J.B.A. INFINITI of Ellicott City - Service Center

Lani is the best I love having my car serviced here. Everyone is professional and the waiting room is comfortable. Lani is an absolute pleasure to work with. He is pro I love having my car serviced here. Everyone is professional and the waiting room is comfortable. Lani is an absolute pleasure to work with. He is professional, patient, and informative. Hope he is valued by his management because he is by his customers. More

Pleasant and efficient auto-service I started service of my two Infinitis since last May. My experience at JBA service has been very pleasant and efficient. The staff are professional an I started service of my two Infinitis since last May. My experience at JBA service has been very pleasant and efficient. The staff are professional and pleasant. The service is prompt and efficient. Service on my cars including a wash are completed within about an hour. The waiting area is very nice. More

Warranty repair. JR continues to be the best service consultant I have ever dealt with (and I am 77 and owned at least 25 vehicles). He is a powerful multiplier for t JR continues to be the best service consultant I have ever dealt with (and I am 77 and owned at least 25 vehicles). He is a powerful multiplier for the JBA team. More

Excellence I have a great experience each time I visit Infiniti. Staff is always professional and polite. It's a pleasure dealing directly with JR my customer se I have a great experience each time I visit Infiniti. Staff is always professional and polite. It's a pleasure dealing directly with JR my customer service rep. Overall outstanding service. Even down to checking out Tonya was great as well. More

Service Brought my car in and was greeted with friendly service people. They repaired and serviced my vehicle, cleaned it up really nice and gave me a nice lo Brought my car in and was greeted with friendly service people. They repaired and serviced my vehicle, cleaned it up really nice and gave me a nice loaner while I waited for it to be completed. More

Excellent Service This dealership has the best service for Infiniti vehicles. Was able to take the car on the same day and have the service done in about an hour. This dealership has the best service for Infiniti vehicles. Was able to take the car on the same day and have the service done in about an hour. More

Maintenance I visit the service department frequently often for wash and vac and at time for other maintenance. Jr and all the employees in the service department I visit the service department frequently often for wash and vac and at time for other maintenance. Jr and all the employees in the service department are always friendly, courteous and prompt. More

Excellent service - Always The service team of JBA is always pleasant and professional. JR goes out of his way to ensure a pleasant experience. He is attentive to my time and of The service team of JBA is always pleasant and professional. JR goes out of his way to ensure a pleasant experience. He is attentive to my time and often apologizes for any delays. More

Great Experience Bryon is attentive from the minute you walk in to minute you get your car back. Always a great experience! Extremely knowledgeable and listens to your Bryon is attentive from the minute you walk in to minute you get your car back. Always a great experience! Extremely knowledgeable and listens to your concerns. More

fabulous! Infinite provides top-notch service in a comfortable, friendly setting. JR is perhaps the best, most competent service Representative EVER! I highly r Infinite provides top-notch service in a comfortable, friendly setting. JR is perhaps the best, most competent service Representative EVER! I highly recommend getting all of your vehicles serviced at this trustworthy establishment! More