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J. Pauley Toyota

Fort Smith, AR

4.1
185 Reviews

6200 S 36th St

Fort Smith, AR

72908

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Showing 185 reviews

April 16, 2021

The staff is friendly and knowledgeable and the service was much quicker than expected. The waiting area is clean and quiet with different sections to sit, read or watch some TV, if you prefer. Thank you t More

by omasam12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole German
February 18, 2021

They always take great care of me! In and out quick routine service. Clean lobby, friendly people! Will continue to take my business there for the staff. More

by jsue74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalee Simmons
December 17, 2020

On 12/16/2020 I went in for an oil change and filter for my Rav4 at J Pauley Toyota in Fort Smith. All issues were addressed. Thank you. I recommend J Pauley Toyota. More

by David S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
December 15, 2020

Wonderful dealership. Made service maintenance appointment, Got in immediately. Rav 4 finished, done in timely manor. Staff helpful and polite. Would recommend them to all. More

by carolynwinsted94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2017 Rav-4 routine maintenance
December 05, 2020

Great experience. We were treated very well and left feeling like we mattered. They found the EXACT VEHICLE my wife was wanting. We would DEFINITELY RECOMMEND J Pauley. More

by Caseyjofraley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Mings
November 22, 2020

Chad was exceptionally helpful.He was polite, Chad was exceptionally helpful. He was polite, knowledgeable and easy to talk with. J Pauly Toyota is lucky to have him as an employee. Thanks More

by Catpat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad, HB
November 13, 2020

Great service. Good people to work with. I would not go anywhere else.every one at the dealership are friendly and polite. Toyota's are awesome. More

by Carolyn Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen sharp
November 02, 2020

They were courteous and were quick to get it done. When done they were very nice to finish up and get me on my way. More

by Owl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
October 27, 2020

We chose to buy mY car here because of good service through years with family. Looked online first came in with what I wanted alreafy picked out. Angela had had already let me look at cars once a year More

by Racheal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Baggs was great to buy my car from originally, no shenanigans and today chad in service dept was great lo
October 24, 2020

J Pauley Toyota Service Department set a quick appointment for my slightly overdue 1st maintenance on my new Highlander even though I was an out of town Er and had not bought from them. It was a w More

by cburns98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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