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J&M Automotive

Naugatuck, CT

4.7
1,803 Reviews

756 New Haven Road

Naugatuck, CT

06770

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1,803 Reviews of J&M Automotive

June 05, 2019

Excellent service I love the honesty by Dave Decarlo, not just a sales men, but he was down to earth friendly. We sat in his office and when he talked to me I felt I k More

by this guy eze55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Decarlo
Jun 11, 2019 -

J&M Automotive responded

Hi! Thank you so much for sharing the experience you had with Dave! Here at J&M we strive to make each and every guest feel as comfortable and welcomed while making such a big purchase. Our team is glad everything was handled in a stress free manner and everything went smoothly. Welcome to the family and we wish you many miles of safe travels in your new-to-you vehicle!

June 05, 2019

Waste of time This company will not try to get you approved but will run your credit. Nice people and building layout but as for a car dealership this is the worst More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Baumhor
May 31, 2019

From start to finish it was a great experience!!! This was the 3rd vehicle purchase we have made from J&M automotive. We keep going back do to the great service, quality of vehicles & most importantly More

by Bobsnewtitan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Vinny Petta
Jun 04, 2019 -

J&M Automotive responded

Hi Bob! Thank you so much for not only purchasing one vehicle from us but three!! Our team is so happy that Vinny and Ken had everything under control and worked stress free and efficiently! We wish you many miles of safe travels and hope to see you in the future! Thank you again for sharing your story and welcome to the family!

May 29, 2019

purchased 2 vehicles in two weeks, a mazda for our son,a jeep for us,everything was quick and easy,good price,good service,good selection, thanks james and team... More

by mxdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCowan, Dannielle Cureton, Ken Federici, Steve Klebart
Jun 04, 2019 -

J&M Automotive responded

Hi! We would like to first thank you for not only purchasing one vehicle with us but two! We are so glad that our team was able to handle everything you needed in a quick and stress free manner. We hope to see you in the future and wish you many miles of safe travels in your jeep and your sons mazda! Welcome to the family!

May 29, 2019

Straight Forward. J&M Automotive set a family business type vibe. They started off very professional and turned very family friendly afterwards. I see how they were abl More

by BMW247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Brad Baumhor, Vinny Petta, Dannielle Cureton
Jun 04, 2019 -

J&M Automotive responded

Hi! I would like to first thank you for your very kind review. Here at J&M we strive to make each and every guest comfortable and happy with whatever is happening in front of them. Between Brad, Vinny, Dannielle and Ken we are so glad that each step was taken care of professionally and efficiently! We very much look forward to seeing you in the future. Safe travels and welcome to the family!

May 29, 2019

Awesome! Loved the experience! Everything went so fast and all my questions were answered completely. The people are very friendly and patient. Great car was p More

by vt19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor, Dannielle Cureton, Rich Grassi
Jun 04, 2019 -

J&M Automotive responded

HI! Thank you so much for sharing your experience! We are so glad that your time here was stress free and fast! We strive to make each guest that walks through our door feel as comfortable as possible! We hope to see you in the future and wish you many miles of safe travels! Welcome to the family!

May 27, 2019

Quick, easy and fast. Best car buying experience we ever had. Sue was a pleasure to work with. Everything was done quick, easy and fast . No pressure. Would recommend this More

by divergeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Janelli
Jun 04, 2019 -

J&M Automotive responded

Hello! Thank you so much for sharing your experience! Our team is so glad that Sue was able to help you with everything needed! Here at J&M we strive to make each guest feel as comfortable and free of stress as possible! Thank you again for your reccomendation and we wish you many miles of safe travels! Welcome to the family!

May 26, 2019

I sold myself on a truck in their truck lot. This is an early review. I just purchased truck and have a long way to go with it. So far, the vehicle was purchased by J&M as a clean truck with low More

by ArthurJr78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grassi, Ken Federici
Jun 04, 2019 -

J&M Automotive responded

Hi Arthur! Thank you so much for sharing your experience! Our team is so glad Rich was able to find you a truck that you loved and worked for you! We hope to see you in the future and wish you many miles of safe travels in your truck! Thank you again for sharing your story and welcome to the family!

May 25, 2019

J and m auto Bought a 2015 legacy from j and m on 5/25/2019. Couldn’t get to the dealer during the week because of my work schedule and Brad B the sales manager wa More

by MarcC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor, Dannielle Cureton, Ken Federici
Jun 04, 2019 -

J&M Automotive responded

Hi Marc! We are so glad to hear about your awesome experience you had with us! Between Brad, Ken and Dannielle our team is more than happy you found what you need as stress free as possible! Thank you again for sharing your story and the reccomendation you kindly gave us! Safe travels in your new to you Legacy! Welcome to the family!

May 21, 2019

They are great at what they do! I gave 5/5 because they made buying a new car easy! They communicated to me what i needed to do, what they can do to help, and I could tell that they More

by DevonK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grassi, Ken Federici
May 25, 2019 -

J&M Automotive responded

Hi Devon! Our team is glad to hear that Ken and Rich made your experience here stress free! Thank you for sharing your experience and we wish you many miles of safe travels! Welcome to the family!

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