J.B.A. Kia
Glen Burnie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 511 reviews
JT has sold us two vehicles and both times he has been great to work with. He is knowledgeable and customer oriented. great to work with. He is knowledgeable and customer oriented. More
Our experience was ok, but that’s all. It took too much time for all the steps to be completed but I’m not sure why. We were so tired by the end that we didn’t insist on more help setting It took too much time for all the steps to be completed but I’m not sure why. We were so tired by the end that we didn’t insist on more help setting up the technology, so that’s partly on us, but only partly. More
Knowledgeable staff and very helpful. I would definitely buy from J.B.A. Kia again in the future I would definitely buy from J.B.A. Kia again in the future More
The process began poorly and was frustrating at first. Once the manager stepped in, everything was handled quickly and professionally. What started badly ended extremely well. I understand mistakes ha Once the manager stepped in, everything was handled quickly and professionally. What started badly ended extremely well. I understand mistakes happen, and the manager exceeded my expectations. JBA KIA in GB has been consistent to their dedication to customer care from sales to the service department. More
JT was extremely helpful throughout the entire process. He answered all questions clearly and made everything smooth. He answered all questions clearly and made everything smooth. More
Research your sales consultant before buying ! That is what I did and I requested Jamal Graham as soon as I walked into the showroom because he already had glowing reviews. And it paid off. I purc That is what I did and I requested Jamal Graham as soon as I walked into the showroom because he already had glowing reviews. And it paid off. I purchased a new car that day and his customer service, professionalism and consideration was top notch. He even showed me all the needed driver's features post purchase. From the window, across the dash to the screen. I have purchased many cars but never had this kind of thoughtful process that helped ease me into the transition of test drive to my daily driving experience. I highly recommend him. I also had the luck of having my first phone call of inquiry received by the Sales Manager Justin who followed up on my questions and helped me feel at ease before I walked in the door. He was instrumental in the smooth purchase process. More
I was extremely happy with my dealings with J. B.A. Tori Merritt was a wonderful sales person. She met us at our car and we explained we were just starting our search and she never once tried to pr B.A. Tori Merritt was a wonderful sales person. She met us at our car and we explained we were just starting our search and she never once tried to pressure us. She was willing to show us vehicles and even said she would print out whatever info we wanted which would include pricing. It’s basically because of her that we bought the vehicle. The manager was also very personable and offered us to come back anytime if needed help with the tech potion of the vehicle. I would 100% recommend J.B.A. and Tori to anyone I know that is buying a car. By the way I love my Sorento! More
My experience with J. B.A. was wonderful and easy. Walter was great, helped me find what I was looking for and was very knowledgeable about the car I was interested in. Tr B.A. was wonderful and easy. Walter was great, helped me find what I was looking for and was very knowledgeable about the car I was interested in. Troy I finance was also very helpful. Together, they made my car buying experience nice and easy. More




