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J.C. Lewis Ford Pooler

Pooler, GA

4.9
116 Reviews

501 Memorial Blvd

Pooler, GA

31322

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Showing 116 reviews

April 14, 2024

Meghan was thorough and accommodating during the process. The entire staff and overall experience was outstanding. More

by blakerc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless.

April 14, 2024

Service center was amazing. They got me in same day with little wait and the techs even make a video of brake pad wear and tire tread depth. This is now my go-to Ford dealer. More

by VETERANFLEETSERVICESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that We was able to take care of you. Come back soon!

April 14, 2024

Excellent, fast, courteous service. Eric Dickerson was a pleasure. Very professional and friendly with a great attitude. More

by kvnshphrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Dickerson
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your visit painless.

April 12, 2024

No pressure service. Friendly staff. Continued support after transaction even though not required. Nice building. Good experience overall. More

by gerald.l.erdman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan.
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that We was able to take care of you. Come back soon!

April 12, 2024

Salesman was good and knowledgeable. Finance person was good and knowledgeable. Both were no pressure sales people that made buying our new truck a whole lot easier. More

by STEVEN.JEFFERS
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that We was able to take care of you. Come back soon!

April 12, 2024

I would not buy an automobile anywhere else! This dealership has taken care of my family and I, and they have my loyalty! Alex, is the most honest salesperson I have ever met. Its no wonder More

by vitopowers1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 12, 2024

Was great specially with Jiana that was a very profesional and showed us a knowledge about what she was doing....answer and clarified all my questions and doubts. More

by olmedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
April 11, 2024

Because I needed to buy this truck from over 200 miles away, the dealer and my salesman, Meghan, went above and beyond my expectations!! They did everything in their power to make this experience easy - More

by will60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan O'Reilly
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

April 11, 2024

Very patient service team, went above and beyond to accommodate my oil change Word Word More

by andrew.wolboldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

April 11, 2024

Was getting ran around in circles and could not get straight answers on when my vehicle was gonna be ready and when they said it would be done I waited 5 hours and got sent home because would not be do More

by robert.bassing18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No comment
Apr 12, 2024 -

J.C. Lewis Ford Pooler responded

Robert, Thank you for taking the time to give us Feedback... I wanted to reach out and Apologize on behalf of our team here at J.C. Lewis Ford Pooler. I would also like the opportunity to get some additional information from you. when you have a moment please reach out to me and let me see how I can stop this from happening in the future and try to help you moving forward. Thanks, Ted Hershey Director of Customer Experience 912-629-9363