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J.C. Lewis Ford Hinesville

Hinesville, GA

4.2
108 Reviews

309 W Oglethorpe Hwy

Hinesville, GA

31313

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Showing 108 reviews

May 01, 2024

Great service on our Bronco. Was completed on time and did not have to wait at pickup time. More

by KEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaznique
May 03, 2024 -

J.C. Lewis Ford Hinesville responded

Thank you for taking the time to write about your experience. It's great to know our staff could be so helpful and provide you with knowledgeable and exceptional service. Please feel free to call or stop by if there is anything else we can do to help you.

May 01, 2024

My Daughters Honda Civic would not start at 6pm and called Mr Warren Bacon and he said I could have towed and they would look at it. They repaired by the next day. Excellent service. More

by MILTONJ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Warren Bacon
May 03, 2024 -

J.C. Lewis Ford Hinesville responded

Thank you for taking the time to leave this thoughtful recommendation, we are ecstatic to know that you had a top-notch service experience with us, thanks to our service staff. If you need anything at all, please reach out.

May 01, 2024

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville More

by ADIXON581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlotte Horton
May 03, 2024 -

J.C. Lewis Ford Hinesville responded

Thanks for the strong recommendation. We're super happy to know of your satisfaction and kind comments for our dealership. If there is anything else we can do to be of assistance, please reach out. We are here for you!

April 30, 2024

The slowest dealership for service I’ve ever been to. I always make and appointment and on average I am waiting close to 2 hours. Not to mention, one time the mechanic didn’t even put my oil cap back on More

by april
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 03, 2024 -

J.C. Lewis Ford Hinesville responded

I apologize that you did not receive the level of service you expected and would appreciate the opportunity to address your concerns further. Please reach out to me at a time that is convenient for you. Ted Hershey Director of Customer Experience Savannah Ford 21B209/ 04927 | Lincoln 21A217/ 11472 | Mazda 24013 Statesboro 21B785/ 06431 Hinesville 21B649/ 08110 Pooler 21B130/ 07909 W 912.629.9363 | C 912.856.9194 | WWW.JCLEWIS.COM

April 29, 2024

The tech Alex did a great job working on my car. I feel so much better. THANK YOU VERY MUCH !! More

by RGBUTTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Cainen
Apr 30, 2024 -

J.C. Lewis Ford Hinesville responded

OUR GOAL IS TO MAKE YOU HAPPY!

April 27, 2024

Everyone was very helpful and informed me of every step that was made . Everything was very clear and precise from the beginning . I am very pleased with my experience and will definitely use them in the f More

by jkhardy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlotte
Apr 30, 2024 -

J.C. Lewis Ford Hinesville responded

Thank you for the positive feedback and recommendation! We appreciate your business and kind words, and we hope that you will continue to choose us as your dealership. Enjoy your Vehicle!

April 27, 2024

My wife and I recently had the pleasure of purchasing a vehicle from J.C. Lewis Ford Hinesville, and we were compelled to share my exceptional experience with Stephen. From the moment we walked into the pa More

by STEEVEMORISSET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Mac Iver
Apr 30, 2024 -

J.C. Lewis Ford Hinesville responded

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

April 25, 2024

Always a pleasure to get my car serviced a JC Lewis Ford Thank you Millie Grimes More

by Mgrimes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
-John
Apr 26, 2024 -

J.C. Lewis Ford Hinesville responded

Thank you so much for taking a moment to share your thoughts about your experience. It is a joy to know of your satisfaction regarding our customer service. Please feel free to reach out if we can do anything else for you!

April 25, 2024

The worst service ever. Starting with the service manager. I would never recommend anyone to that dealership. More

by ALORENZO.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard and Charlotte
Apr 26, 2024 -

J.C. Lewis Ford Hinesville responded

Thank you for sharing your feedback with us. We take your comments seriously and would appreciate the opportunity to connect with you to better address the situation. Ted Hershey Director of Customer Experience 912.629.9363

April 25, 2024

Is it legal to sell a vehicle without a title ? They did... Never trust j c lewis. More

by jole1733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
BABE RUTH
Apr 26, 2024 -

J.C. Lewis Ford Hinesville responded

That is not the kind of experience we seek to provide. Please reach out to me directly when you can so we can address this together. Ted Hershey Director of Customer Experience 912.629.9363

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