J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Great Service at a Great Price J&m is an amazing dealership without the pressure of purchasing the car. They go out of there way to make sure your 100% satisfied with the purchase o J&m is an amazing dealership without the pressure of purchasing the car. They go out of there way to make sure your 100% satisfied with the purchase of your vehicle. More
J&M Automotive Make It Happen! I visited J&M Automotive unsure that I would be able to finance a used car. Vinny, Ken, and Rich treated me with courtesy, professionalism, and respe I visited J&M Automotive unsure that I would be able to finance a used car. Vinny, Ken, and Rich treated me with courtesy, professionalism, and respect. I was able to purchase a wonderful Jeep Liberty even though my chances seemed dim. I recommend J7M highly to anyone looking to buy a car from a fair and honest dealership that works hard to deliver what you want. More
Great Customer Service I had an awesome experience working with Luis. He helped me so much. The process was very easy and simple , would really recommend stopping by! Every I had an awesome experience working with Luis. He helped me so much. The process was very easy and simple , would really recommend stopping by! Every one was polite and welcoming. More
Great Experience! I stopped into J&M on my search for a used vehicle. I left with the exact vehicle I was looking for and very happy. I was introduced Dave Decarlio. Fr I stopped into J&M on my search for a used vehicle. I left with the exact vehicle I was looking for and very happy. I was introduced Dave Decarlio. From the beginning was very helpful and honest. I had a great car buying experience here! I would recommend J&M to anyone, for a great car buying experience. More
Excellent dealership After spinning my car on the highway in the snow, I went in search of AWD. I wanted a wagon, which cut down my choices, but J&M had an Audi A4 Avant t After spinning my car on the highway in the snow, I went in search of AWD. I wanted a wagon, which cut down my choices, but J&M had an Audi A4 Avant that fit my criteria. I emailed them and set up a time to come in. After about an hour drive, I arrive to find the A4 was already out front and on, waiting for me to test drive it. A few minutes in the car sold me. Rich was super friendly, knowledgeable, and fast at getting my info entered. He was upfront about everything and I never felt pressured at all. All told, I was out of there in an hour tops. The car was ready a few days later. They had put the car through a thorough inspection to ensure it was completely good to go. I went in for the paperwork, and it was done in a flash. They offered a warranty, but didn't pressure me when I decided to decline it. In about 30 minutes I had traded in my old car and was the proud owner of the Audi. Since my car is going to be registered out of state, I just have to go back for the plates once they arrive. One minor thing with the car cropped up. The rear wiper sprayer didn't work. So I emailed Rich, and just like that, he replied that when I go in for the plates, he'd get it taken care of. Cannot recommend J&M enough. More
Friendly, Knowledgable and Easy-going I always read reviews but rarely leave any. After working with Rich Grassi I felt compelled to leave a review because it was such a pleasant, easy-goi I always read reviews but rarely leave any. After working with Rich Grassi I felt compelled to leave a review because it was such a pleasant, easy-going experience. Rich was really knowledgeable about the car my wife and I liked, he was extremely helpful throughout the entire process and most importantly for us he was really easy-going and allowed us to go at our own pace early on during the decision-making process. No one likes a hard sell so it was such a nice experience to have Rich as an advisor. Once we decided to move forward with the car Rich and Ken were awesome in helping to secure the financing that was the best for our current situation. They presented us with our options and we moved forward and the process was great! We love the car and will definitely be back to J&M in the future. More
Straightforward & Friendly Luis was easygoing, honest, and very helpful with any questions we had. At no point did we feel hard pressed about any decisions we made. The entire p Luis was easygoing, honest, and very helpful with any questions we had. At no point did we feel hard pressed about any decisions we made. The entire process was simple and transparent, which eased a lot of the pressure that usually comes with buying a car. The car itself was diligently cared for and J&M was very flexible about when we could pick it up. Would highly recommend. More
Excellent Teamwork! Everyone works together to provide wonderful customer service! A quick response to our email on a Saturday evening started the process of purchasing o Everyone works together to provide wonderful customer service! A quick response to our email on a Saturday evening started the process of purchasing our car. Highly recommend this dealership. More
Amazing Service This is our 2nd car purchase from J&M Automotive and we couldn't be happier! Everyone was thoughtful, informative and friendly. I like that there wa This is our 2nd car purchase from J&M Automotive and we couldn't be happier! Everyone was thoughtful, informative and friendly. I like that there was no pressure or salesman chasing me around the lot! The entire process was quick and easy and their flexibility with pick up made the entire process quick and painless! I would HIGHLY recommend J&M Automotive to anyone looking to purchase a quality used car at a great price! More
Friendly, knowledgeable, low pressure Rich was a pleasure to do business with. There were no high pressure pitches, sales gimmicks, or any other BS you typically have to deal with at a use Rich was a pleasure to do business with. There were no high pressure pitches, sales gimmicks, or any other BS you typically have to deal with at a used car dealership. Will return and send friends as well. Thank you! More