J.D. Byrider - North Charleston

Great car dealer ship!!! They take care of you right!!!!!! right!!!!!! More

The best car buying experience that I've ever had!! Sha Sha specifically and the rest of the staff was very professional, thorough and very knowledgeable about what they do!! They take the stress out of th Sha specifically and the rest of the staff was very professional, thorough and very knowledgeable about what they do!! They take the stress out of the car buying experience so I would highly recommend JD Byrider!! More

Rob Cook was a wonderful salesman. Would recommend everyone to go visit JD Byrider to get a great car and deal. Real low down payment to drive away. everyone to go visit JD Byrider to get a great car and deal. Real low down payment to drive away. More

I bought a car from them about a year ago. I've had to do repairs several times, on the brakes and engine, as well as get a new battery and tires. I get that it's a used car, however it seemed excessive to m repairs several times, on the brakes and engine, as well as get a new battery and tires. I get that it's a used car, however it seemed excessive to me within 1yr. So much for "reliable" vehicles. They have their own service department that offers repairs for "cheaper". It's by appointment, but good luck getting a hold of someone. I've called numerous times in one day and was unable to talked to anyone on the service side. I've even left messages and no one ever got back to me. One of my repairs was in my contract, because I noticed it on the test drive. Apparently (I only found out after it was fixed) the tires weren't balanced and were the wrong size for the vehicle, which caused them to rubb in the front on turns. One of them split, so I had to get new tires. When they were changed, they coincidentally fixed the other issue. So I'm thinking that half of my front tire expenses would be fair, since the repair was in my contract. Nope, according to them they don't offer reimbursement. It's my fault I didn't try harder to get through to them. Even though, I work practically the same hours they're open, and the only way for me to effectively get any help is to come in, which I end up having to do on my breaks. Btw I don't work near Byrider, so it's out of my way. But whatever, none of that matters I suppose. I lost my debit card once and got a new one. I forgot that the payments come off my debit and not directly from my bank account. I got phone calls, texts, and emails all in a matter of hrs, but no one is available when I have a concern. I updated my insurance so that I didn't need theirs (which is ridiculously expensive). I emailed about the change, no one responded, and I was still charged until I called (repeatedly) and finally got it taken care of. Basically, they just don't want to talk to you unless it's about their money. Horrible customer service, bad business practices, and I would never recommend buying a car from these people. Hopefully I can help someone else before they get caught up in this trap of bad service and inconvenience. It's not worth it. There are other places who work with bad credit. You just need more money down. A bit of advice, save your money and go elsewhere. You'll definitely get a more reliable car. More

Great people skills.every helpful young man,he’s very friendly ,have great patience , he will get you riding with any kind credit lol thank you man fr friendly ,have great patience , he will get you riding with any kind credit lol thank you man fr More

Jorden Reaves keep up the good work! Awesome salesman got me in my new truck. Great customer service skills. Long process but it was worth it me in my new truck. Great customer service skills. Long process but it was worth it More

Frank was my salesman....and he was there with me from the time I reached out to him, up until I was walking out the dealership getting ready to drive off in my car...the customer service was excellent, a the time I reached out to him, up until I was walking out the dealership getting ready to drive off in my car...the customer service was excellent, and any problem I encountered was resolved right away...stop by, and see them today. More

Frank zitzman great service Made the car buying process go smoothly easy to work with helped out on payments . Explained everything in detail would highly recommend for anyone in Made the car buying process go smoothly easy to work with helped out on payments . Explained everything in detail would highly recommend for anyone interested in buying a car More

New truck Had great customer service and I was in and out in less than 90 minutes. Drive away from there in my new truck and was very satisfied. Thanks Had great customer service and I was in and out in less than 90 minutes. Drive away from there in my new truck and was very satisfied. Thanks More

They are great. This is my third car with them! They are great and their service department is phenomenal! The process are great. They truly care about helping as lon This is my third car with them! They are great and their service department is phenomenal! The process are great. They truly care about helping as long as you care about your car too! Love them! More