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J.B.A. Kia

Glen Burnie, MD

4.8
342 Reviews
My staff and I have gone to great lengths to provide a customer-friendly atmosphere both at our facility and online. Our family has been selling and servicing vehicles in Glen Burnie since 1976. Since that time, we have grown and expanded with our community. We are excited to announce the Grand Opening of our brand new Kia Gallery Facility in August 2023. We offer a wide selection of the hottest selling Kia vehicles on the market. Backed by one of the best warranties in the industry, now is the best time to buy. In stock and ready to go, is the finest lineup of vehicles ever offered by Kia. As a Certified Internet Dealer, and a Certified Pre-Owned Dealer, we are equipped to handle all of your automotive purchase needs.
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7345 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 342 reviews

July 26, 2024

Jeremy and the service staff at J. B.A. Kia provides friendly and attentive service. When I had a concern about my car following a recent service visit, Jeremy worked with me to underst More

by terence.penn
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 26, 2024

They were fast, friendly and respectful, but the service was expensive. They also provided me a ride home while the car was getting fixed. More

by Marian
Recommend Dealer
Yes
Employees Worked With
Jim Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph "JT" Batchison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Frazier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parme
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Melton
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Our salesmen John Ristaino was very courteous and attentive to our needs and requests. I highly recommend anyone looking for a new vehicle go to JBA, they provide above and beyond customer service. More

by Dustinrueckert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John, Ristaino
July 23, 2024

Timely completion of defective parts on 2024 telluride. Dealer proactively ordered part and advanced repair date once parts arrived. More

by tim.ryan10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa
July 20, 2024

J.B.A. Kia was one of the best car dealerships I have ever been to. And Lawrence was a great salesman to work with. More

by colinflynn2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

Great service, great staff! Very clean and comfortable for waiting, and the wait isn't long at all. More

by erikacarter1983
Recommend Dealer
Yes
Employees Worked With
Cody
July 12, 2024

Service Mgr, Jeremy displays phenomenal customer service. His management over the service team displays great leadership and in return provides the customer great service even when inconvenienced by Kia dire More

by PATRICIACULLUM618
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 12, 2024

Service kept trying to charge me for preventative maintenance covered by my plan, it required multiple phone calls and me reiterating it's part of my plan. More

by divingsmiths
Recommend Dealer
No
Employees Worked With
n/a
July 11, 2024

The service department is definitely improving. Grateful for the loaner vehicle they provided while my car was worked on for the factory recall. Though a little disappointed that there was an err More

by Lkragler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one in sales
July 08, 2024

The team was extremely kind and very helpful. Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I More

by EDENISE30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph "JT" Batchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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