J.C. Lewis Ford Hinesville

Great service kept me updated on the stauts of the new truck I had orderd. As soon as it arrived at the dealer they made sure to let me know. No issues wi service kept me updated on the stauts of the new truck I had orderd. As soon as it arrived at the dealer they made sure to let me know. No issues with with the paper that had to be done . Every thing was rather simple and to the point. More

Bought the F-150 platinum Had a great experience and hinesville Ford Mr Vergil in the front of the dealership was great along with the general manager and Miss Nikki at the sal Had a great experience and hinesville Ford Mr Vergil in the front of the dealership was great along with the general manager and Miss Nikki at the sales department was also so helpful and kind she helped out with any and all problems that I had and was very knowledgeable about the situations thank you hinesville Ford and also thank you to mr. Virgil that was my tech in the shop everything seems to be working great thanks Mr O'Quinn More

Great service I recently took my truck to Hinesville Ford for service. The staff was amazing, working me in even though I didn’t have an appointment. Todd is very I recently took my truck to Hinesville Ford for service. The staff was amazing, working me in even though I didn’t have an appointment. Todd is very kind and helpful and I will most certainly be taking my truck back for services. More

Sync III concern I described in dealtail my concerns withSYNC III in my 18 Fusion. Virgil Morrison performed basic checks, checked OASIS and determined module reprogr I described in dealtail my concerns withSYNC III in my 18 Fusion. Virgil Morrison performed basic checks, checked OASIS and determined module reprogramming was necessary. Performed service and rechecked, working well. More

Friendly and easy The JC Lewis Ford Dealership is always kind and friendly. The workers do what they can to put you in the car you want. The place is welcoming and well The JC Lewis Ford Dealership is always kind and friendly. The workers do what they can to put you in the car you want. The place is welcoming and well informative. More

Started decent Went in looking for a truck salesman (Billy) was very nice but when I was talked to by another manager I would assume about price felt very insulted t Went in looking for a truck salesman (Billy) was very nice but when I was talked to by another manager I would assume about price felt very insulted the way he was talking to me like I had no idea what I was talking about. Called and informed about my concerns and wasn't even called back by anyone. They lost business from a serious buyer. More

Was amazing Was very helpful and kind and I'll be sure to refer to a lot of people thanks for the service and help to get me a good car Was very helpful and kind and I'll be sure to refer to a lot of people thanks for the service and help to get me a good car More

Discrimination it felt like.. Asked to purchase a car cash, needed exact amount to get from a trust. They offered the car 24 test drive and revoked it. They wanted to know where Asked to purchase a car cash, needed exact amount to get from a trust. They offered the car 24 test drive and revoked it. They wanted to know where the money was coming from.. Called my bank manager behind my back.. Also called my insurance to add the vehicle without my knowledge. Demanded to find to talk to someone and wanted a trace on my account to where and when the money was coming from. I've never in 40 yrs seen this type of behavior. More

Truck purchase Excellent customer service from a very professional and experienced staff I highly recommend anyone seeking a new or used car to visit this dealers Excellent customer service from a very professional and experienced staff I highly recommend anyone seeking a new or used car to visit this dealership for a pleasant experience and potential purchase Other dealerships should benchmark customer service techniques from this dealership I have taught classes in customer service at the local technical college. This dealership represents best practices in dealing with customers. More