
J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Great People, No pressure sales tactics. I could tell this dealership was different from the second I got there. I was able to walk around the lot and look at a few different cars without any I could tell this dealership was different from the second I got there. I was able to walk around the lot and look at a few different cars without anyone up my xxx pressuring me into a test drive. When I was ready to take a few cars for a drive, I went inside, met with a salesperson (Dave) , and was on the road within 10 minutes. During the test drive, Dave just sat and answered questions. He didnt ask me 50x if this was the car for me or if I wanted to apply for financing or anything. He left everything up to me to bring up. This is all very important to me. I absolutely hate being pressured into things. It always makes me feel rushed and uncomfortable. A++ experience all around. More
very courteous and friendly sales and service staff They have a great inventory, all very clean and new. Knowledgeable and courteous staff. Quick service. Very pleased with my purchase and I will return They have a great inventory, all very clean and new. Knowledgeable and courteous staff. Quick service. Very pleased with my purchase and I will return should I like to purchase another vehicle. I've heard good things from other references. More
Sales Bill and Dannielle were awesome. The knowledge and expertise was refreshing. Bill was in constant contact and explain the whole process. This dealer Bill and Dannielle were awesome. The knowledge and expertise was refreshing. Bill was in constant contact and explain the whole process. This dealership has friendly staff and the manager was always visibly and connected with every customer. More
Awesome experience! The people working here are great & very friendly! Came in to find a used car, test drove, and purchased the car. The process was so easy & quick! T The people working here are great & very friendly! Came in to find a used car, test drove, and purchased the car. The process was so easy & quick! They really go out of their way to make sure their customers are comfortable with the purchase they are making. I would absolutely purchase another car here. More
Awesome Dealership Great customer service! Rich and Dannielle exceed my expectations. Will recommend to family and friends! Answered all my question in a quick and timel Great customer service! Rich and Dannielle exceed my expectations. Will recommend to family and friends! Answered all my question in a quick and timely manner. More
Won’t buy anywhere else Third vehicle I have purchased from them. Every experience I’ve had here has been pleasant to say the least. All staff I’ve worked with have been poli Third vehicle I have purchased from them. Every experience I’ve had here has been pleasant to say the least. All staff I’ve worked with have been polite, courteous and knowledgeable. More
Car shopping The dealership has a wonderful selection of cars & the employees made the entire process enjoyable. made the entire process very easy. Many thanks to The dealership has a wonderful selection of cars & the employees made the entire process enjoyable. made the entire process very easy. Many thanks to Vinny, Luis, Ken, & Danielle.. More
Returning Customer Just picked up a 2016 Ford Taurus SEL, which will make it my fifth car purchased from J&M! This is due to the quality of service and vehicles, and wil Just picked up a 2016 Ford Taurus SEL, which will make it my fifth car purchased from J&M! This is due to the quality of service and vehicles, and will continue to carry out any future vehicle purchases through them. Their vehicles last! I reached out to Brad as he helped me last time with a vehicle, he remembered me by name, and even though he was in vacation he still dedicated some of his time to help get me in touch with Rich, who was extremely helpful and courteous. He even noticed an issue before i did and got it fixed right away! Most salesmen from "other dealerships" try to hide stuff. He stayed im constant contact throughout the entire process. No pressure sales, and are very knowledgeable about all their vehicles. Ken from finance is an expert at what he does. Very relaxed dealership, no cockiness, no pressure, no looking down on anyone and they are 100% honest. They run it confidently and ensure 100% customer satisfaction. We will eventually be in the market for a minivan within the next year.or so, and will definitely be getting it from J&M. More
Easy to work with I love the no haggle policy. I was able to find an affordable used vehicle in my price range. Everyone that I encountered at the dealership was helpfu I love the no haggle policy. I was able to find an affordable used vehicle in my price range. Everyone that I encountered at the dealership was helpful and easy to work with. More
Stress free and relaxing Vinny and Danielle were excellent in helping me find the right car. They explained everything crystal clear and I was very happy when I left the deale Vinny and Danielle were excellent in helping me find the right car. They explained everything crystal clear and I was very happy when I left the dealer. Great atmosphere with great staff. More