J.C. Lewis Ford

Megan O'REILLY was a breath of fresh air. She was wonderful. Had everything ready fir us when we got there. Wonderful experience. She was wonderful. Had everything ready fir us when we got there. Wonderful experience. More

DO NOT TRUST THE SERVICE CENTER AT JC LEWIS IN SAVANNAH WITH YOUR VEHICLE!! They have had my vehicle since the 10th of July for warranty work and still have not even completed the diagnosis yet. I had an a WITH YOUR VEHICLE!! They have had my vehicle since the 10th of July for warranty work and still have not even completed the diagnosis yet. I had an appointment on the 18th and was told today that the appointment is only to speak to a service writer and the repairs don't start for seven to 10 days later which is absurd! Even if that is how they work we are still passed the ten day mark. Meanwhile I am over the 2,500 dollar mark in rental car fees that I cannot get reimbursed for because they have not submitted warranty claim to Ford yet. To make matters worse they told me last week that they had submitted the claim to Ford but the Ford warranty department wanted more information before they would cover the claim but, when I called the warranty department they told me no claims had been submitted yet. This is also not just a one time thing, in March of this year I took the truck to them for another warranty issue for the TCM. Again I had to pay out of pocket for a rental even though the warranty is supposed to cover a rental because they didn't submit the paperwork. Additionally the repair was not done correctly and I had to take the truck back to them and sit in the waiting area from 9 in the morning till after 3 in the afternoon for them to fix something that they messed up. Lastly, the current issue is probably related to the original repair as all of the issues have been drivetrain related and the truck hasn't been right since it went into their shop. I will definitely be taking my business and vehicle elsewhere in the future and I suggest you do the same! More

J.C. Lewis Ford is the BEST! Very professional and knowledgeable folks over tell. They did everything possible to make sure we were Comfort. They were amazing HIGHLY RECOMMEND knowledgeable folks over tell. They did everything possible to make sure we were Comfort. They were amazing HIGHLY RECOMMEND More

This dealership single handedly robbed a local small family business of a vehicle grant by refusing to properly fill out paperwork and refusing to allow them to buy the lease out after they were on the family business of a vehicle grant by refusing to properly fill out paperwork and refusing to allow them to buy the lease out after they were on the hook to pay for something they should’ve had a grant for. If you have tons of money, they might treat you well. Otherwise, go elsewhere. More

Each time I visited this dealership I was greeted with great Customer Service unlike other dealerships where the Salespeople are hounding you before you step foot out of your car. I never felt pressured. great Customer Service unlike other dealerships where the Salespeople are hounding you before you step foot out of your car. I never felt pressured. I will definitely recommend the Abercorn location and Tim Talley. More