra’s and 1 Tacoma being serviced here on and off for 13 years, I won’t be back. I also recom As a matter of fact, from this point forward after 2 Tundra’s and 1 Tacoma being serviced here on and off for 13 years, I won’t be back. I also recommend that others find any other Toyota dealership to go to. I had an appointment today at 930am; 2 hours later my truck was just getting looked at, same excuse as every other time. Today it was “they were behind”. Should a LOF and tire rotation take 3 hours? You clearly know what I think, absolutely not. Unfortunately the service manager who should be accountable for his continued poor performance of this department has been there for 30+ years so I have no hope that anything will change. This is not a one time situation, literally every time I have brought my business to this dealership, I have been disappointed. The ironic thing is that I wasn’t the only person that day to have a poor experience. I was able to listen to customer after customer and their dissatisfaction. Toyota should really take a closer look at the dealership giving their brand a terrible name. More

BEST BUYING EXPERIENCE AGAIN! I’LL ALWAYS GO BACK TO JLAULEY TO DO BUSINESS, LOVE BEING TREATED LIKE FAMILY & THEIR FAIR PRICES & RELIABILITY!! THANK YOU JPAULEY TOYOTA, FT SMITH, I’LL ALWAYS GO BACK TO JLAULEY TO DO BUSINESS, LOVE BEING TREATED LIKE FAMILY & THEIR FAIR PRICES & RELIABILITY!! THANK YOU JPAULEY TOYOTA, FT SMITH, AR. More