Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J&M Automotive
Naugatuck, CT
1,803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,803 Reviews of J&M Automotive
March 27, 2018
2013 Crosstrek Very helpful in helping me purchase my cross trek. The car is clean and in great shape with brand new mud mats. Very helpful and patient staff! Very helpful in helping me purchase my cross trek. The car is clean and in great shape with brand new mud mats. Very helpful and patient staff! More
by Kerricav132
Employees Worked With
Ken Nelson, Seth Brown, Rich Grassi
March 26, 2018
Best Customer Service Ever! I have never been so pleased in a dealership! The time they took with my daughter to find her the perfect car for her first car was outstanding. This I have never been so pleased in a dealership! The time they took with my daughter to find her the perfect car for her first car was outstanding. This is one dealership that all my friends and family will be using from here out. More
by Dj
Employees Worked With
Steve Groppi, Seth Brown, Paul Pinto
March 26, 2018
Amazing customer service and experience Steve m was a pleasure to work with. He was non pressuring and made us feel at ease. He was very polite and very knowledgeable about questions we woul Steve m was a pleasure to work with. He was non pressuring and made us feel at ease. He was very polite and very knowledgeable about questions we would ask him. I would h highly recommend steve m to anyone looking to purchase a car from this establishment! More
by LOVE0508
Employees Worked With
Steve Magura
March 26, 2018
Fantastic Dealership Being a single mother, of three kids, car shopping can be very difficult... My girlfriend recommended J&M Automotive because the employees were friend Being a single mother, of three kids, car shopping can be very difficult... My girlfriend recommended J&M Automotive because the employees were friendly. I decided to bring all three kids with me. Thankfully the receptionist, Dannielle, was very friendly to my kids. I thankfully found a car that meets each standard so I can accomadate all that goes against me. More
by Sweetcupcake124
Employees Worked With
Ashley McCowan, Ken Nelson, Brad Baumhor, Luis Rodriguez, Dannielle Cureton, Seth Brown, Fred Blum
March 26, 2018
These guys made it easy to find the right vehicle. I was in the market for a newer pickup truck but wasn't sure whether I wanted a full size or a midsize. I went on the website and got the specs for 7 I was in the market for a newer pickup truck but wasn't sure whether I wanted a full size or a midsize. I went on the website and got the specs for 7 trucks ranging in size and age, the oldest being 2010 and the newest 2016. I sent an email from a link on the website re: a specific truck and was answered almost immediately by Seth. I set up an appointment and when my wife and I showed up, we waited a few minutes in a comfortable waiting room. We met Seth and were introduced to Steve Magura, who answered all our questions and had us drive 4 vehicles. We decided on a 2016 Nissan Frontier crew cab. I made the appointment to pick up the truck in a couple of days, but my wife reminded me that she would be out of town that day. Steve said he would pick me up at my house and bring me to the dealership, and so he did. He also got back to me to confirm that he got my insurance card fax and the time he would pick me up. When we got to the dealership, I was met my Steve, who did all my paperwork and got me out and on the road in about 20 minutes. All in all, a great experience. I appreciate the fact that these guys get back to you in a timely manner and do what they say they are going to do. That is a pretty rare thing these days. More
by Chewbacca
Employees Worked With
Steve Groppi, Steve Magura, Seth Brown
March 25, 2018
Steve Magura did a great job taking care of everything! I was very satisfied with the overall performance of the salesman Steve and he did a great job answering all questions and working with me to get the I was very satisfied with the overall performance of the salesman Steve and he did a great job answering all questions and working with me to get the car financed and purchased and have nothing bad to say and would recommend him and the dealership to anyone looking for a vehicle. Great service gets great results and Steve definitely did a great job! More
by mikef
Employees Worked With
Steve Magura
March 25, 2018
Steve Magura did a great job taking care of everything! My experience from when I walked in the door to when I drove my truck off the lot was exceptional Steve my salesman was a great guy and did a great jo My experience from when I walked in the door to when I drove my truck off the lot was exceptional Steve my salesman was a great guy and did a great job taking care of me and helping me get the truck financed and me behind the wheel I do not have one bad thing to say about him or the dealership, great work brings great results and Steve did a great job! More
by mikef
Employees Worked With
Steve Magura
March 24, 2018
More than what I’ve expected. I must say Sue and Steve G. are truly amazing at what they do. Their all about finding you, your best match. Outstanding service I received. I must say Sue and Steve G. are truly amazing at what they do. Their all about finding you, your best match. Outstanding service I received. More
by Tanialee
Employees Worked With
Steve Groppi, Sue Janelli
March 24, 2018
Easy and Polite Sue was very polite and helpful while i was selecting a new car for myself. The process was quick and easy and I'm very happy with my new vehicle! Sue was very polite and helpful while i was selecting a new car for myself. The process was quick and easy and I'm very happy with my new vehicle! More
by Terrence Sullivan
Employees Worked With
Sue Janelli
March 23, 2018
Great car buying experience!!! The service at J & M Auto is amazing! Sue was right there to answer any questions I had and went out of her way to make sure everything went smoothly The service at J & M Auto is amazing! Sue was right there to answer any questions I had and went out of her way to make sure everything went smoothly during the process. I will be recommending The dealership and Sue to all of my friends and family looking to buy a used car. More
by Megan
Employees Worked With
Sue Janelli
