J.C. Lewis Ford

Excellent Service I was kept informed of progress several times and thanked for my patience. Always friendly personnel. Pleasant waiting area but more current and more I was kept informed of progress several times and thanked for my patience. Always friendly personnel. Pleasant waiting area but more current and more magazines would be nice. More

Routine service was easy and fast Great service for the money. I would recommend any ford owner to this dealer for service/sales. TC was very informative and polite. Great job Great service for the money. I would recommend any ford owner to this dealer for service/sales. TC was very informative and polite. Great job More

excellent service if all your customers get the same service given to me by Chase you have a very good thing going for you. only problem is that Chase seems to be the if all your customers get the same service given to me by Chase you have a very good thing going for you. only problem is that Chase seems to be the go to guy and he is always trying to satisfy several people at the same time,but when he gets your attention it`s 100%.You NEED MORE OF HIM . Bill Rhangos More

a very good place to have my car serviced My car was in for its 140000 mile check. It still runs like new. It has been maintained very well by JC Lewis. A very good dealership! My car was in for its 140000 mile check. It still runs like new. It has been maintained very well by JC Lewis. A very good dealership! More

Service dept the air conditioning in my 2010 Escape was not working call a week in advance and was given an appointment for 730 the service representative Don was the air conditioning in my 2010 Escape was not working call a week in advance and was given an appointment for 730 the service representative Don was very rude asking several time if my husband was sure we had an appointment then he argued with us that the air was working which it does in the morning before it gets hot then it will not work but instead of listening he tried to make us feel stupid he then told us he would call after he looked at it which he did not we had to call him hours later he then noted on the work order in bold letter with a ! That he recommends regular maintained be preformed I have never missed an oil change or tire rotation on my Escape long story short my car was not repaired due to having to wait for parts and the cost was 1600.00 then he says 1300.00 if I wanted to get ripped off I would have gone to Hinesville Ford. I purchased my Escape at this location and I have up until the warranty ran out was treat great. I will not return to this dealership. More

Service Dept is great Had to go in to have my A/C repaired, Dan made sure that the repairs were performed and the car was ready at the promised time. Started using JC Lewi Had to go in to have my A/C repaired, Dan made sure that the repairs were performed and the car was ready at the promised time. Started using JC Lewis a few years back after the local Mercury dealer started taking advantage of my lack of knowledge about autos and repairs/servicing. JC Lewis has never recommended repairs that were not needed. refreshing to find an honest dealership. More

awwsome Good service. Amazing prices and they will work with you and things you need. Friendly. Good people. Nice cars. And they fill your tank full before le Good service. Amazing prices and they will work with you and things you need. Friendly. Good people. Nice cars. And they fill your tank full before leaving the lot More

Been in Business for 100+ years! I have purchased 2 automobiles for JC Lewis in the past 18 months. Car shopping and buying is NOT one of my favorite experiences. I was replacing my C I have purchased 2 automobiles for JC Lewis in the past 18 months. Car shopping and buying is NOT one of my favorite experiences. I was replacing my Chevrolet Tahoe and planned to purchase a new one. I found out, being somewhat new to Savannah, that JC Lewis has been in business for 100+ years. not only is that a milestone, but you must be an excellent business to last that long. Particularly in a small town, where everyone seeming knows everyone and a bad reputation can spread exponentially and very quickly. So, after my initial visit, I was "blown away" by the attention, the deal and ultimately the entire experience. I would go no where else in Savannah to purchase a vehicle or have it serviced. More

Service time was misrepresented This was the second time that we have a a bad experience with the service department,After the first incident an apology and explanation were offered. This was the second time that we have a a bad experience with the service department,After the first incident an apology and explanation were offered. We accepted the explanation and decided to use the service dept again. This time my wife called on Monday 6/8 to schedule an oil change. The service rep said that there would be a 2 hour wait and suggested that Tuesday 6/9 would be better and that she would be completed in 1 hour, maximum. She arrived on time Accordingly an appointment was made and my wife arrived on time. The oil change took almost 2 1/2 hours .We have decided not to do business with them. They seem to be unable to realistically estimate their ability to perform in a timely manner. More