
J.C. Lewis Ford
Savannah, GA
Filter Reviews by Keyword
By Type
Showing 584 reviews
We drove over 150 miles. Greg and the staff did a great job to make our Experiance the best it could be. We were presented a quality SUV from a knowledgeable staff. Thanks for all of their help job to make our Experiance the best it could be. We were presented a quality SUV from a knowledgeable staff. Thanks for all of their help More
This was, by far, the best car buying experience. Ethan was wonderful to work with and Rick worked his magic with finance. Thank you guys!!! was wonderful to work with and Rick worked his magic with finance. Thank you guys!!! More
I bought a pre-owned vehicle. I I'm very happy with my purchase there was one small issue with the brakes and the service department did a great job. So did Greg Howard my salesman purchase there was one small issue with the brakes and the service department did a great job. So did Greg Howard my salesman More
Our great experience. My wife and I couldn't be happier with the vehicle and the deal we received from J.C.Lewis Ford and Jim Rein. Jim was very helpfull with no pressure. My wife and I couldn't be happier with the vehicle and the deal we received from J.C.Lewis Ford and Jim Rein. Jim was very helpfull with no pressure. We have already handed out several of Jim's Business Cards to a few friends. Hopefully if they need a vehicle, they will have as pleasent a visit as we did. More
Great experience with Debbie and David! They were both courteous, diligent and knowledgeable! I know I am going to enjoy driving my new Forc Expedition!! courteous, diligent and knowledgeable! I know I am going to enjoy driving my new Forc Expedition!! More
Great service at JC Lewis - there was absolutely no pressure and I was able to test drive any car on the lot. I knew I wanted a ruby red Ford Edge and at first look, there was not one on the lot. How pressure and I was able to test drive any car on the lot. I knew I wanted a ruby red Ford Edge and at first look, there was not one on the lot. However, David, Ford sales associate, looked over the lot and told me a truck just came in so he looked and found the car I wanted - it just came in - David was busy with another customer when I just dropped by so he had Jeremiah, another sales associate, help me - wow, I had the best experience with David and Jeremiah - I’m so grateful to them for their knowledge about Ford products and friendliness. The financial manager was awesome too - he got me the best deal - I almost fell out of my chair when he told me what interest rate he got me - yay! I love my ruby red Ford Edge. More
Enjoyed a great.car buying experience at J C Lewis Ford here in Savannah Ga! My Salesman Lanard was wonderful. He worked hard to find me the right make, model and color vehicle I wanted. 👍🏾 here in Savannah Ga! My Salesman Lanard was wonderful. He worked hard to find me the right make, model and color vehicle I wanted. 👍🏾 More
Unprofessional/Unknowledgeable Gentleman that was assisting me with the car buying and financing set up should've been more knowledgeable. Won't ever shop at JC Lewis *unprofessiona Gentleman that was assisting me with the car buying and financing set up should've been more knowledgeable. Won't ever shop at JC Lewis *unprofessional* Ford, again. Y'all should not have ran my credit that many times. Insane. Just too find out y'all wouldn't accept official pay check stubs. Highly Recommend Reporting To Ford in Detroit, MI. More
Great till it came to keys! J. C. Lewis contacted me and apologized for my experience. They are making it right! I will receive another FOB on the 9th of August. Thank you Ted J. C. Lewis contacted me and apologized for my experience. They are making it right! I will receive another FOB on the 9th of August. Thank you Ted for taking care of me. I bought a platinum 2016 F-150. When the deal was done they handed me ONE key fob (no keys are required). I traded a Tundra, gave two key fobs, two keys, and a valet key. It was explained to me that because I got such a good deal that they could not give me a key. I was told I could get another one at their cost, but that never happened either. I just bought a $46,000 truck and do not get at least two key fobs. Instead I have to pay for another key fob for my wife, and then I have to pay them to program it. I have waited almost a year to do this review because I thought I might calm down. It looks like that has happened. My wife still has no way to drive the truck, unlock the truck, or open the tailgate unless she takes my keys which is a lot of hassle. Still pretty unhappy with the whole thing. More
Service Department experience- Evan John Christoffels I was driving from South Florida to North Carolina when I made the foolish mistake of pumping 11 gallons of gasoline into my 2019 Ford F-250 6.7L dies I was driving from South Florida to North Carolina when I made the foolish mistake of pumping 11 gallons of gasoline into my 2019 Ford F-250 6.7L diesel. Lucky for me I realized what I had done right before I started the motor so I knew there wouldn’t be serious damage, however I needed to solve my problem of getting back on the road as soon as possible to get to my North Carolina beach house vacation. That is where service advisor Evan John Christoffels and J.C. Lewis Ford dealership comes into play. I called several local Ford dealerships near where I was located in southeast South Carolina, and they all said they would be unable to touch the vehicle for at least 2 days due to their service departments being heavily backed up. That just didn’t work for me so I called another dealership a little further from where I was and explained my situation over the phone, and they said to tow it into them and they would do the absolute best they can but they can’t make any promises. That dealership was J.C Lewis Ford, and that was music to my ears because it at least meant that there would be a chance at getting back on the road that night. I arrived to the dealership with my vehicle on a flat bed tow truck at about 4:15pm, knowing that the service department closes at 6pm. I walked in and was greeted by Evan John Christoffels whom to my surprise greeted me with the utmost welcoming, professionalism and kindness that I have ever seen out of a service advisor in my entire life; and I have owned 6 different make of vehicles in just the last 3 years. After I had explained my situation to Evan, he told me that they were very busy but that he would do his best and try to get 3 mechanics on the job and get it done by closing that day, or even stay after closing to finish the job; just so that I wouldn’t have to go and stay in a hotel and add to my expenses. Evan impressed me more than anything that day when the truck was all ready to go and fueled up by 6pm sharp. When I was on the phone with other dealerships they had said the job would normally take about 6-7 hours with one technician to properly drop the fuel tank, completely drain it dry and clean it out with diesel fuel as well as doing the same process to the fuel lines and pump, and then perform a road test. They also topped off my DEF fluid which was running slightly low. I was back on the road within one hour and 45 minutes after the flat bed had dropped my vehicle off; and keep in mind I had no appointment. I actually paid substantially less for the job then I had figured it would be in my head as well, which was quite the delightful surprise! Evan John Christoffels helped me out so much and I can’t thank him enough, he is a true asset to the J.C. Lewis Ford dealership and must be recognized. Thank you Evan, and thank you J.C. Lewis Ford! More