J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
I Purchased a car from Ken in sales. . He is very professional and a great person to do business with.when you go to J&M ask to see Ken Federici. Seth Brown is a great manager. . He is very professional and a great person to do business with.when you go to J&M ask to see Ken Federici. Seth Brown is a great manager. More
a breath of fresh air J&M auto was the perfect place for me to purchase my new car. When I first called, I spoke with Seth who was very friendly and welcoming. He got back J&M auto was the perfect place for me to purchase my new car. When I first called, I spoke with Seth who was very friendly and welcoming. He got back to me in about 2 minutes with the details about the vehicle I inquired about and was very friendly when I went to the dealership later in the day. Dave was my sales rep and he was wonderful. He was helpful with getting me a loan within my budget, and updated me on when my car would be ready for pickup. The day of my pickup, I had some issues with my insurance company and Dave was extremely patient with me and helped me get new auto insurance for my car so I could drive away that same day without any issues. He was upfront about everything, and Dannielle was also very friendly and helpful with the paperwork process. This dealership was a breath of fresh air - no hassling, no sneakiness, and it was the first car dealership I actually felt like they had my best interest and listened to what I wanted. Thank you J&M for getting me into my beautiful VW Tiguan - I love it!! More
10/10 Rich is an awesome guy and even better dealer. Welcomes you and makes you feel comfortable. Never pushed or steered me in the wrong direction. One tim Rich is an awesome guy and even better dealer. Welcomes you and makes you feel comfortable. Never pushed or steered me in the wrong direction. One time for Rich! More
Fantastic experience!!! My family and some friends recommended to go to J&M after I totaled my car and I couldn’t be happier with my decision! I worked with Rich and he was a My family and some friends recommended to go to J&M after I totaled my car and I couldn’t be happier with my decision! I worked with Rich and he was an absolute delight. No pressuring, no haggling and I got a great price! Everyone is super friendly and it’s a clean welcoming environment. I highly recommend everyone to go check them out. More
Best dealership around Going to keep this brief: J&M has a great selection of used vehicles, great prices and the sheer transparency of the staff is definitely a rarity. Que Going to keep this brief: J&M has a great selection of used vehicles, great prices and the sheer transparency of the staff is definitely a rarity. Questions are encouraged, there's never any pressure and they will really take their time to explain everything in an understandable and thorough fashion. Definitely where I'm going for my next car. More
A Trustworthy Auto Dealership and Sales Representative Detailed, informative website. Excellent photographic representations of vehicle. Carfax report on site. Sales Representative, Sue Janelli, was inform Detailed, informative website. Excellent photographic representations of vehicle. Carfax report on site. Sales Representative, Sue Janelli, was informed, forthcoming, patient and thoroughly helpful throughout the transaction. She inspired trust and confidence. A true professional. The dealer's cooperation in having our mechanic inspect the vehicle could not have been better. The vehicle was delivered in as new condition. One of the most positive experiences we have ever had in purchasing something much less an automoble. Would not hesitate to recommend Sue and J&M Automotive based on our experience. More
Best first experience at a dealer! This dealership was great! Sue was amazing she helped us find the perfect car to fit what we were looking for at a price we could afford; the process This dealership was great! Sue was amazing she helped us find the perfect car to fit what we were looking for at a price we could afford; the process was super simple and changed my whole mindset on financing a car! Would recommend this dealership to anyone looking for a new or used car. More
Good selection of used vehicles Liked being able to view a wide selection of cars in one place. Pricing was a bit high over what book values are, but all in all, not too bad. They Liked being able to view a wide selection of cars in one place. Pricing was a bit high over what book values are, but all in all, not too bad. They performed requested repairs prior to pick up; however, was disappointed that the car was not detailed thoroughly. Interior was still dirty, and car was not waxed or buffed, but only washed - and not well, at that. Rims were still dirty. Overall, though, I would buy from them again. More
Charismatic and Pleasant Staff I greatly enjoyed my experience with this dealer. Ray and the rest of staff were all very wrlcoming and informative. If/when I ever need to buy anothe I greatly enjoyed my experience with this dealer. Ray and the rest of staff were all very wrlcoming and informative. If/when I ever need to buy another car, I'll be coming back! More
Best dealership and saleman I worked with Brad and not only was he patient and sincere he listened to my concerns and really was there to help. I needed a car and had already bee I worked with Brad and not only was he patient and sincere he listened to my concerns and really was there to help. I needed a car and had already been to 12 dealerships in the past 2 days I test drove and spoke with lots of saleman and felt like I was being screwed over at each and every one of them . I walked in to J and M after test driving a car 2 months earlier and Brad welcomed me back and listened to what I wanted I test drove my last car that day and was in and out in 30 min with financing an approval and a date to get the car. I am so very happy with my car the service and the whole experience. I hate car shopping I was forced into it and Brad made the whole experience so much better. I have already recommended him to several people and thus is where I will by my next car!!!! Thank you Brad and all the J and M staff. More