J.B.A. Kia
Glen Burnie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jeremy and the service staff at J. B.A. Kia provides friendly and attentive service. When I had a concern about my car following a recent service visit, Jeremy worked with me to underst B.A. Kia provides friendly and attentive service. When I had a concern about my car following a recent service visit, Jeremy worked with me to understand the issue and expedited a follow-up appointment to address the issue. He made me feel at ease and quickly established a collaborative rapport with me. He was very transparent, and the level of care he provided at my follow-up visit was very generous. I've come to trust in the service that J.B.A. Kia provides! More
They were fast, friendly and respectful, but the service was expensive. They also provided me a ride home while the car was getting fixed. was expensive. They also provided me a ride home while the car was getting fixed. More
Our salesmen John Ristaino was very courteous and attentive to our needs and requests. I highly recommend anyone looking for a new vehicle go to JBA, they provide above and beyond customer service. attentive to our needs and requests. I highly recommend anyone looking for a new vehicle go to JBA, they provide above and beyond customer service. More
J.B.A. Kia was one of the best car dealerships I have ever been to. And Lawrence was a great salesman to work with. ever been to. And Lawrence was a great salesman to work with. More
Service Mgr, Jeremy displays phenomenal customer service. His management over the service team displays great leadership and in return provides the customer great service even when inconvenienced by Kia dire His management over the service team displays great leadership and in return provides the customer great service even when inconvenienced by Kia directly. More
Service kept trying to charge me for preventative maintenance covered by my plan, it required multiple phone calls and me reiterating it's part of my plan. maintenance covered by my plan, it required multiple phone calls and me reiterating it's part of my plan. More
The service department is definitely improving. Grateful for the loaner vehicle they provided while my car was worked on for the factory recall. Though a little disappointed that there was an err Grateful for the loaner vehicle they provided while my car was worked on for the factory recall. Though a little disappointed that there was an error when putting the engine back together so I had to give them back my car for another 5 days, and the amount of time I had to spend towing it back to the dealership. But so far seems to be working well and no issues. The dealership has been very accounting, which is great. And staff not supportive and helpful! Still just disappointed with Kia company and now another 2 more recalls on this car. More
The team was extremely kind and very helpful. Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I happy with my purchase. Everyone at JBA are doing an awesome job. Thank you 😊 More