J.C. Lewis Ford

Unprofessional/Unknowledgeable Gentleman that was assisting me with the car buying and financing set up should've been more knowledgeable. Won't ever shop at JC Lewis *unprofessiona Gentleman that was assisting me with the car buying and financing set up should've been more knowledgeable. Won't ever shop at JC Lewis *unprofessional* Ford, again. Y'all should not have ran my credit that many times. Insane. Just too find out y'all wouldn't accept official pay check stubs. Highly Recommend Reporting To Ford in Detroit, MI. More

Great till it came to keys! J. C. Lewis contacted me and apologized for my experience. They are making it right! I will receive another FOB on the 9th of August. Thank you Ted J. C. Lewis contacted me and apologized for my experience. They are making it right! I will receive another FOB on the 9th of August. Thank you Ted for taking care of me. I bought a platinum 2016 F-150. When the deal was done they handed me ONE key fob (no keys are required). I traded a Tundra, gave two key fobs, two keys, and a valet key. It was explained to me that because I got such a good deal that they could not give me a key. I was told I could get another one at their cost, but that never happened either. I just bought a $46,000 truck and do not get at least two key fobs. Instead I have to pay for another key fob for my wife, and then I have to pay them to program it. I have waited almost a year to do this review because I thought I might calm down. It looks like that has happened. My wife still has no way to drive the truck, unlock the truck, or open the tailgate unless she takes my keys which is a lot of hassle. Still pretty unhappy with the whole thing. More

Service Department experience- Evan John Christoffels I was driving from South Florida to North Carolina when I made the foolish mistake of pumping 11 gallons of gasoline into my 2019 Ford F-250 6.7L dies I was driving from South Florida to North Carolina when I made the foolish mistake of pumping 11 gallons of gasoline into my 2019 Ford F-250 6.7L diesel. Lucky for me I realized what I had done right before I started the motor so I knew there wouldn’t be serious damage, however I needed to solve my problem of getting back on the road as soon as possible to get to my North Carolina beach house vacation. That is where service advisor Evan John Christoffels and J.C. Lewis Ford dealership comes into play. I called several local Ford dealerships near where I was located in southeast South Carolina, and they all said they would be unable to touch the vehicle for at least 2 days due to their service departments being heavily backed up. That just didn’t work for me so I called another dealership a little further from where I was and explained my situation over the phone, and they said to tow it into them and they would do the absolute best they can but they can’t make any promises. That dealership was J.C Lewis Ford, and that was music to my ears because it at least meant that there would be a chance at getting back on the road that night. I arrived to the dealership with my vehicle on a flat bed tow truck at about 4:15pm, knowing that the service department closes at 6pm. I walked in and was greeted by Evan John Christoffels whom to my surprise greeted me with the utmost welcoming, professionalism and kindness that I have ever seen out of a service advisor in my entire life; and I have owned 6 different make of vehicles in just the last 3 years. After I had explained my situation to Evan, he told me that they were very busy but that he would do his best and try to get 3 mechanics on the job and get it done by closing that day, or even stay after closing to finish the job; just so that I wouldn’t have to go and stay in a hotel and add to my expenses. Evan impressed me more than anything that day when the truck was all ready to go and fueled up by 6pm sharp. When I was on the phone with other dealerships they had said the job would normally take about 6-7 hours with one technician to properly drop the fuel tank, completely drain it dry and clean it out with diesel fuel as well as doing the same process to the fuel lines and pump, and then perform a road test. They also topped off my DEF fluid which was running slightly low. I was back on the road within one hour and 45 minutes after the flat bed had dropped my vehicle off; and keep in mind I had no appointment. I actually paid substantially less for the job then I had figured it would be in my head as well, which was quite the delightful surprise! Evan John Christoffels helped me out so much and I can’t thank him enough, he is a true asset to the J.C. Lewis Ford dealership and must be recognized. Thank you Evan, and thank you J.C. Lewis Ford! More

Sales Rep Woodie Williams!!! Inquired on a new F 150. Worked with Sale Rep Woodie Williams. Woodie took the information I was seeking for my new vehicle and made it happen. I r Inquired on a new F 150. Worked with Sale Rep Woodie Williams. Woodie took the information I was seeking for my new vehicle and made it happen. I recommend Woodie if you’re looking for a new Ford! More

Great Buying Experience When buying a car it can be stressful but David Kingery at J.C. Lewis Ford made my car buying experience easy. He went above and beyond to make sure I When buying a car it can be stressful but David Kingery at J.C. Lewis Ford made my car buying experience easy. He went above and beyond to make sure I received the best possible deal and did not settle for anything less. He's not your typical salesman. He was not pushy, he did not try to sell me something I did not want. Fact is, I was going to settle on my own due to interest rate and he kept fighting along with his team to obtain me the best possible rate. I walked out not only with the best rate but the car I wanted. So if your in the market go see David at JC Lewis Ford. More

New car purchase Thea sales folks and finance team were professional, well organized and helpful. It was the easiest car purchase I have made in the last 40 years. Thea sales folks and finance team were professional, well organized and helpful. It was the easiest car purchase I have made in the last 40 years. More

2019 Ford Explorer Was the best experience me and my wife had ever had buying a new ford!! We have gone to many dealers over the years. These folks know how to run a dea Was the best experience me and my wife had ever had buying a new ford!! We have gone to many dealers over the years. These folks know how to run a dealership!! Thanks to Zack my salesman and mike offer!! Greats people! Go see em!! You won’t have any regrets!! Thanks again Gary and Tammy Nobles. More

A wonderful experience.. I can't say enough about David Kingery. He was my salesman. He helped me so much with my lease of a Ford Edge SEL 2019. I purchased it today. He i I can't say enough about David Kingery. He was my salesman. He helped me so much with my lease of a Ford Edge SEL 2019. I purchased it today. He is the kindness, respectful, caring, compassionate, sympathetic, tender. human being I've meet. I just can't say enough about David. It was a wonderful experience purchasing my vehicle. with him We talked about so many things. I felt like I've known him all my life. He works way to hard. We didn't finish my paperwork the day before and he came in the next day to work on his day off! That is dedication. Please keep him forever! I've not meet anyone like him. I will be coming back to see him when my lease is up. I sure hope he is there. More

Easy , laid back purchase No pressure, no hassle , easy purchase , pleasant people , I would recommend this dealership to anyone that is looking for a great priced vehicle . I No pressure, no hassle , easy purchase , pleasant people , I would recommend this dealership to anyone that is looking for a great priced vehicle . I looked everywhere and no one could beat their prices. More

Does not value the customer I took my vehicle here to get it checked when my check engine light came on. I dropped off my vehicle and it sat for an entire business day and no one I took my vehicle here to get it checked when my check engine light came on. I dropped off my vehicle and it sat for an entire business day and no one serviced my car. I was not contacted by the service department to be told I’d have to leave my vehicle there over night. I had to call multiple times just to get someone to answer right before they closed. The next day it was looked at and I was called and told that they didn’t have the part in and to come pick up my vehicle. I was inconvenienced for two days without a car to pick it up and it still not be fixed. Every person I had contact with at this dealership was rude. The service department manger himself called me to defend his employees as to why they didn’t contact me in a timely manner and never apologized for the rude treatment I received while there. They do not value their customers. More