J.C. Lewis Ford

We could not ask for better customer service! In today's world of internet purchases and personal bank pre-approvals, it might be easy for some dealerships to look at people that walk in the door In today's world of internet purchases and personal bank pre-approvals, it might be easy for some dealerships to look at people that walk in the door as easy money. I never once had this feeling from J.C Lewis Ford. The minute I arrived at the dealership to check on a used vehicle I had seen online I was greeted by Bruce Roseman and from that minute on I knew this would be a great experience. I let him know that this would be an easy deal with our pre-approval and he ran with it from there. We talked with Mr. Joe Welch who was very accommodating to myself and my family which was very important to me as a customer. After getting the details hashed out we sat down with the finance department and that is where Mr. Greg Roberts took over. He reminded me about some things that I had forgotten in the car buying process which was a tremendous help before the loan was final. After all was said and done we left with our nicely used 2014 Honda Accord Sport and we could not have asked for a more pleasant car buying experience! Thanks for everything! More

Best car buying experience ever! We were more or less "window" shopping but the team at JC Lewis, Statesboro made a deal we could not refuse. They offered top dollar for our current c We were more or less "window" shopping but the team at JC Lewis, Statesboro made a deal we could not refuse. They offered top dollar for our current car, several rebates, and interest free financing. Brian Ballagh, Jason Stickland, and Alberto worked together to make this purchase the best we have ever experienced. I truly love our 2015 MKX. I should mention this is our second purchase from Brian. He is excellent! The entire team is friendly, kind, and really care about their customers. Visit them when you are in the market for a vehicle. More

Tim Dobrev was great Tim Dobrev was excellent! Completely satisfied! Thank you for the great customer service. Will do business with Tim and the dealership again and will Tim Dobrev was excellent! Completely satisfied! Thank you for the great customer service. Will do business with Tim and the dealership again and will recommend to friends and family. More

terrible experience Terrible experience. Wouldn't take my check even though i had plenty of money in my acct. Declined my check for no reason. Noone would help me. Ill s Terrible experience. Wouldn't take my check even though i had plenty of money in my acct. Declined my check for no reason. Noone would help me. Ill stick to metter ford. More

Great customer service I have brought my Ford Escape to JC Lewis in Savannah for about 3 years now. I would recommend their service department and especially Mr. Barry Drumm I have brought my Ford Escape to JC Lewis in Savannah for about 3 years now. I would recommend their service department and especially Mr. Barry Drummond who is ALWAYS friendly and goes out of his way to make sure my visit is a pleasant one. More

I felt like family My experience win JC Lewis Ford in Statesboro was a good one, I was treated like family and I will recommend them to anyone I know who may be looking My experience win JC Lewis Ford in Statesboro was a good one, I was treated like family and I will recommend them to anyone I know who may be looking for a vehicle. More

Ford Focus Fan I jumped into my third focus since 2009. I've never had issues with either my car or the great service at JC Lewis Ford. I jumped into my third focus since 2009. I've never had issues with either my car or the great service at JC Lewis Ford. More

Excellent customer service! I brought my Escape in for a nail in the tire, oil change, and some recalls. Chase went out of his way to ensure everything was taken care of. excel I brought my Escape in for a nail in the tire, oil change, and some recalls. Chase went out of his way to ensure everything was taken care of. excellent service!! More

extremely disappointed I had high hopes for working with J.C.Lewis Ford because my sales rep was very helpful, and I had heard great things about the Fiesta I was purchasing I had high hopes for working with J.C.Lewis Ford because my sales rep was very helpful, and I had heard great things about the Fiesta I was purchasing. However, it's been a horrible experience since the day I bought my car. In less than one year, my brand new 2013 automatic Fiesta has had to have the clutch system replaced twice! Furthermore, when I brought the car in recently for the third time with the same issue, the General Manager claimed (repeatedly) that there was no record of the second time I had the clutch system replaced. Yet when I asked a service center employee to check the system the next day, the information was readily available, clearly stating the work that had been done. This is not the first time I have gotten mixed messages from the J.C. Lewis staff, as I was told by a service representative the second time I brought the car in that my car was an anomaly and that the problem was new, but a few days later when I called to ask when my car would be ready, I was told that there were 2 other Fiestas ahead of me in line to have the clutch replaced (for the same issue as mine). While I'm hopeful that the problem is now fixed, I have felt completely unsupported by J.C. Lewis Ford. Although it is more inconvenient, I will be looking for a different dealership to assist me with future repair work. More

Oil Change Had unexpected expenses which were explained. The personnel were friendly. The service was prompt and completed on time. It would have been nice if th Had unexpected expenses which were explained. The personnel were friendly. The service was prompt and completed on time. It would have been nice if the guest computer had worked so I could have used while I waited. More