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J.C. Lewis Ford Pooler

Pooler, GA

Overview
Reviews
Vehicles
4.9
120 Reviews
Call Dealership (912) 450-3673

501 Memorial Blvd

Pooler, GA

31322

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Showing 120 reviews

April 12, 2024

Was great specially with Jiana that was a very profesional and showed us a knowledge about what she was doing....answer and clarified all my questions and doubts. More

by olmedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Report | Print
April 11, 2024

Because I needed to buy this truck from over 200 miles away, the dealer and my salesman, Meghan, went above and beyond my expectations!! They did everything in their power to make this experience easy - More

by will60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan O'Reilly
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

April 11, 2024

Very patient service team, went above and beyond to accommodate my oil change Word Word More

by andrew.wolboldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

April 11, 2024

Was getting ran around in circles and could not get straight answers on when my vehicle was gonna be ready and when they said it would be done I waited 5 hours and got sent home because would not be do More

by robert.bassing18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No comment
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Apr 12, 2024 -

J.C. Lewis Ford Pooler responded

Robert, Thank you for taking the time to give us Feedback... I wanted to reach out and Apologize on behalf of our team here at J.C. Lewis Ford Pooler. I would also like the opportunity to get some additional information from you. when you have a moment please reach out to me and let me see how I can stop this from happening in the future and try to help you moving forward. Thanks, Ted Hershey Director of Customer Experience 912-629-9363

April 10, 2024

Jieana was very helpful in helping me choose a car and Alex was good at explaining the use. More

by steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieana, Justin Mastronardi
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Please keep us in mind for your future auto needs as our team is always here to assist you.

April 10, 2024

Corey was an excellent salesman. He sold me a Bronco and went through all the features with me and even called to check on me the following day. More

by ginaboom78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Sears
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

April 10, 2024

Awesome service and great communication. Tori went above and beyond. I could not have asked for a better experience. Way to go! Thank you all for such a great experience More

by DALTON807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Ogden , Justin Mastronardi
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

April 10, 2024

Scheduled for an 1100 appointment tand old it would be 3 hours when I got there More

by JCJ3763
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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April 10, 2024

Everyone in the quick lane was awesome. Matt was realistic about the time the vehicle would take and continually checked on me to make sure I didn’t want a ride somewhere. The techs were kn More

by young3eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt P
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

April 10, 2024

Our sales rep Alana Harris was great, very helpfull & persistent in finding and getting us in the unit we were looking for. More

by Heater68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for your kind rating. We appreciate you taking the time out of your day to give us your feedback. If you ever need anything, please come see us again.

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