J.B.A. Kia

I had a flawless out-of-state purchasing experience that became strangely complicated and troubling due to an unusual delivery problem (having nothing to do with JBA). But the dealership went out of their w became strangely complicated and troubling due to an unusual delivery problem (having nothing to do with JBA). But the dealership went out of their way to assist and support me with those challenges. Randy was so responsive and sent me everything I asked for, including videos of the outside and inside of my vehicle. Two managers followed up with me and everyone was always helpful. More

Dealership that actually cares about helping customers reach their goal of their dream car, and not afraid to put in the work. They work as a team not like other dealers were everyone seems out for thems reach their goal of their dream car, and not afraid to put in the work. They work as a team not like other dealers were everyone seems out for themselves. More

- According to the paperwork, the wrong weight oil was used for the oil change. - Tire pressure was not checked properly. One tire is 7 pounds under inflated from the other three. - Was given "lip servi used for the oil change. - Tire pressure was not checked properly. One tire is 7 pounds under inflated from the other three. - Was given "lip service" when I phoned about the wrong engine oil. - Still waiting for a solution. More

Wonderful customer service. Clean facility.. knowledgeable finance service. Sales rep very patient. Great Job ! Wonderful place Clean facility.. knowledgeable finance service. Sales rep very patient. Great Job ! Wonderful place More

Took care of my recall which required two appointments. Waited both times in the customer lounge which was very comfortable and the service was take care of in a professional and timely manner. Waited both times in the customer lounge which was very comfortable and the service was take care of in a professional and timely manner. More

I had the BEST experience at this location. Everyone was extremely nice, patient, and professional from start to end!! Tracey, and Cody were the ABSOLUTE BEST!! I can't thank them enough for Everyone was extremely nice, patient, and professional from start to end!! Tracey, and Cody were the ABSOLUTE BEST!! I can't thank them enough for their communication, and for going above and beyond the ENTIRE time!! They communicated, and even assisted me with some concerns afterwards. Great Team! More

I was pleasantly surprised by the professionalism at JBA Kia. My vehicle was serviced in a timely manner. I will probably take my Carnival to be serviced again. Kia. My vehicle was serviced in a timely manner. I will probably take my Carnival to be serviced again. More

Tremendous service from the initial greeting to delivery of completed services. I absolutely love the waiting lounge area where I could complete some work. The latte machine was a very nice touch. of completed services. I absolutely love the waiting lounge area where I could complete some work. The latte machine was a very nice touch. More

Excellent communication, great staff. Working with the dealer was great from start to finish. Even continued follow-up post sales was awesome. Working with the dealer was great from start to finish. Even continued follow-up post sales was awesome. More

Had an appointment for oil change. Great service. Friendly staff. Checked in my car on time and was on the road in 1hour. Very pleasant experience. Great service. Friendly staff. Checked in my car on time and was on the road in 1hour. Very pleasant experience. More