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J.B.A. Kia

Glen Burnie, MD

4.8
313 Reviews
My staff and I have gone to great lengths to provide a customer-friendly atmosphere both at our facility and online. Our family has been selling and servicing vehicles in Glen Burnie since 1976. Since that time, we have grown and expanded with our community. We are excited to announce the Grand Opening of our brand new Kia Gallery Facility in August 2023. We offer a wide selection of the hottest selling Kia vehicles on the market. Backed by one of the best warranties in the industry, now is the best time to buy. In stock and ready to go, is the finest lineup of vehicles ever offered by Kia. As a Certified Internet Dealer, and a Certified Pre-Owned Dealer, we are equipped to handle all of your automotive purchase needs.
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7345 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 313 reviews

February 14, 2024

We were already in the Kia family with a sportage, and we were looking for a new second car. We looked at other makes, but nothing compares to what you get for the price with a Kia. We went to JBA Kia becaus More

by shannonb727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

I had a flawless out-of-state purchasing experience that became strangely complicated and troubling due to an unusual delivery problem (having nothing to do with JBA). But the dealership went out of their w More

by teresaferrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Fazio and Jeff?
February 10, 2024

Very friendly, answered all our questions never making us feel rushed into making a decision More

by lmcmullentalbot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Dealership that actually cares about helping customers reach their goal of their dream car, and not afraid to put in the work. They work as a team not like other dealers were everyone seems out for thems More

by mrsafety98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McMauley, Jason Weddington
February 08, 2024

- According to the paperwork, the wrong weight oil was used for the oil change. - Tire pressure was not checked properly. One tire is 7 pounds under inflated from the other three. - Was given "lip servi More

by RMVAILL
Recommend Dealer
No
Employees Worked With
Jonathan ? (sales)
February 07, 2024

Wonderful customer service. Clean facility.. knowledgeable finance service. Sales rep very patient. Great Job ! Wonderful place More

by fenicia.ballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
February 04, 2024

Took care of my recall which required two appointments. Waited both times in the customer lounge which was very comfortable and the service was take care of in a professional and timely manner. More

by sj
Recommend Dealer
Yes
Employees Worked With
Service team
February 03, 2024

I had the BEST experience at this location. Everyone was extremely nice, patient, and professional from start to end!! Tracey, and Cody were the ABSOLUTE BEST!! I can't thank them enough for More

by GINEAN2015
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey, & Cody
February 02, 2024

I was pleasantly surprised by the professionalism at JBA Kia. My vehicle was serviced in a timely manner. I will probably take my Carnival to be serviced again. More

by JAB1234
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Tremendous service from the initial greeting to delivery of completed services. I absolutely love the waiting lounge area where I could complete some work. The latte machine was a very nice touch. More

by johncorsaut5252
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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