Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,806 reviews
May 11, 2021
Mark was very pleasant to work with and very accommodating. He answered all of my questions and kept me updated throughout the whole process. He took care of any concerns that I had and made s accommodating. He answered all of my questions and kept me updated throughout the whole process. He took care of any concerns that I had and made sure the new vehicle was thoroughly gone through. I'd recommend him and J & M to anyone. Thanks guys! More
by SteveJ
Employees Worked With
Sue Janelli, Mark Garbatini
May 07, 2021
Smooth process from sale to pickup. Steve was knowledgeable and was able to find the perfect car for us. This is the second car we have purchased from J&M. Highly recommend! knowledgeable and was able to find the perfect car for us. This is the second car we have purchased from J&M. Highly recommend! More
by AngieB
Employees Worked With
Steve Groppi, Brad Baumhor
May 07, 2021
Super please with this dealership. Very profession and super welcoming I definitely recommend. They will also work with you on getting the best deal available. super welcoming I definitely recommend. They will also work with you on getting the best deal available. More
by benny21092
Employees Worked With
Michael Conlon
April 30, 2021
Norbert was a huge help in making the buying process nice and easy. Pleasure to work with! Was our 3rd car from J&M and would come back for a 4th in the future! and easy. Pleasure to work with! Was our 3rd car from J&M and would come back for a 4th in the future! More
by Kgagnon0695
Employees Worked With
Rich Grassi, Norbert Rivera
April 30, 2021
Had an amazing experience at J&M auto. They were easy to communicate with and did whatever they could to accommodate my needs. Steve Groppi helped me find the perfect car and let me test drive any other car communicate with and did whatever they could to accommodate my needs. Steve Groppi helped me find the perfect car and let me test drive any other cars I wanted. Highly recommend!!!! Super clean and profession! More
by nikkimarkiewicz
Employees Worked With
Steve Groppi, Rich Grassi
April 30, 2021
The salesman who took care of us was super friendly and extremely helpful in getting us what we wanted. The dealership is very nice, clean and well kept. Everyone here is great. I’d definitely buy from the extremely helpful in getting us what we wanted. The dealership is very nice, clean and well kept. Everyone here is great. I’d definitely buy from them again. More
by endyayala430
Employees Worked With
Steve Groppi, Rich Grassi
April 26, 2021
Steve was great he got me the car I wanted no hassle great price great coverage and was friendly my car was picked up looking brand new showroom clean great price great coverage and was friendly my car was picked up looking brand new showroom clean More
by toninijesse83
Employees Worked With
Steve Klebart
April 26, 2021
Excellent customer service and financing options. Steve K. followed up in a timely manner and the purchase was seamless. Would definitely buy here next time. K. followed up in a timely manner and the purchase was seamless. Would definitely buy here next time. More
by Smithe0205
Employees Worked With
Steve Klebart
April 17, 2021
Great job dealing with me. So nice ken and danielle really made me feel like I was in safe hands and I will have a safe car to drive really made me feel like I was in safe hands and I will have a safe car to drive More
by siavonlsilva
Employees Worked With
James McCowan, Brad Baumhor, Dannielle Cureton, Ken Federici
April 17, 2021
Fast friendly and so helpful would definitely come back to work with Ken and the rest of the what feels like family keep up the good work to work with Ken and the rest of the what feels like family keep up the good work More
by danieldestefano92
Employees Worked With
Dannielle Cureton, Ken Federici
