
J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Richie and Danielle plus all of J&M so amazing! Decided to treat myself to my first car purchase for my 30th birthday. I have never personally bought a car before and was definitely searching for a Decided to treat myself to my first car purchase for my 30th birthday. I have never personally bought a car before and was definitely searching for a dealership that wasn't going to jerk me around. I had stopped at about 6 other places and left feeling like I was a big old money sign and didn't feel like being treated like that. At j&m they treated me with respect, explained things to me carefully, answered questions two or three times before I understood the process. They were patient and didn't "low ball" me like other places. Richie made me feel no pressure and he really cared for my wellbeing in the end. Which is all I wanted. I ended up in a Lincoln mkc for exactly the price I wanted... the car has features that I didn't know where possible. It rides beautifully. I couldn't be any happier. Danielle in the finance department also made me feel at ease. It was a great experience and I recomend these guys hands down! Thank you all at j&m!!! More
What a fantastic adventure here. Buying a car is an experience that begins with some uncertainty, a bunch of research and a lot of decisions and indecisions. Frankly I would rather a Buying a car is an experience that begins with some uncertainty, a bunch of research and a lot of decisions and indecisions. Frankly I would rather a root canal. Working with Brad and George was a lot of fun, I'm a joker and of course, just as anyone, looking for a good deal. Going in for the purchase I knew what I wanted and around what I can pay without a loan. Of course even at the best price I found around the web for this model, Why not put dinner back in my pocket or maybe a small trip? I knew the margins for this vehicle used was in the 2-4k range but this was a tough one, very close to book. Let's face it we all have to eat. Nevertheless Brad and George gave the invoice a tight trim. Not too shabby for a vehicle 8 years old in 9.2/10 condition I honestly expected a full outright "No Can Do" Conveyance fees : I just cringe, But.. upon delivery of my vehicle I was surprised to see 4 brand new tires, a complete Brake job, and get this...New rotors up front! I was floored! I inspected this car and I would not even consider replacing these. I guess anyone reading this is lucky not to buy a car from me! Overall my experience was probably the best I've had buying a car and keep in mind I love to be a wiseguy. George, Brad I would like again to extend my thanks and appreciation for everything and making this a great experience. See you soon for a Winter Machine and George I may even just bring the Ex along for the ride! More
Excellent service I love the honesty by Dave Decarlo, not just a sales men, but he was down to earth friendly. We sat in his office and when he talked to me I felt I k I love the honesty by Dave Decarlo, not just a sales men, but he was down to earth friendly. We sat in his office and when he talked to me I felt I knew him personally. More
Waste of time This company will not try to get you approved but will run your credit. Nice people and building layout but as for a car dealership this is the worst This company will not try to get you approved but will run your credit. Nice people and building layout but as for a car dealership this is the worst place to try to finance from that I have experienced yet. watch out More
From start to finish it was a great experience!!! This was the 3rd vehicle purchase we have made from J&M automotive. We keep going back do to the great service, quality of vehicles & most importantly This was the 3rd vehicle purchase we have made from J&M automotive. We keep going back do to the great service, quality of vehicles & most importantly the staff in it’s entirety. We would recommend this dealership to friends and family with no hesitation. Vinny Petta was our salesmen for this purchase, he was knowledgeable, personable & professional without being pushy!! Also Ken Nelson was a hoot who knows his business!! Thank you all it was a pleasure doing business with J&M!!! More
purchased 2 vehicles in two weeks, a mazda for our son,a jeep for us,everything was quick and easy,good price,good service,good selection, thanks james and team... in two weeks, a mazda for our son,a jeep for us,everything was quick and easy,good price,good service,good selection, thanks james and team... More
Straight Forward. J&M Automotive set a family business type vibe. They started off very professional and turned very family friendly afterwards. I see how they were abl J&M Automotive set a family business type vibe. They started off very professional and turned very family friendly afterwards. I see how they were able to pull a "Michael Jordan" with the massive 3x peat of "Dealer of the Year" dating back from 2017-2019. Also, from the jump they were very straight forward about everything. They want to make sure you like the car and have a full understanding on what you are paying for. They are open to work with you at your convenience, "Whatever works for you." type deal. These sales reps are very very busy from when they clock in till they clock out. They are there to work and not "Fiddle with their thumbs." So i respect them because of that. Everyone has a job to do at the end of the day, and they do it very well. They really want to make sure you are satisfied with the car you are considering on buying. Yes Sales Rep's do try to sell you a car, but they want to make sure you are happy with the BIG decision you are about to make. From my total experience i would say they are a Great Used Car Dealership. More
Awesome! Loved the experience! Everything went so fast and all my questions were answered completely. The people are very friendly and patient. Great car was p Loved the experience! Everything went so fast and all my questions were answered completely. The people are very friendly and patient. Great car was purchased! More
Quick, easy and fast. Best car buying experience we ever had. Sue was a pleasure to work with. Everything was done quick, easy and fast . No pressure. Would recommend this Best car buying experience we ever had. Sue was a pleasure to work with. Everything was done quick, easy and fast . No pressure. Would recommend this dealership with out question. More
I sold myself on a truck in their truck lot. This is an early review. I just purchased truck and have a long way to go with it. So far, the vehicle was purchased by J&M as a clean truck with low This is an early review. I just purchased truck and have a long way to go with it. So far, the vehicle was purchased by J&M as a clean truck with low miles, for a diesel. The 2016 Dodge Ram 1500 has a fully documented history, and “like new” appearance. I thank Rich Grassi, a salesperson, for politely handling my questions about truck and the comparison pricing of nearby dealerships. Rich went so far as to look up on the computer at the dealership the alternative similar model trucks that I could go and take a look at other Rich went so far as to look up on the computer at the dealership the alternative similar model trucks that I could go and take a look at other dealerships. Hey, they sold me on a warranty for two years, however, on a solid truck. I am satisfied. I will see them when it comes to service, and be happy to comment on my experience , furthermore, then and there. Thanks to J&M Automotive team, Arthur Jr More