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J&M Automotive

Naugatuck, CT

4.7
1,803 Reviews

756 New Haven Road

Naugatuck, CT

06770

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1,803 Reviews of J&M Automotive

April 19, 2017

Above & Beyond Excellent Experience!!!! From my initial viewing of the well-developed J & M website to the time I drove off the lot in my new car, my experience was nothing less than excepti More

by Kathy Pangrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Seth Brown
Apr 20, 2017 -

J&M Automotive responded

We are pleased to hear your experience was exceptional from start to finish, Kathy. It does not surprise us that Seth went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your kind words. All of us await your return. Please let us know how we may be able to help next! Kind regards, The J&M Automotive Sales and Service Team

April 19, 2017

tremendous car buying experience I started my car searching on line and found that J&M had a very large selection of nice affordable autos. I went there and met Sue who was very frien More

by chukie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Sue Janelli
Apr 20, 2017 -

J&M Automotive responded

Thank you for writing about your visit with us! We’re happy to hear that Sue and Ken were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us if you have any questions or concerns. Kind regards, The J&M Automotive Sales and Service Team

April 19, 2017

Very easy and smooth I found this truck online. When I got to their dealership the salesman was prompt. Ray answered all my questions and was very helpful. When I had brou More

by C.Reeve
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ray Demers
Apr 20, 2017 -

J&M Automotive responded

Thank you so much for sharing your feedback with us. We are so glad to hear that Ray helped to make your car buying experience smooth and easy. Congratulations on your new purchase. Please let us know if you ever have any questions, and we would be happy to help. Kind regards, The J&M Automotive Sales and Service Team

April 16, 2017

Great cars and even better sales people!! J&M was highly recommended to me and I would defiantly recommend it to others! Ray helped me to find the perfect first car and made the whole process More

by maggie.desantis19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Ray Demers
Apr 18, 2017 -

J&M Automotive responded

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Apr 18, 2017 -

J&M Automotive responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ray went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your kind words. All of us at J&M Automotive Sales and Service await your return. All the best, The J&M Automotive Sales and Service Team

April 15, 2017

Excellent Service Dave was extremely knowledgeable and helpful in helping me choose my first car! Couldn't be more pleased with his help and expertise. Dave made this e More

by KABOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Dave Decarlo
Apr 18, 2017 -

J&M Automotive responded

On behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team. Dave is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. All the best, The J&M Automotive Sales and Service Team

April 14, 2017

Great!!! I went in with a mind set that this is going to a chore. I was pleasantly surprised when I drove my car off the lot less than 2 hours later. Louis was More

by cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Apr 18, 2017 -

J&M Automotive responded

We are truly grateful to hear that Louis provided you the easiest and best car buying experience ever, Cheryl! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, The J&M Automotive Sales and Service Team

April 14, 2017

One stop everything I started my window shopping on line. Did the back and forth with Kyle on line by email. Walked in to a pleasant greeting from Jennifer who has me sha More

by Anilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Jennifer , Steve Groppi, Seth Brown
Apr 18, 2017 -

J&M Automotive responded

Thank you for recognizing your experience at J&M Automotive Sales and Service. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We will be sure to pass along your kind words to Kyle and the rest of the team and we look forward to seeing you again. All the best, The J&M Automotive Sales and Service Team

April 13, 2017

Excellent experience i had bought several used cars in the past, this has been by far the best experience i had, my sales guy Vinny was the bomb i went in and told him wha More

by Nicole Cordero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Vinny Petta
Apr 14, 2017 -

J&M Automotive responded

Nicole, we really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Vinny and Ken provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The J&M Automotive Sales and Service Team

April 13, 2017

Great car buying experience! this was by far the best and easiest car buying experience I have had yet! Ray was great! He was honest and very knowledgeable. All of the staff were More

by victoriascirocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Ray Demers
Apr 14, 2017 -

J&M Automotive responded

We are truly grateful to hear that we provided you the best and easiest car buying experience ever! Thank you so much. We'll pass the kind words along to Ray, and we hope to see you again in the future. Best, The J&M Automotive Sales and Service Team

April 12, 2017

Great experience and service! Looked around for a while for a truck at many places, found a few but could never get approved for a loan; these guys in finance here managed to get m More

by harleydude20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Steve Groppi, Ray Demers
Apr 14, 2017 -

J&M Automotive responded

Thank you for your wonderful feedback. At J&M Automotive Sales and Service, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your Chevy 2500HD Duramax. Best, The J&M Automotive Sales and Service Team

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