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J.C. Lewis Ford Pooler

Pooler, GA

4.9
115 Reviews

501 Memorial Blvd

Pooler, GA

31322

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Showing 115 reviews

April 24, 2024

Always great to deal with. Team worked very hard to get as much covered through warranty department as possible so price is always fair. Parts and maintenance always completed More

by enemypenny10052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Bay, Cory Sparks
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for your time and feedback. We are delighted to hear that your service experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 24, 2024

They wasn’t expecting me to stay with my vehicle at drop off time but they accommodated me and got me in and out pretty quickly. More

by Jachatt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perri
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that WE was able to take care of you. Come back soon!

April 24, 2024

Windows would not go up or down . from out of town got me in right away. Was out within an hour very good service. More

by DONCHAMBERLIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesha White
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for taking a moment to share your thoughts about your experience. It is a joy to know of your satisfaction regarding our customer service. Please feel free to reach out if we can do anything else for you!

April 23, 2024

Took my truck in Friday for a oil change and regular maintenance took it in right on time and took about a hour to do the work tech sent me a video on breaks and tire wear very impressed on that feature More

by dartlifeg550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Ogden, Matt Perri
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for taking the time to write about your experience. It's great to know our staff could be so helpful and provide you with knowledgeable and exceptional experience. Please feel free to call or stop by if there is anything else we can do to help you.

April 23, 2024

Good experience excellent sales staff sales staff are not pushed they are available to help you to find what car looking for More

by youngjames0544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stella corradino
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

April 23, 2024

From sales to finance to service, I am impressed! ! Corey was an excellent sales person and listened to what I was looking for in a vehicle. Ethan made the finance process a breeze. Even the apprai More

by Jess B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan (in finance), Lori Szerszen , Chris Shorette, Corey Sears
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the thoughtful recommendation, we are glad to hear that you had an all-around pleasant experience with our sales team, and we look forward to helping you again down the line!

April 23, 2024

They were very helpful and courteous. The buying process was easy and enjoyable. Would do it again for sure. More

by JAMEYSNIPES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alana Harris
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We are glad to hear that you had an all-around great experience with us! Your high remarks about our team are truly appreciated, and we will be sure to pass them along. We are happy to have you as part of the Family!

April 23, 2024

Knowledgeable, professional, personable, and a delightful group of people to work with. Would highly recommend Alex and Jiana for any need anyone may have. More

by terrydbolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke in Finance 5 stars, Alex Miller, Jiana Alvarado
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless.

April 22, 2024

The service provided was quick and I was kept well informed on progress. The service rep was kind and efficient. The only complaint is that it appears my tires were not rotated as they should have bee More

by bruce.rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesha White
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

April 21, 2024

Alana Harris was amazing. Great follow up with no pressure. Got a new Maverick at a great price! Highly recommend. More

by redavisjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alana Harris
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for your kind rating. We appreciate you taking the time out of your day to give us your feedback. If you ever need anything, please come see us again.

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